ServiceNow App Engine vs. Microsoft Visual Studio

When the solution involved complex workflows and integration with many 3rd party applications, we felt the Now app engine was less appropriate as it could not handle different integrations simultaneously for incident resolution and complaints management. This was well suited and managed by people who don't know basic coding.

Incentivized

It's useful for app development, debugging, and testing. I've been using it for two years and have seen it grow into a fantastic tool. All of the features, NuGet packages, and settings that enable different types of projects are fantastic. It also has a connection to Azure DevOps and Git. It's a fantastic product that's simple to use.

• Perfect tools for easy task management.
• Coordination platform.
• Effective project documentation.

Incentivized

• Since Microsoft offers a free Community Edition of the IDE many of our new developers have used it at home or school and are very familiar with the user interface, requiring little training to move up to the paid, enterprise-friendly editions we use.
• The online community support for Visual Studio is outstanding, as solid or better than any other commercial or open-source project software.
• Microsoft continuously keeps the product up to date and has maintained a history of doing so. They use it internally for their own development so there is little chance it will ever fall out of favor and become unsupported.

Incentivized

• Improve the UI of the environment
• The left panel in service now is clumsy that can be improved.
• Connect service now with callers email for any notification related to any incident raised.

Incentivized

• Certain settings and features can sometimes be challenging to locate. The interface isn't always intuitive.
• Sometimes there are too many ways to do the same thing. For example, users can quickly add a new workspace in Source Control Explorer when a local path shows as "Not Mapped," but it doesn't indicate that the user might want to check the dropdown list of workspaces. The shortcut of creating a new workspace by clicking on the "Not Mapped" link can lead to developers creating too many workspaces and causing workspace management to become unwieldy. If the shortcut link were removed, the user would be forced to use the Workspace dropdown. While it can add an extra step to the process, workspaces would be managed more easily, and this would enforce consistency. At the very least, there should be a high-level administrative setting to hide the shortcut link.

Incentivized

There are limited use cases where we are just using the service now app engine as of now

Incentivized

VS is the best and is required for building Microsoft applications. The quality and usefulness of the product far out-weight the licensing costs associated with it.

Incentivized

overall it's a good software, but I think it could be updated to give it an edge over other platforms

Incentivized

The thing I like the most is Visual Studio doesn't suffer from Microsoft's over eager marketing department who feel they need to redesign the UI (think Office and windows) which forces users to loose large amounts of productivity having to learn software that they had previously known.

Incentivized

Almost 100% available on time

Incentivized

They tried their best to resolve our queries every time we contacted them about any technical support

Incentivized

Between online forums like StackOverflow, online documentation, MSDN forums, and the customer support options, I find it very easy to get support for Visual Studio IDE when I need it. If desired, one can also download the MSDN documentation about the IDE and have it readily available for any support needs.

Incentivized

App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.

Incentivized

ServiceNow App Engine is best among all the competitors. Its integration is best with Outlook and ERP, its SLA management is best, and very organized filters are very useful. Categorization of tickets is something that is very useful. It's very easy to search the tasks/order with limited keywords and very easy to customize. The best part is we can simply reply on mails using ServiceNow App Engine and keep a proper log of the tickets.

Incentivized

I personally feel Visual Studio IDE has [a] better interface and [is more] user friendly than other IDEs. It has better code maintainability and intellisense. Its inbuilt team foundation server help coders to check on their code then and go. Better nugget package management, quality testing and gives features to extract TRX file as result of testing which includes all the summary of each test case.

It is scalable but not reliable

Incentivized

• Effective and profitable multiple project management platform.
• The tracking of project activities and contract management the tool is amazing.
• Effective solution of files sharing and easy project comment sharing software.
• Intuitive collaboration solution.

Incentivized

• We've had hundreds of hours saved by the rapid development that Visual Studio provides.
• We've lost some time in the Xamarin updates. However, being cross platform, we ultimately saved tons of time not having to create separate apps for iOS and Android.

Incentivized