ServiceNow Strategic Portfolio Management vs. SpiraTest

Monthly planning cycle: Business Stakeholders submit their feature requests and ideas, IT experts assess them and add Effort Estimation IT management set sprint SOW with the Business stakeholders Resources are planned, requested, and allocated. The job is done, change management process is conducted including weekly CAB meetings (Change Advisory Board). The change is deployed and documented.

Incentivized

I think SpiraTest is well suited as a test suite, but in situations where the team is already using multiple products from one particular provider, it may be better to go with that provider's test solution. This is because integrations are very important nowadays, and should be considered when picking your project management software. It should be noted that management selected SpiraTest primarily due to the low cost of the test software. I'm less familiar with other test software in the field, but if cost is an issue, you should take a look at SpiraTest.

Incentivized

• Creating Requests
• Knowledge base article
• Hassle free UI

Incentivized

• A clean view of test case steps, expected results and the ability to record a result for each step quickly on one page per test set. This really helps testers work through executing manual test cases.
• Hierarchical structure of releases and builds, requirements, and test cases.
• Can quickly build test sets and/or test runs per build/release.
• Simple identification of each test case, requirement, test run, build, release, etc.

• New UI is bad. Transition is not liked by users
• Notifications can be improved. The mail notifications are little off
• Category changes are not supposed to be hard

Incentivized

• Training can be difficult to find at times.
• Basic reporting can become very verbose unless you set lots of filters and parameters.
• The ability to customize some of the verbiage in the application would help bridge the gap between translating what SpiraTest's testing terminology is and the company culture uses for testing terminology.

Incentivized

As promised during product selection, SpiraPlan support has always been quick and helpful. Replies almost always come back in hours (and often in an hour or two). And SpiraPlan's online tech support maintains all support conversations online so no need to look through emails to try to recall repllies.

Incentivized

Salesforce Appex Microfocus ITOM and related

Incentivized

Incentivized

• Best ITSM tool
• Clean UI
• Deployment is easy

Incentivized

• SpiraTest can be improved in terms of its dashboard and reporting. This will be really helpful for the management as well.

Incentivized