ServiceNow App Engine vs. WaveMaker

When the solution involved complex workflows and integration with many 3rd party applications, we felt the Now app engine was less appropriate as it could not handle different integrations simultaneously for incident resolution and complaints management. This was well suited and managed by people who don't know basic coding.

Incentivized

WaveMaker is a great platform for enterprise and SME's because it can save a lot on resources and time. The price is very low compared to the other competitors of WaveMaker and the best thing about WaveMaker is its no lock-in policy, you can always download the code and work on other IDEs. Overall an amazing platform.

Incentivized

• Perfect tools for easy task management.
• Coordination platform.
• Effective project documentation.

Incentivized

• WaveMaker has helped us create internal applications in very short amount of time at a very low cost.
• The interface is really clean and it is easy to understand, you need not be an expert coder to work on WaveMaker.
• You can download your developed application and deploy it on any server you wish. There is no lock in whatsoever.
• The support team is super supportive and they are genuinely interested in solving your problems.
• WaveMaker helps you develop web and hybrid applications simultaneously, so you will be saving a lot of time and effort.
• WaveMaker is constantly upgrading and the team makes sure that they inform the users about the upgrades.

Incentivized

• Improve the UI of the environment
• The left panel in service now is clumsy that can be improved.
• Connect service now with callers email for any notification related to any incident raised.

Incentivized

• I believe that for this case, is important the technical support, which solves you or give workarounds that work for your issues. It answers in 24 hours, in labour days.

Incentivized

There are limited use cases where we are just using the service now app engine as of now

Incentivized

overall it's a good software, but I think it could be updated to give it an edge over other platforms

Incentivized

Almost 100% available on time

Incentivized

They tried their best to resolve our queries every time we contacted them about any technical support

Incentivized

There were instances where we had specific requests and the support team was really helpful because they were really concerned about getting me a solution.

Incentivized

App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.

Incentivized

ServiceNow App Engine is best among all the competitors. Its integration is best with Outlook and ERP, its SLA management is best, and very organized filters are very useful. Categorization of tickets is something that is very useful. It's very easy to search the tasks/order with limited keywords and very easy to customize. The best part is we can simply reply on mails using ServiceNow App Engine and keep a proper log of the tickets.

Incentivized

WaveMaker is much cheaper and performs better.

It is scalable but not reliable

Incentivized

• Effective and profitable multiple project management platform.
• The tracking of project activities and contract management the tool is amazing.
• Effective solution of files sharing and easy project comment sharing software.
• Intuitive collaboration solution.

Incentivized

• WaveMaker has helped us reduce the number of developers working on the application development.
• It has helped us save a lot of time.

Incentivized