I absolutely recommend Viventium!
October 12, 2021

I absolutely recommend Viventium!

Eli Collier | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Viventium Software

We originally had a bigger company payroll system but when it made me cry, we knew we needed something else. Viventium showed me what they had and it looked too good to be true, but I tried it. I LOVE VIVENTIUM! We are in home health care and it is made perfectly for us. It doesn't have all the extra stuff that we don't need that gets in the way, it is pretty easy to learn, and it stores all our employee file documents so we don't have to have another secure storage system. I can get help quickly when I have a question, the reporting options are vast and I can even build my own if I need to. I brought Viventium to my corporate franchise owner and now most of our franchisees use it.
My favorite part is the onboarding. We load our personal onboarding docs in their system, tell it where we need signatures and it does the rest! When I hire someone, I add name, email, and payrate to Viventium and the system takes care of ALL their paperwork for me! It even stores it automatically as they complete it. I only have to touch it one other time to verify the I-9, which is super simple through their system as well.
  • Onboarding
  • Payroll
  • quick checks (if someone needs an off-cycle paycheck)
  • Support
  • Ease of use
  • My biggest complaint is that one search feature shows results as you type and the other requires you to hit enter to search. Seriously. That is my biggest complaint.
  • payroll
  • employee record storage
  • onboarding
  • It was just as affordable as the "big" companies but it doesn't make me cry. That is the best ROI I could ask for.
After 2 weeks of one-on-one phone calls with my "trainer" from ADP, I ran my first payroll by myself. They called me the next day and asked if I needed help and I said I THOUGHT I had done it ok. The trainer was floored. He actually said to me "NOBODY is ever able to run their first payroll on their own!" Doesn't that just say it all??? It was SO confusing. There was so much to navigate around and things that I did not understand.
With Vivenium, they did a 60 minute walk through on video with me and I was ready to go. I had questions after that as I hit unique situations, but I had someone to call and email and I always got my questions answered. They would fix the issue for me AND tell me how to do it myself so that I could learn for the next time.

Do you think Viventium Software delivers good value for the price?

Yes

Are you happy with Viventium Software's feature set?

Yes

Did Viventium Software live up to sales and marketing promises?

Yes

Did implementation of Viventium Software go as expected?

Yes

Would you buy Viventium Software again?

Yes

I love it for health care. It does everything we need including auto pay, auto deductions, API's to incorporate with other software, and I can always find the info I need.
If you're a super large company (big box store, major chain), you probably need more than Viventium can do. But I haven't run into a single thing yet that we need it to do that it can't. And since we've been with them, they've added new features so they're always improving it.

Viventium Software Feature Ratings

Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10