Viventium = Good Solid Product
September 26, 2018

Viventium = Good Solid Product

Sabrina Fedorowich | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Viventium Software

We are currently using Viventium software across our entire organization for HR and payroll purposes. It specifically addressed our lack of trust from our former payroll vendor. Our former vendor was very complex when submitting payroll, which caused confusion and errors; Viventium is very quick and agile to use in regards to processing payroll. We were also looking for a more user-friendly platform for our employees.
  • User-friendly, easy to navigate around the system. Employees love it.
  • Payroll is very fast and quick, logical steps.
  • Customer support is great.
  • More items that employees can change (address/withholding)
  • HR having the ability to cancel leave (vacation/PTO/sick) instead of just the manager
  • Ability to show when deductions dropped/started
  • Dropped payroll budget
  • Saves time in payroll processing
  • Reporting is easy/quick better functionality
  • Employees love it
We used Paylocity previously to Viventium. I would say hands down, Paylocity has better functionality and more power. What they are lacking is customer service and accuracy. When it comes to payroll, those are the two things that are critical. Viventium has the backing of a long history of a payroll company, it all depends on what you are looking for. An HRIS, or a payroll company. I wanted a mix of both. I also wanted to move away from the per transaction pricing structure, with Paylocity, we were charged for every little thing. It got to be a hunt for the over charges.
Love Viventium, can't say enough positive things about our experience. Of course, this is really in comparison to our old vendor. It was easy to implement, has been easy to maintain on a daily basis. There is some functionality that I think could be changed, however, it is minor. Processing payroll, which was our one main pain in the past has become very easy to do, errors are non-existent. While our main payroll person was out, the substitute didn't submit payroll, the error wasn't noticed until 9 am on the day of payroll. The Viventium customer service staff saw to it that everyone was paid that day by 5 pm. Win!

Functionality moving around in Viventium has been great, it is easy to move from one employee to the next, or even one screen type between employees. Customization is easy and wonderful.

I would say that Viventium is great for a company that wants hands-on customer service in the implementation process. Budget wise, paying per employee per month was a much better pricing model for us, it has saved me in the long run. I am able to run extra checks in the year without having to worry about the expense.

Using Viventium Software

1 - None really, they have their own support team who is dedicated to our company.
  • Payroll
  • Employee database
  • Employee functionality