Seismic Learning vs. Viventium

If you are onboarding new employees or consultants and you have a complex product, solution, or your business is layered and complex, this can help distill down the layers into basics so that new team or partners can build their knowledge base up the right way. This ensures they are learning what needs to be learned, and not what they surmise or assume, which can be incorrect and cause issues down the road - this is especially sensitive in our field. Training of all kinds can be done easily with this tool.

Incentivized

I love it for health care. It does everything we need including auto pay, auto deductions, API's to incorporate with other software, and I can always find the info I need. If you're a super large company (big box store, major chain), you probably need more than Viventium can do. But I haven't run into a single thing yet that we need it to do that it can't. And since we've been with them, they've added new features so they're always improving it.

Incentivized

• Open to feedback and ideas and constantly innovating and iterating on their product to serve new needs that arise
• Making me feel like more than just a customer: They aren't transactional and focus on building the relationship and making me feel heard.
• Extremely easy to use product so building content takes little time, and I can leverage other subject matter experts to build content as well.

Incentivized

• User-friendly, easy to navigate around the system. Employees love it.
• Payroll is very fast and quick, logical steps.
• Customer support is great.

Incentivized

• Media import (audio, video) are still in infancy. Reliability of uploaded content isn't 100%.
• The Events function lacks some features that are more built out in other platforms.
• Reporting interface has a bit of a learning curve, but overall isn't bad.

Incentivized

• More support staff would be helpful.

Incentivized

Worried about its acquisition by Seismic and hope that they don't change the product or the terms drastically.

Incentivized

It's completely simple and intuitive, anyone can pick it up. The hardest part is looking for a save button and finally figuring out you don't need one. We don't provide training for users and never have complaints. For creators, we provide best practices, but using Lessonly itself requires nothing .

Incentivized

The support team is very friendly and eager to help you learn the ins and outs of Lessonly. They can set up training for large groups or send links in a chat for individual help. They are quick to respond and if one person doesn't have the answer, they will collaborate with others to help find the answer.

Incentivized

I felt some of these products had more features than were necessary and needed for our team. Some of them were limited on the number of content creators that were allowed which to me forces you to use one or two people to create content where I would rather see it done by key members of each department.

Incentivized

After 2 weeks of one-on-one phone calls with my "trainer" from ADP, I ran my first payroll by myself. They called me the next day and asked if I needed help and I said I THOUGHT I had done it ok. The trainer was floored. He actually said to me "NOBODY is ever able to run their first payroll on their own!" Doesn't that just say it all??? It was SO confusing. There was so much to navigate around and things that I did not understand. With Vivenium, they did a 60 minute walk through on video with me and I was ready to go. I had questions after that as I hit unique situations, but I had someone to call and email and I always got my questions answered. They would fix the issue for me AND tell me how to do it myself so that I could learn for the next time.

Incentivized

• We've had an increase in quality overall as a company, as we are able to continually train our employees outside of our New Hire Training program.
• We've seen stronger communication as we are able to send out material to our stylists about products, policies, procedures, etc. and they are able to provide us with feedback. After all, it is their tool for learning and we want to know the best way to provide that information to our Team Members.

Incentivized

• Decreased liability
• Decreased time spent on weekly payroll

Incentivized