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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Service Fusion

    Score8.2 out of 10
    N/AService Fusion headquartered in Irving offers their field service management software solution, combining customer management, dispatch and scheduling, estimating, as well as invoicing and payment management.

    $99

    per month

    Skedulo

    Score8.1 out of 10
    N/AAustralian company Skedulo offers their eponymous workforce management software optimized for managing a team of mobile employees working in the field.N/A
    Pricing
    Service FusionSkedulo
    Editions & Modules
    Starter
    $99.00
    per month
    Plus
    $199.00
    per month
    Pro
    $349.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Service FusionSkedulo
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Service FusionSkedulo
    Small Businesses
    Kickserv
    Score9.3 out of 10
    When I Work
    Score6.5 out of 10
    Medium-sized Companies
    No answers on this topic
    When I Work
    Score6.5 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Service FusionSkedulo
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.1
    (3 ratings)
    User Testimonials
    Service FusionSkedulo
    Likelihood to Recommend
    Service Fusion
    Service Fusion is a fantastic application for any business conducting fieldwork. Any instance in which you need to schedule and route agents for services (ie onsite repair services, contractors, construction, project management firms). Additionally, it could be applied to field sales representatives. As Service Fusion does have a CRM function, a structured sales organization could apply the features to track and follow up on lead generation and/or sales visits!
    Incentivized
    Read full review
    Skedulo
    Skedulo fits our needs for scheduling and uploading documentation for our medical research studies. Our phlebotomists are able to accept and decline jobs based on their availability and are able to give a decline reason. This is invaluable to us as time is important, and getting these appointments scheduled is imperative.
    Incentivized
    Read full review
    Pros
    Service Fusion
    • GPS Integration for routing agents/technicians to job sites.
    • Reporting, especially post-ticket completion.
    • Customer Management - containing all pertinent files and information for a given customer.
    Incentivized
    Read full review
    Skedulo
    • Friendly UI
    • Continuous Product Development
    • Open Source APIs
    Incentivized
    Read full review
    Cons
    Service Fusion
    • Integrations with 3rd Party Applications - especially CRM.
    • Access permissions are complicated and somewhat unnecessary.
    Incentivized
    Read full review
    Skedulo
    • Occasionally it will not locate an available consultant because they put their block in on top of a previous appointment -- overlapping causes issues
    • Fix it so the human errors of us inputting blocks is not so "perfect"
    Incentivized
    Read full review
    Alternatives Considered
    Service Fusion
    No answers on this topic
    Skedulo
    We actually use Skedulo as our only dispatching appointment program. Salesforce is not like Skedulo, but we use them together daily to ensure on-time specimen draws, delivery, and payout for all visits completed. Skedulo is very easy to interface with other programs.
    Incentivized
    Read full review
    Return on Investment
    Service Fusion
    • Postive ROI.
    • Streamlined scheduling process for field service calls.
    • Reporting has generated a traceable trail for long-term customers, to help better serve their needs.
    Incentivized
    Read full review
    Skedulo
    • Lengthy implementation window due to high degree of change management
    • FTE efficiencies not yet fully realized; assumed higher levels of automation
    • Enable customer innovation and new Self Serve booking capability
    Incentivized
    Read full review
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