One size fits all with great features but be prepared to pay for them

PestPac is has a lot of pros and a few cons. The pros are it is really customizable with a one size fits all - you can be a small, medium, or large organization and be able to make PestPac work for you. That also comes with some cons as it can add a layer of complexity which can make it harder to train someone. It isn't a plug and play software and everyone uses the software a little differently so what works for one may not work for someone else. It has great reporting and open API which allows us to optimize our functionality of the software. Some of the cons would be around the cost. It feels like there is a lot of nickel and dime-ing for features that should be relatively standard. When it comes to scheduling, I don't know of any better product out there though. It is great when it comes to route optimization and the efficiencies we gain through that is pretty impactful.