What users are saying about
12 Ratings
3 Ratings
12 Ratings
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Score 10 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 1 out of 100

Feature Set Ratings

  • Searchmetrics Suite ranks higher in 3 feature sets: SEO, SEO Channels, SEO Platform & Account Management

SEO

7.8

Searchmetrics

78%
3.8

UpCity

38%
Searchmetrics Suite ranks higher in 7/8 features

Keyword analysis

10.0
100%
2 Ratings
1.0
10%
2 Ratings

Backlink management

4.0
40%
1 Rating
1.0
10%
2 Ratings

SERP ranking tracking

10.0
100%
2 Ratings
8.0
80%
1 Rating

Page grader

8.0
80%
1 Rating
5.1
51%
2 Ratings

Competitive analysis

9.0
90%
2 Ratings
4.6
46%
2 Ratings

Site audit / diagnostics

8.0
80%
1 Rating
1.0
10%
3 Ratings

Site recommendations

5.0
50%
2 Ratings
1.0
10%
3 Ratings

Task management

8.0
80%
1 Rating
8.4
84%
2 Ratings

SEO Channels

9.0

Searchmetrics

90%
1.0

UpCity

10%
Searchmetrics Suite ranks higher in 4/4 features

Local SEO

7.0
70%
1 Rating
1.0
10%
3 Ratings

Social SEO

9.0
90%
2 Ratings
1.0
10%
3 Ratings

Mobile SEO

10.0
100%
2 Ratings
1.0
10%
3 Ratings

Global SEO

10.0
100%
2 Ratings
1.0
10%
3 Ratings

SEO Platform & Account Management

9.0

Searchmetrics

90%
8.3

UpCity

83%
Searchmetrics Suite ranks higher in 2/2 features

Multi-domain support

10.0
100%
2 Ratings
9.5
95%
2 Ratings

Integration with web analytics tools

8.0
80%
2 Ratings
7.0
70%
1 Rating

Attribute Ratings

  • Searchmetrics Suite is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Searchmetrics

100%
3 Ratings
1.0

UpCity

10%
3 Ratings

Likelihood to Renew

3.0

Searchmetrics

30%
1 Rating

UpCity

N/A
0 Ratings

Usability

Searchmetrics

N/A
0 Ratings
3.0

UpCity

30%
1 Rating

Support Rating

Searchmetrics

N/A
0 Ratings
1.0

UpCity

10%
1 Rating

Likelihood to Recommend

Searchmetrics

Searchmetrics has been helpful to me to track keyword rankings for my portals. You can track upto 50K keywords and also the ability to compare ranking comparisons on a weekly and monthly basis. So, it is very well suited for doing content analysis, Keyword analysis etc.But when it comes to technical SEO items, this tool doesn't support that and has hardly anything to contribute. This is something that they could improve or work on integrating as a feature.
Atinder Singh | TrustRadius Reviewer

UpCity

For our purposes, UpCity is well suited to our small business clients that are looking to improve their SEO. We have had a good partnership with UpCity to provide consulting and copywriting services for local search, social media and reputation management for our clients, and their software and reporting helps us show ROI to our clients.
Chris Kelley | TrustRadius Reviewer

Pros

Searchmetrics

  • Content optimization, give one or more keywords to Searchmetrics and the webpage you want to rank for those keywords. Searchmetrics will check your page and compare it with other web pages that rank for your given keywords.
  • Competitor research, find out what keywords your competitors are ranking for.
  • Keyword research, what keywords are you using and which keywords could be new opportunities for your project.
Christiaan Bollen | TrustRadius Reviewer

UpCity

  • Customized marketing checklist is incredible!
  • The way UpCity verifies items in your marketing checklist (like whether you have social accounts, you're on Google, etc,) helps my business, and others, save precious time having to manually verify them yourself.
  • I love the impact scores and estimated time shown on each task to give us a feel of how much we are doing each month and what value that time spent is.
  • The "about" and "how to" section on tasks makes it very clear how to accomplish each task.
Caleb Kingston | TrustRadius Reviewer

Cons

Searchmetrics

  • A lot of competitor SEO research sites offer suggestions on how to improve SEO ranking or changes that could be made to page title or descriptions, but Searchmetrics is a research only product and does not offer suggestions.
  • Not sure if all of their contracts have an auto-renew, but ours did and we missed the 30-day notice to opt out and are now stuck in a new full year contract...
  • Adding mobile tracking requires a new contract and is an additional add-on
Anonymous | TrustRadius Reviewer

UpCity

  • Unwillingness to help dissatisfied customers
  • Unwillingness to address issues
  • False advertising regarding the number of click throughs and leads
  • Rude customer service reps that don’t help with your issues
  • Expensive service
  • Little value for money
Anonymous | TrustRadius Reviewer

Pricing Details

Searchmetrics

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

UpCity

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Searchmetrics

Searchmetrics 3.0
Based on 1 answer
We are currently using an agency and do not need Searchmetrics services at this time. If we do need research metrics in the future, we will probably go with them. The only deterrent is that we got suckered into an additional year with them because we were a few days late on opting out of the auto-renew. Although I was very upset about getting stuck an extra year paying for services I do not need, that is probably the only issue I have with the company, so if you can avoid that, it's a pretty good product.
Anonymous | TrustRadius Reviewer

UpCity

No score
No answers yet
No answers on this topic

Usability

Searchmetrics

No score
No answers yet
No answers on this topic

UpCity

UpCity 3.0
Based on 1 answer
Usability is mediocre: They have a dashboard to track things but they have some antiquated system of ranking companies and don’t tell you what the logic is behind it. You also have no way to combat negative ratings or respond and try to correct them.
Anonymous | TrustRadius Reviewer

Support Rating

Searchmetrics

No score
No answers yet
No answers on this topic

UpCity

UpCity 1.0
Based on 1 answer
I received little help from customer service rep, Sarah. She told me I should speak to a manager to “reset my expectations”. Apparently, all the sales promises of more traffic and increase SEO were an issue with my expectations, and not the company failing to deliver.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Searchmetrics

I think Search metrics justify the cost of the tool with the kind of features it has but I would like to see more from the tool in coming years as this tool has the ability to be the #1 tool in the SEO market.
Atinder Singh | TrustRadius Reviewer

UpCity

We selected UpCity primarily because of the ongoing services they provide. The UpCity software is a simple platform that enables us to easily show progress and ROI to our clients.
Chris Kelley | TrustRadius Reviewer

Return on Investment

Searchmetrics

  • It had a positive impact on the ROI. As the websites rank better the revenue raised.
  • Searchmetrics Suite is an expensive product, it is too expensive for small websites.
Christiaan Bollen | TrustRadius Reviewer

UpCity

  • UpCity was costly for us because we were small. If we were a 10 person agency, the price would be right in line with what we need.
  • UpCity has taught us many processes we needed to continue helping our clients be successful.
Caleb Kingston | TrustRadius Reviewer

Screenshots

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