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ServiceNow Security Operations vs. Skybox Security

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ServiceNow Security Operations

    Score8 out of 10
    N/ABuilt on the Now Platform, the ServiceNow Security Operations application bundle, available in the Standard, Professional, and Enterprise bundles, supports SecOps with security orchestration, automation and response (SOAR) platform. Higher tier plans integrating ServiceNow's own proactive vulnerability management capabilities, and threat intelligence services, and boasts security workflows through integrations with other security services.N/A

    Skybox Security

    Score6.8 out of 10
    N/ASkybox Security offers vulnerability and threat management solutions.N/A
    Pricing
    ServiceNow Security OperationsSkybox Security
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ServiceNow Security OperationsSkybox Security
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    ServiceNow Security OperationsSkybox Security
    Firewall Security Management
    Comparison of Firewall Security Management features of ServiceNow Security Operations and Skybox Security
    Feature
    ServiceNow Security Operations
    -
    Ratings
    Skybox Security
    7.4
    2 Ratings
    7% below category average
    Policy planning and rule management00 Ratings8.01 Ratings
    Automated Policy Orchestration00 Ratings7.01 Ratings
    Device Discovery00 Ratings7.02 Ratings
    Policy Compliance Auditing00 Ratings7.02 Ratings
    Attack Path Simulation Testing00 Ratings7.02 Ratings
    Anomalous Event or Behavior Deviation00 Ratings8.01 Ratings
    Vulnerability Scans00 Ratings7.02 Ratings
    Firewall Rule Cleanup00 Ratings8.02 Ratings
    Best Alternatives
    ServiceNow Security OperationsSkybox Security
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Splunk SOAR
    Score9 out of 10
    Palo Alto Panorama
    Score8.7 out of 10
    Enterprises
    Palo Alto Networks Cortex XSOAR
    Score1.1 out of 10
    Palo Alto Panorama
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ServiceNow Security OperationsSkybox Security
    Likelihood to Recommend
    8.0
    (2 ratings)
    7.0
    (4 ratings)
    Usability
    9.0
    (1 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    6.0
    (1 ratings)
    User Testimonials
    ServiceNow Security OperationsSkybox Security
    Likelihood to Recommend
    ServiceNow
    Tight integration across ticketing, CMDB and ServiceNow Security Operations workflows automation module definitely stand out. In addition, the mean time to detection has reduced in my organization leading to a more efficient security operations with less burnout.
    Incentivized
    Read full review
    Skybox Security
    For any customer that has a complex network environment spanning globally, skybox helps manage firewall policy compliance for many vendors quite easy. It has a variety of security and network vendors that it is compatible with in its database.
    Read full review
    Pros
    ServiceNow
    • Automatically creates a ticket for security incidents.
    • Complete root cause Analysis of the problem.
    • Ability to provide more knowledge because of threat intelligence.
    Incentivized
    Read full review
    Skybox Security
    • Skybox manages compliance for firewalls better than we have seen with other tools.
    • Skybox integrates into standard change management tools so change control can flow through Skybox and assist with all decisions to implement a change.
    • The Skybox network map is more detailed than other management tools showing us paths other tools didn't find.
    Incentivized
    Read full review
    Cons
    ServiceNow
    • Even though I mentioned that we built incident response playbooks, we found the learning curve to be steep, having drag and drop or something similar to this would be appreciated
    Incentivized
    Read full review
    Skybox Security
    • User experience. On the first approach, it's not the simplest tool that I have ever used.
    • Web-based console. In my honest opinion it's very important [to have] this type of functionality to extend the use of Skybox.
    • Too many updates of the product.
    Incentivized
    Read full review
    Usability
    ServiceNow
    Seamless integration across modules mentioned in the previous sections along with the ability to automate security workflows are the main reasons.
    Incentivized
    Read full review
    Skybox Security
    It is user friendly and quite easy to use. It centralizes all info in one portal and generates good reports to help you visualize and assess your change management decision
    Read full review
    Support Rating
    ServiceNow
    No answers on this topic
    Skybox Security
    The support team needs to be improved especially in their response and awareness about recent bugs in their solution. For example, sometimes they are not aware about how to integrate specific vendors like Microsoft Azure and they still don't have answers to it until now.
    Read full review
    Alternatives Considered
    ServiceNow
    Instead of integrating Spunk to ServiceNow ticketing and asset tool, I was able to get a native built in integration across ServiceNow modules and this helped a lot.
    Incentivized
    Read full review
    Skybox Security
    CloudGuard Dome9 does not have a suite for an on-premise datacenter.
    Incentivized
    Read full review
    Return on Investment
    ServiceNow
    • Positive ROI since most of the security incidents can be closed via a security centre.
    Incentivized
    Read full review
    Skybox Security
    • Skybox is in pilot
    • Positive ROI is in change management
    Incentivized
    Read full review
    ScreenShots