Industry standard, but not necessarily the best
Updated June 23, 2022
Industry standard, but not necessarily the best

Score 7 out of 10
Vetted Review
Verified User
Software Version
PestPac
Modules Used
- IPM
- RouteOp
Overall Satisfaction with WorkWave PestPac
We use WorkWave PestPac as our main productivity software. All of our customer information goes through WorkWave PestPac. We use it for customer service, scheduling, routing our employees, documenting our work, documenting customer interaction, billing, lead tracking, and even marketing. We even integrate it with other software platforms, such as our phone systems.
Pros
- Easy to search for a customer by many different data points
- Has a lot of customization features, such as naming service types and preset notes
Cons
- Not very user friendly
- Reports are difficult to create and figure out
- Not easy to find the correct place to go for things such as settings or data points
- Scheduling services
- Ticket generation
- Reporting
- WorkWave PestPac has certainly improved our time management by getting us off of paper scheduling. It allows us to map and easily move appointments which makes our techs more efficient
- Having all documentation stored digitally and be locked to the correct account helps us stay compliant
Do you think WorkWave PestPac delivers good value for the price?
No
Are you happy with WorkWave PestPac's feature set?
No
Did WorkWave PestPac live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of WorkWave PestPac go as expected?
I wasn't involved with the implementation phase
Would you buy WorkWave PestPac again?
Yes
Comments
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