Secured Signing vs. Smartwaiver

I think it's an excellent day to day solution, at a very reasonable price. It works particularly well when paired with our document automation solutions, as we can automatically create the relevant "smart tags" for each party as part of building the signing blocks in the document. This means the document (or a whole package of documents) can be uploaded into Secured Signing and it can just read the tags, meaning they are effectively ready to send

Incentivized

Smartwaiver is well suited for activities where the client can check in before the activity and pre sign a waiver. This speeds the actual check in process and allows everyone to get out having fun instead of dealing with paperwork. If the activity is complex then the waiver is well suited to screen out candidates that do not meet the fitness level OR require them to get a doctor's note.

Incentivized

• Easy to add signature fields.
• Easy to upload documents.
• Secure audit history.
• No need for an app - can sign through a browser.

Incentivized

• integrates with our reservation system. We can connect Fareharbor and assign waivers to each group and they populate in the reservation.
• Smartwaiver collects each guests email address and populates it into our Fareharbor system allowing us to connect w/ each guest that joined us not just the guest who set up the reservation
• Waiver searching is very simple with Smartwaiver. We can search by name or email and the guests information pulls up for quick search.

Incentivized

• We see no deficiencies in the product. Even the new anti-money laundering etc rules seem to be catered for. The few things we did wish were there have all been added as the product has developed.

Incentivized

• Limit to some fields.
• The YouTube embedding requires you to call support.
• Requires an internet connection (sometimes the wifi would go out).

Incentivized

Wouldn't want to go back, and no one else offers a better service and support.

Incentivized

There is so little to it - it just works.

Incentivized

Usually quick and responsive - even with a newby.

Incentivized

Training users (and ourselves) to think differently is the challenge - but given most users are not as familar with the computer systems which run their accounting software, that's not new.

Incentivized

I haven't looked in detail at alternatives, as Secured Signing does everything we have needed it to, at a very reasonable price point

Incentivized

I've been approached by a couple other companies, the most recent would be Wherewolf. They reached out, but sadly they require only an ipad to use their system which isn't possible for us since we purchased simple tablets. They have a bit more complexity with utilizing the guest's information after the tour, but I think that's something Smartwaiver will move to eventually.

Incentivized

• No more printing.
• No more posting.
• Everything gets completed and returned in real time.

Incentivized

• Smartwaiver costs about the same as a paper waiver but allows look up of information via search - this alone is worth the investment.

Incentivized