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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ServiceNow App Engine

    Score8.1 out of 10
    N/AServiceNow App Engine aims to bring creator workflow apps to production quickly for mission-critical tasks. Design with best-practice guidance and templates within a holistic low-code dev experience.N/A

    Visual Studio

    Score8.8 out of 10
    N/AVisual Studio (now in the 2022 edition) is a 64-bit IDE that makes it easier to work with bigger projects and complex workloads, boasting a fluid and responsive experience for users. The IDE features IntelliCode, its automatic code completion tools that understand code context and that can complete up to a whole line at once to drive accurate and confident coding.

    $45

    per month

    Pricing
    ServiceNow App EngineVisual Studio
    Editions & Modules
    No answers on this topic
    Professional
    $45.00
    per month
    Enterprise
    $250.00
    per month
    Offerings
    Pricing Offerings
    ServiceNow App EngineVisual Studio
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ServiceNow App EngineVisual Studio
    Considered Both Products
    ServiceNow
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    12 Answers
    98%
    Would buy again
    40 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    100%
    Delivers good value for the price
    40 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    13 Answers
    100%
    Happy with the feature set
    41 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    100%
    Lived up to sales and marketing promises
    32 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    100%
    Implementation went as expected
    36 Answers
    Features
    ServiceNow App EngineVisual Studio
    Low-Code Development
    Comparison of Low-Code Development features of ServiceNow App Engine and Microsoft Visual Studio
    Feature
    ServiceNow App Engine
    8.1
    12 Ratings
    4% below category average
    Microsoft Visual Studio
    -
    Ratings
    Visual Modeling7.312 Ratings00 Ratings
    Drag-and-drop Interfaces8.411 Ratings00 Ratings
    Platform Security8.412 Ratings00 Ratings
    Platform User Management8.012 Ratings00 Ratings
    Reusability8.411 Ratings00 Ratings
    Platform Scalability8.312 Ratings00 Ratings
    Best Alternatives
    ServiceNow App EngineVisual Studio
    Small Businesses
    Zoho Creator
    Score7.7 out of 10
    IntelliJ IDEA
    Score9.2 out of 10
    Medium-sized Companies
    AppSheet
    Score8.2 out of 10
    PyCharm
    Score9.3 out of 10
    Enterprises
    Oracle APEX
    Score9.1 out of 10
    WebStorm
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ServiceNow App EngineVisual Studio
    Likelihood to Recommend
    8.5
    (13 ratings)
    9.1
    (118 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (3 ratings)
    Usability
    8.2
    (9 ratings)
    9.2
    (15 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    8.8
    (15 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ServiceNow App EngineVisual Studio
    Likelihood to Recommend
    ServiceNow
    I suggest that people in ServiceNow start by building apps in App Engine through learning plans on the ServiceNow Developer site. It is a very guided process, and it is fun to do. Newcomers in ServiceNow can learn a lot about configuring tables, fields, behavior of fields, roles, Flows, UX, and many more. App Engine tends to make development work simpler and faster to ship. However, it can be a difficult concept for people new to ServiceNow to understand scoped applications. So there should be a brief on the App Engine homepage that mentions what can be built and includes a link to learn more about scoped apps.
    Incentivized
    Read full review
    Microsoft
    When working with base C# code for desktop and web projects, then Microsoft Visual Studio is ideal as it provides the libraries and interfaces needed to quickly create, test and deploy solutions. It is when slightly more complex scenarios are required that issues can arise. The built-in integration for things like PowerBI Paginated Reports and dashboards is far from ideal.
    Incentivized
    Read full review
    Pros
    ServiceNow
    • App Engine can be used by non-developers to create Applications on the go, without coding.
    • App Engine has all the important aspects of the application available for adding or editing within a single record. Hence, it is easier to modify.
    • App Engine has a delegated development option which can be granted to specific developers or groups to manage a specific area for Scoped App Development without giving admin rights.
    Incentivized
    Read full review
    Microsoft
    • I like how the tabs and panels are organized; everything is gathered together so you can find what you're looking for quickly.
    • If you can't find something, there's a thorough search engine that searches all of Visual Studio's features.
    • The Team Foundation Server feature is fantastic since it allows us to easily deploy and roll back changes on the server.
    Read full review
    Cons
    ServiceNow
    • The scoped app prefix should be shorter to allow appropriate application naming if it exceeds the character limit. Either the scoped app name limit shall be increased, or the limit on scoped app prefixes shall be increased to allow better naming for scoped apps.
    • It's challenging to make citizen development work at scale. Businesses want experienced pro code developers rather than citizen developers to work on this feature.
    Incentivized
    Read full review
    Microsoft
    • Would be great if there was a better way to save and restore open tabs.
    • The built-in test runner can be improved, for example, by adding the ability to save a set of commonly run tests, etc.
    • Better integration for Microsoft SQL server would be great.
    Incentivized
    Read full review
    Likelihood to Renew
    ServiceNow
    There are limited use cases where we are just using the service now app engine as of now
    Incentivized
    Read full review
    Microsoft
    VS is the best and is required for building Microsoft applications. The quality and usefulness of the product far out-weight the licensing costs associated with it.
    Incentivized
    Read full review
    Usability
    ServiceNow
    Overall, very much usable for anything that happens in organisation. Able to track and discover each asset in the underlying infrastructure of the organisation and manage them. It is easy to understand the impact if any asset fails and hence risk mitigation becomes easier. It is a simple tool but with everything an organisation requires to go live with maximum customer impact and satisfaction
    Incentivized
    Read full review
    Microsoft
    I love the overall usability of Microsoft Visual Studio. I’ve been using this IDE for more than 20 years, and I’ve seen it evolve by leaps and bounds. Today, with AI and code-suggestion/completion features, developers no longer need to remember countless libraries, methods, or language syntax, or invest a huge amount of programming effort to complete a project. It truly offers everything a developer needs to program, debug, test, and deploy in a single IDE.
    Incentivized
    Read full review
    Reliability and Availability
    ServiceNow
    Almost 100% available on time
    Incentivized
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    Microsoft
    No answers on this topic
    Support Rating
    ServiceNow
    They tried their best to resolve our queries every time we contacted them about any technical support
    Incentivized
    Read full review
    Microsoft
    There are many resources available supporting Visual Studio IDE. Microsoft whitepapers, forum posts, and online Visual Studio documentation. There are countless demonstration videos available, as well. If users are having issues, they can call Microsoft Support, but depending on the company's agreement with Microsoft, the number of included support calls will vary from organization to organization. I've found that Microsoft support calls can be hit or miss depending on who you get, but they can usually get you with the right support person for your issue.
    Incentivized
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    In-Person Training
    ServiceNow
    No answers on this topic
    Microsoft
    IT is very complicated to understand all the functions that the environment has if you are not familiar with this type of development environments. It is important to select a good in-person training to achieve to understand all the possibilities and the capacity of the application. In this case, you will be able to develop a lot type of different applications.
    Incentivized
    Read full review
    Online Training
    ServiceNow
    No answers on this topic
    Microsoft
    If you are not accustomed to develop in this type of development environments it would be complicated to follow all the parts of the course because if the course does not include a great tour with all the concepts to develop you will not have the option to understand all the functions.
    Incentivized
    Read full review
    Implementation Rating
    ServiceNow
    App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Alternatives Considered
    ServiceNow
    There were no options from the other products because ServiceNow App Engine is a large product with many different modules, growing each year, which allows you to recreate your business processes in a very short time, making the migration to ServiceNow very easy.
    Incentivized
    Read full review
    Microsoft
    I personally feel Visual Studio IDE has [a] better interface and [is more] user friendly than other IDEs. It has better code maintainability and intellisense. Its inbuilt team foundation server help coders to check on their code then and go. Better nugget package management, quality testing and gives features to extract TRX file as result of testing which includes all the summary of each test case.
    Read full review
    Scalability
    ServiceNow
    It is scalable but not reliable
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Return on Investment
    ServiceNow
    • We have managed to close the un applied cash item from 56% to 89% in a given five working days period by using ServiceNow App Engine
    • By automating and entire money laundering process, we have managed to provide the background check data as quickly as within a day, which was actually taking weeks Same reports when we were doing the things manually.
    Incentivized
    Read full review
    Microsoft
    • Using the integration between Visual Studio and our source control service, the cost of re-work and losing code is drastically reduced.
    • Paid versions of Visual Studio enable developers to be so much more productive than hacked-together open source solutions that it's hard to imagine developing in Windows without it.
    • When combined with support subscriptions and the vast array of free online help options available, Visual Studio saves our developers time by keeping them coding and testing, not wasting their time trying to guess their way out of problems or spend endless hours online hoping to find answers.
    Incentivized
    Read full review
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