What users are saying about
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 10 out of 100
Based on 12 reviews and ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 1 out of 100
Based on 3 reviews and ratings
Feature Set Ratings
- Searchmetrics Suite ranks higher in 3 feature sets: SEO, SEO Channels, SEO Platform & Account Management
SEO

7.8
Searchmetrics
78%

3.8
UpCity
38%
Searchmetrics Suite ranks higher in 7/8 features
Searchmetrics Suite ranks higher in 7/8 features
Keyword analysis

10.0
100%
2 Ratings

1.0
10%
2 Ratings
Backlink management

4.0
40%
1 Rating

1.0
10%
2 Ratings
SERP ranking tracking

10.0
100%
2 Ratings

8.0
80%
1 Rating
Page grader

8.0
80%
1 Rating

5.1
51%
2 Ratings
Competitive analysis

9.0
90%
2 Ratings

4.6
46%
2 Ratings
Site audit / diagnostics

8.0
80%
1 Rating

1.0
10%
3 Ratings
Site recommendations

5.0
50%
2 Ratings

1.0
10%
3 Ratings
Task management

8.0
80%
1 Rating

8.4
84%
2 Ratings
SEO Channels

9.0
Searchmetrics
90%

1.0
UpCity
10%
Searchmetrics Suite ranks higher in 4/4 features
Searchmetrics Suite ranks higher in 4/4 features
Local SEO

7.0
70%
1 Rating

1.0
10%
3 Ratings
Social SEO

9.0
90%
2 Ratings

1.0
10%
3 Ratings
Mobile SEO

10.0
100%
2 Ratings

1.0
10%
3 Ratings
Global SEO

10.0
100%
2 Ratings

1.0
10%
3 Ratings
SEO Platform & Account Management

9.0
Searchmetrics
90%

8.3
UpCity
83%
Searchmetrics Suite ranks higher in 2/2 features
Searchmetrics Suite ranks higher in 2/2 features
Multi-domain support

10.0
100%
2 Ratings

9.5
95%
2 Ratings
Integration with web analytics tools

8.0
80%
2 Ratings

7.0
70%
1 Rating
Attribute Ratings
- Searchmetrics Suite is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

10.0
Searchmetrics
100%
3 Ratings

1.0
UpCity
10%
3 Ratings
Likelihood to Renew

3.0
Searchmetrics
30%
1 Rating

UpCity
N/A
0 Ratings
Usability

Searchmetrics
N/A
0 Ratings

3.0
UpCity
30%
1 Rating
Support Rating

Searchmetrics
N/A
0 Ratings

1.0
UpCity
10%
1 Rating
Likelihood to Recommend
Searchmetrics
Searchmetrics has been helpful to me to track keyword rankings for my portals. You can track upto 50K keywords and also the ability to compare ranking comparisons on a weekly and monthly basis. So, it is very well suited for doing content analysis, Keyword analysis etc.But when it comes to technical SEO items, this tool doesn't support that and has hardly anything to contribute. This is something that they could improve or work on integrating as a feature.
SEO Lead
Bold Technologies Pvt. Ltd.Internet, 201-500 employees
UpCity
For our purposes, UpCity is well suited to our small business clients that are looking to improve their SEO. We have had a good partnership with UpCity to provide consulting and copywriting services for local search, social media and reputation management for our clients, and their software and reporting helps us show ROI to our clients.
Marketing Strategist
V2 Marketing CommunicationsMarketing and Advertising, 1-10 employees
Pros
Searchmetrics
- Content optimization, give one or more keywords to Searchmetrics and the webpage you want to rank for those keywords. Searchmetrics will check your page and compare it with other web pages that rank for your given keywords.
- Competitor research, find out what keywords your competitors are ranking for.
- Keyword research, what keywords are you using and which keywords could be new opportunities for your project.
SEO Expert & Founder
BoljoroMarketing and Advertising, 1-10 employees
UpCity
- Customized marketing checklist is incredible!
- The way UpCity verifies items in your marketing checklist (like whether you have social accounts, you're on Google, etc,) helps my business, and others, save precious time having to manually verify them yourself.
- I love the impact scores and estimated time shown on each task to give us a feel of how much we are doing each month and what value that time spent is.
- The "about" and "how to" section on tasks makes it very clear how to accomplish each task.
CEO
BRAINSPINMarketing and Advertising, 1-10 employees
Cons
Searchmetrics
- A lot of competitor SEO research sites offer suggestions on how to improve SEO ranking or changes that could be made to page title or descriptions, but Searchmetrics is a research only product and does not offer suggestions.
- Not sure if all of their contracts have an auto-renew, but ours did and we missed the 30-day notice to opt out and are now stuck in a new full year contract...
- Adding mobile tracking requires a new contract and is an additional add-on

Verified User
Manager in Marketing
Hospitality Company, 201-500 employeesUpCity
- Unwillingness to help dissatisfied customers
- Unwillingness to address issues
- False advertising regarding the number of click throughs and leads
- Rude customer service reps that don’t help with your issues
- Expensive service
- Little value for money

Verified User
Director in Corporate
Information Technology & Services Company, 1-10 employeesPricing Details
Searchmetrics
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—UpCity
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Searchmetrics
Searchmetrics 3.0
Based on 1 answer
We are currently using an agency and do not need Searchmetrics services at this time. If we do need research metrics in the future, we will probably go with them. The only deterrent is that we got suckered into an additional year with them because we were a few days late on opting out of the auto-renew. Although I was very upset about getting stuck an extra year paying for services I do not need, that is probably the only issue I have with the company, so if you can avoid that, it's a pretty good product.

Verified User
Manager in Marketing
Hospitality Company, 201-500 employeesUpCity
No score
No answers yet
No answers on this topic
Usability
Searchmetrics
No score
No answers yet
No answers on this topic
UpCity
UpCity 3.0
Based on 1 answer
Usability is mediocre: They have a dashboard to track things but they have some antiquated system of ranking companies and don’t tell you what the logic is behind it. You also have no way to combat negative ratings or respond and try to correct them.

Verified User
Director in Corporate
Information Technology & Services Company, 1-10 employeesSupport Rating
Searchmetrics
No score
No answers yet
No answers on this topic
UpCity
UpCity 1.0
Based on 1 answer
I received little help from customer service rep, Sarah. She told me I should speak to a manager to “reset my expectations”. Apparently, all the sales promises of more traffic and increase SEO were an issue with my expectations, and not the company failing to deliver.

Verified User
Director in Corporate
Information Technology & Services Company, 1-10 employeesAlternatives Considered
Searchmetrics
I think Search metrics justify the cost of the tool with the kind of features it has but I would like to see more from the tool in coming years as this tool has the ability to be the #1 tool in the SEO market.
SEO Lead
Bold Technologies Pvt. Ltd.Internet, 201-500 employees
UpCity
We selected UpCity primarily because of the ongoing services they provide. The UpCity software is a simple platform that enables us to easily show progress and ROI to our clients.
Marketing Strategist
V2 Marketing CommunicationsMarketing and Advertising, 1-10 employees
Return on Investment
Searchmetrics
- It had a positive impact on the ROI. As the websites rank better the revenue raised.
- Searchmetrics Suite is an expensive product, it is too expensive for small websites.
SEO Expert & Founder
BoljoroMarketing and Advertising, 1-10 employees
UpCity
- UpCity was costly for us because we were small. If we were a 10 person agency, the price would be right in line with what we need.
- UpCity has taught us many processes we needed to continue helping our clients be successful.
CEO
BRAINSPINMarketing and Advertising, 1-10 employees