Serviceware Knowledge vs. Tettra

Serviceware Knowledge

Serviceware Knowledge

0 Reviews and Ratings

Tettra

11 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Serviceware Knowledge	Score 0.0 out of 10	N/A	Serviceware Knowledge, formerly known as SABIO, is a knowledge management system designed to help employees find everything they're looking for. Find relevant knowledge either in self-generated content or uploaded documents. Serviceware acquired SABIO in August 2018.	N/A
Tettra	Score 7.1 out of 10	Small Businesses (1-50 employees)	Tettra helps teams that use Slack organize and share important knowledge in one central, searchable, manageable place.	N/A

Pricing

Serviceware Knowledge

Tettra

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
Serviceware Knowledge	Tettra
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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Active users are people who sign up for Tettra with their Slack account

More Pricing Information

Community Pulse
	Serviceware Knowledge	Tettra
Top Pros	No answers on this topic	Pro Set up Pro Free version Pro Integration options
Top Cons	No answers on this topic	Minus Google docs Minus Live collaboration Minus Full feature

Best Alternatives
	Serviceware Knowledge	Tettra
Small Businesses	Notion Score 8.8 out of 10	Notion Score 8.8 out of 10
Medium-sized Companies	Tridion Score 9.0 out of 10	Tridion Score 9.0 out of 10
Enterprises	Tridion Score 9.0 out of 10	Tridion Score 9.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Serviceware Knowledge	Tettra
Likelihood to Recommend	- (0 ratings)	8.0 (3 ratings)
Support Rating	- (0 ratings)	8.0 (1 ratings)

User Testimonials
	Serviceware Knowledge	Tettra
Likelihood to Recommend	Serviceware No answers on this topic	Tettra, Inc. Tettra is excellent for a small team wiki. It is easy to set-up and use, and for many teams the free version is enough. New features are added regularly. One of the features I would like to see is 2FA for email accounts or even SAML integration. Incentivized Verified User Anonymous Read full review
Pros	Serviceware No answers on this topic	Tettra, Inc. Easily access revision history Suggest pages to create Find information Incentivized Verified User Anonymous Read full review
Cons	Serviceware No answers on this topic	Tettra, Inc. More integrations More options for presentation More customization options Incentivized Verified User Anonymous Read full review
Support Rating	Serviceware No answers on this topic	Tettra, Inc. I base the rating on the online availability of the help system. The product is quite intuitive but the questions I did have were answered on the online help. That is always better than having to contact support as then you have to wait longer than just a search on the website. Incentivized Verified User Anonymous Read full review
Alternatives Considered	Serviceware No answers on this topic	Tettra, Inc. Tettra provides an easy interface, but feels limited in its feauture set. When I need to incorporate more granular permissions or live collaboration I use Google Drive. Incentivized Verified User Anonymous Read full review
Return on Investment	Serviceware No answers on this topic	Tettra, Inc. Easier to find information Meets you on the platforms you already use - ie Slack and Google. Incentivized Verified User Anonymous Read full review
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