TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Scoro

    Score8 out of 10
    Small Businesses (1-50 employees)
    Scoro is a professional services automation (PSA) software purpose-built for consultancies, agencies, IT firms, architecture companies, and other professional services businesses. It unites projects, resources, and finances in one system, combining functionality for planning, tracking, and billing. Features include: - CRM & pipeline – A complete overview of a sales funnel and upcoming…

    $23.90

    per month per user

    Toggl Track

    Score9 out of 10
    N/AA solution for employee time tracking software that allows your team to track time on multiple platforms with just one click, featuring integrations with 100+ apps via browser extensions, and native calendar and integrations for any preferred project management tools.

    $10

    per month

    Pricing
    ScoroToggl Track
    Editions & Modules
    Core
    $23.90
    per month per user
    Growth
    $38.90
    per month per user
    Performance
    $59.90
    per month per user
    Enterprise
    Custom
    Starter
    $10.00
    per month
    Premium
    $20.00
    per month
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    ScoroToggl Track
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsUp to a 16% discount available for annual pricing.—
    More Pricing Information
    Community Pulse
    ScoroToggl Track
    Considered Both Products
    Scoro
    No answer on this topic
    Toggl
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    19 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    16 Answers
    Best Alternatives
    ScoroToggl Track
    Small Businesses
    Autotask PSA
    Score7.6 out of 10
    Time Doctor
    Score8 out of 10
    Medium-sized Companies
    Workday Professional Services Automation
    Score8.2 out of 10
    Buddy Punch
    Score10 out of 10
    Enterprises
    Planview AdaptiveWork
    Score8.8 out of 10
    TimeCamp
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ScoroToggl Track
    Likelihood to Recommend
    4.1
    (2 ratings)
    9.8
    (38 ratings)
    Usability
    -
    (0 ratings)
    9.2
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    8.6
    (9 ratings)
    User Testimonials
    ScoroToggl Track
    Likelihood to Recommend
    Scoro
    Scoro would be ideal for a larger business who is truly interested in developing a stronger and more efficient workflow. I honestly would have recommended it had it not been for the cost, the hidden fees, and the fact that I'd have to upgrade to an even more expensive plan if I wanted to get the most of the program for our level. We only needed one item, so would have ended up paying much more to not use a great deal of additional features. So, if you want to increase your workflow and have the funds, use them - absolutely. You will not regret it. But I cannot recommend it to someone who is on a tight budget
    Incentivized
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    Toggl
    I have been using Toggl for about seven years now, and I absolutely love it. It keeps me on track with the tasks I complete throughout the day. Tracking my time makes me more accountable for the work I produce and how much time my work takes. Having the breakdown of my tasks helps inform decisions on hiring support staff. I can see exactly where my time goes and then formulate a strategy to either bring in more help, delegate work, or re-prioritize. When coupled with other productivity apps (I particularly use ToDoist), you can unlock even more of Toggl's power. Toggl Track isn't so much a checklist tool--it's a time tracker; but when I integrate my to-do app with the time tracking, I can quickly and easily switch between tasks without disrupting workflow.
    Incentivized
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    Pros
    Scoro
    • Great interface and user experience
    • Fast, informative and compact platform
    • Great invoicing and reminders system
    Incentivized
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    Toggl
    • Toggl integrates smoothly across multiple devices. I can seamlessly move from the field on my phone to the office on my computer and utilize Toggl the entire time.
    • It has great customization. Setting up multiple customers in a variety of ways is easy and quick to do. We haven't found something we needed that we couldn't set up.
    • The reporting is clean and informative. Reports can be generated for multiple criteria.
    Incentivized
    Read full review
    Cons
    Scoro
    • Cost. I ended up not recommending this product simply because of the cost alone. There are hidden costs you will not know about until it is too late. Their pricing model is geared for bigger businesses, and can cripple smaller ones. The pricing is by user. If you get the most basic of plans (with a 900 onboarding charge), you will realize that all the things you actually need to make the program effective are on the next tier up...
    • Quickbooks. At the time I was exploring this, Quickbooks was not very well integrated. If you wanted to include billing (which they do show promise for), then you will have issues here.
    Incentivized
    Read full review
    Toggl
    • I am genuinely trying to come up with room for improvement, but I am struggling
    • Toggl is seriously my favorite tool I use as a freelancer, and they offer so much functionality for free - that's why I always write reviews
    • Maybe they could make it a little easier to adjust time tracking mistakes (leaving the timer running too long) -- I have to do several clicks to fix it and I make this error frequently
    Incentivized
    Read full review
    Usability
    Scoro
    No answers on this topic
    Toggl
    Very easy to use, can enter projects and tasks on the fly, can use either a timer or enter hours later manually, the interface is simple and intuitive. Has a mobile app that is also easy to use.
    Incentivized
    Read full review
    Support Rating
    Scoro
    No answers on this topic
    Toggl
    I haven't needed much support from Toggl, as it's mostly come from a small team trying out the tool. I'm not entirely sure what the best way to reach them would be if I did need them. I'm also not sure how responsive they would be to support requests. But I think it's positive that I have not needed them
    Incentivized
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    Alternatives Considered
    Scoro
    We prefer Scoro as it's faster and easier to use and learn. Also the fee structure makes a lot of sense for a smaller company.
    Incentivized
    Read full review
    Toggl
    One year ago I compared it to several tools, trying to use them in parallel. Now I don't remember the exact names of those tools, but Toggl was the best for its simplicity. It is easier to use, with fewer clicks and hence less destruction
    Incentivized
    Read full review
    Return on Investment
    Scoro
    • Scoro could have had a wonderful impact on the workflow of the business. It allows for integrations most programs don't, including accounting and time tracking, and could have easily eliminated the need for an FTE through the streamlining of tasks alone.
    • If we had implemented this program, we would have saved time, but all of the gains would have gone to pay for Scoro. It would not have balanced out, especially if they ever were to raise their rates.
    Incentivized
    Read full review
    Toggl
    • My timetracking needs are simple, so this is a great tool for me. Start the timer, stop the timer as client work is performed, whether that is uninterrupted time or not.
    • It is very easy to review work time invested for each of my clients, making it easy for me to track my daily time and review monthly hours for preparing invoices.
    • Daily time is automatically aggregated.
    • Each time entry can be tagged with work activity, or projects can be segmented and time assigned to the segments with start and stop times.
    Incentivized
    Read full review
    ScreenShots

    Scoro Screenshots

    Screenshot of an example of the customizable real-time dashboards that provide an overview of progress across the business, and monitor KPIs and key metricsScreenshot of a dynamic Gantt chart for planning, allocating resources based on availability, and monitoring project performance in real time in terms of time and moneyScreenshot of a monitor of cost burn, used to forecast profit while the projects are ongoing to detect signs of overservicing early enough to do something about itScreenshot of where to track billable and non-billable utilization across the team to understand how resource utilization, and how much time is spent on revenue-generating workScreenshot of where Scoro forecasts revenue automatically based on pipeline and committed projects, to support smarter and more strategic business decisions that support growthScreenshot of the accounting tools Scoro can integrate with to sync bills, invoices, and payments automatically, reducing manual work and minimizing the risk of human error