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ServiceNow DevOps vs. TCS MasterCraft DevPlus

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ServiceNow DevOps
Score 8.8 out of 10
N/A
ServiceNow DevOps is designed to reduce friction between IT operations and development. This DevOps tool allows businesses to minimize risk while scaling DevOps initiatives.N/A
TCS MasterCraft DevPlus
Score 0.0 out of 10
N/A
TCS MasterCraft is a suite of enterprise products supporting agile development, application modernization, and data governance. TCS MasterCraft DevPlus is presented as a scalable, Agile and DevOps platform that enables users to plan, execute, automate and govern demand-to-deploy processes.N/A
Pricing
ServiceNow DevOpsTCS MasterCraft DevPlus
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ServiceNow DevOpsTCS MasterCraft DevPlus
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
ServiceNow DevOpsTCS MasterCraft DevPlus
Considered Both Products
ServiceNow DevOps
Verified User
Anonymous
Chose ServiceNow DevOps
ServiceNow DevOps is easier to use and understand, and we can manage everything in comparatively less amount of time. It's very user-friendly. Tracking activities and ticket creation is a lot better in ServiceNow DevOps
Verified User
Anonymous
Chose ServiceNow DevOps
I think both pieces of software have their positives and negatives. In some ways I preferred ATOS as it had a lot more complex options for selecting what you were looking for, however, I found it more difficult to navigate. ServiceNow DevOps has felt a lot cleaner to move …
Verified User
Anonymous
Chose ServiceNow DevOps
As mentioned previously, not sure if ServiceNow DevOps can handle tickets in an agile methodology, where everything is setup based on Sprints, stories and the whole agile terminology. We use OpsGenie to setup shifts for Production support teams, OpsGenie alerts people through …
TCS MasterCraft DevPlus

No answer on this topic

Best Alternatives
ServiceNow DevOpsTCS MasterCraft DevPlus
Small Businesses
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Score 9.2 out of 10
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User Ratings
ServiceNow DevOpsTCS MasterCraft DevPlus
Likelihood to Recommend
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
ServiceNow DevOpsTCS MasterCraft DevPlus
Likelihood to Recommend
Well suited to plan and apply any applications using the DevOps technology. The application keeps track of all the different stages of an application built and provides adequate support.
Verified User
Anonymous
Read full review
No answers on this topic
Pros
  • Knowledge base is central to all internal and external.
  • Easy to add articles to the KB.
  • The ticketing system is central to all internal and external.
  • The ticketing system is easy to use.
  • The ticketing system makes it easy to ticketing data for analysis.
SJ
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No answers on this topic
Cons
  • I'd like to see more interaction with email. Once a ticket is closed I'd like to have an email come to me automatically and just be able to click on something to effectively close the ticket in ServiceNow DevOps after providing closing details
  • I'd like in certain exceptions to be able to open tickets with time in past.
Verified User
Anonymous
Read full review
No answers on this topic
Alternatives Considered
ServiceNow DevOps is easier to use and understand, and we can manage everything in comparatively less amount of time. It's very user-friendly. Tracking activities and ticket creation is a lot better in ServiceNow DevOps
Verified User
Anonymous
Read full review
No answers on this topic
Return on Investment
  • Cohesive and efficient communication.
Verified User
Anonymous
Read full review
No answers on this topic
ScreenShots