Service Fusion vs. WorkWave PestPac

Service Fusion

Service Fusion

9 Reviews and Ratings

WorkWave PestPac

WorkWave PestPac

2 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Service Fusion	Score 8.2 out of 10	N/A	Service Fusion headquartered in Irving offers their field service management software solution, combining customer management, dispatch and scheduling, estimating, as well as invoicing and payment management.	$99 per month
WorkWave PestPac	Score 7.0 out of 10	N/A	IFS company WorkWave offers PestPac, a pest control business management solution, available to support smaller and enterprise level (PestPac Select) solutions, boasting an integratable payment solution (WorkWave Payments), and integrated marketing (WorkWave Marketing).	N/A

Pricing

Service Fusion

WorkWave PestPac

Editions & Modules

Starter: $99.00
per month
Plus: $199.00
per month
Pro: $349.00
per month

No answers on this topic

Offerings

Pricing Offerings
Service Fusion	WorkWave PestPac
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Service Fusion	WorkWave PestPac
Top Pros	Pro Job sites Pro Customer management	Pro Lot of customization Pro Customization features Pro Easy to search
Top Cons	Minus Access permissions Minus 3rd party Minus 3rd party applications	Minus Find the correct Minus Not very user Minus User friendly

Best Alternatives
	Service Fusion	WorkWave PestPac
Small Businesses	Kickserv Score 9.3 out of 10	Kickserv Score 9.3 out of 10
Medium-sized Companies	Jotform Score 8.7 out of 10	Jotform Score 8.7 out of 10
Enterprises	ServiceNow Customer Service Management Score 7.7 out of 10	ServiceNow Customer Service Management Score 7.7 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Service Fusion	WorkWave PestPac
Likelihood to Recommend	9.0 (1 ratings)	7.0 (1 ratings)

User Testimonials
	Service Fusion	WorkWave PestPac
Likelihood to Recommend	Service Fusion Service Fusion is a fantastic application for any business conducting fieldwork. Any instance in which you need to schedule and route agents for services (ie onsite repair services, contractors, construction, project management firms). Additionally, it could be applied to field sales representatives. As Service Fusion does have a CRM function, a structured sales organization could apply the features to track and follow up on lead generation and/or sales visits! Incentivized BW Braden Woods Director of Business Development and Marketing Read full review	WorkWave If all of your data is entered 100% correctly (per WorkWave PestPac standards) and you only need basic functionality, then WorkWave PestPac is great. The more functionality you need, the more they charge (EVERY module is an additional per-user cost, which can get very expensive very quickly). If you are bringing your data from another system, then be prepared to have heartburn (or hire someone to go through and fix all the data). If data is not 100% accurate, then many features don't work as smoothly as you'd like. Incentivized Verified User Anonymous Read full review
Pros	Service Fusion GPS Integration for routing agents/technicians to job sites. Reporting, especially post-ticket completion. Customer Management - containing all pertinent files and information for a given customer. Incentivized BW Braden Woods Director of Business Development and Marketing Read full review	WorkWave Easy to search for a customer by many different data points Has a lot of customization features, such as naming service types and preset notes Incentivized Verified User Anonymous Read full review
Cons	Service Fusion Integrations with 3rd Party Applications - especially CRM. Access permissions are complicated and somewhat unnecessary. Incentivized BW Braden Woods Director of Business Development and Marketing Read full review	WorkWave Not very user friendly Reports are difficult to create and figure out Not easy to find the correct place to go for things such as settings or data points Incentivized Verified User Anonymous Read full review
Return on Investment	Service Fusion Postive ROI. Streamlined scheduling process for field service calls. Reporting has generated a traceable trail for long-term customers, to help better serve their needs. Incentivized BW Braden Woods Director of Business Development and Marketing Read full review	WorkWave WorkWave PestPac has certainly improved our time management by getting us off of paper scheduling. It allows us to map and easily move appointments which makes our techs more efficient Having all documentation stored digitally and be locked to the correct account helps us stay compliant Incentivized Verified User Anonymous Read full review
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