servis vs. Veeva CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
servis
Score 10.0 out of 10
N/A
servis.ai empowers businesses to transform customer-facing operations through streamlined automation and AI-enhanced insights. The platform centralizes complex workflows, allowing teams to deliver betterservice while boosting productivity and clarity across every interaction.
$90
per month per user
Veeva CRM
Score 7.3 out of 10
N/A
Veeva CRM is an enterprise customer relationship management application for pharmaceutical, biotech, consumer health, and animal health companies. CRM supports field sales and medical teams, including primary care, specialty care, key accounts, retail sales, and medical science liaisons.N/A
Pricing
servisVeeva CRM
Editions & Modules
Professional
$90
per month per user
Enterprise
$180
per month per user
No answers on this topic
Offerings
Pricing Offerings
servisVeeva CRM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details20% discount for annual pricing.
More Pricing Information
Community Pulse
servisVeeva CRM
Features
servisVeeva CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
servis
10.0
1 Ratings
25% above category average
Veeva CRM
9.1
4 Ratings
16% above category average
Customer data management / contact management10.01 Ratings10.04 Ratings
Workflow management10.01 Ratings9.04 Ratings
Territory management10.01 Ratings7.04 Ratings
Opportunity management10.01 Ratings8.03 Ratings
Integration with email client (e.g., Outlook or Gmail)10.01 Ratings10.03 Ratings
Contract management10.01 Ratings10.03 Ratings
Quote & order management10.01 Ratings9.03 Ratings
Interaction tracking10.01 Ratings10.04 Ratings
Channel / partner relationship management10.01 Ratings9.03 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
servis
10.0
1 Ratings
27% above category average
Veeva CRM
9.3
3 Ratings
20% above category average
Case management10.01 Ratings10.03 Ratings
Call center management10.01 Ratings8.01 Ratings
Help desk management10.01 Ratings10.02 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
servis
10.0
1 Ratings
26% above category average
Veeva CRM
8.5
3 Ratings
10% above category average
Lead management10.01 Ratings9.03 Ratings
Email marketing10.01 Ratings8.03 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
servis
10.0
1 Ratings
26% above category average
Veeva CRM
9.7
3 Ratings
23% above category average
Task management10.01 Ratings10.03 Ratings
Billing and invoicing management10.01 Ratings10.03 Ratings
Reporting10.01 Ratings9.03 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
servis
10.0
1 Ratings
27% above category average
Veeva CRM
8.7
4 Ratings
13% above category average
Forecasting10.01 Ratings8.03 Ratings
Pipeline visualization10.01 Ratings9.03 Ratings
Customizable reports10.01 Ratings9.04 Ratings
Customization
Comparison of Customization features of Product A and Product B
servis
10.0
1 Ratings
27% above category average
Veeva CRM
8.8
4 Ratings
14% above category average
Custom fields10.01 Ratings8.04 Ratings
Custom objects10.01 Ratings7.04 Ratings
Scripting environment10.01 Ratings10.03 Ratings
API for custom integration10.01 Ratings10.04 Ratings
Security
Comparison of Security features of Product A and Product B
servis
10.0
1 Ratings
18% above category average
Veeva CRM
9.5
4 Ratings
13% above category average
Single sign-on capability10.01 Ratings9.04 Ratings
Role-based user permissions10.01 Ratings10.04 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
servis
10.0
1 Ratings
30% above category average
Veeva CRM
8.5
1 Ratings
14% above category average
Social data10.01 Ratings8.01 Ratings
Social engagement10.01 Ratings9.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
servis
10.0
1 Ratings
29% above category average
Veeva CRM
9.0
2 Ratings
19% above category average
Marketing automation10.01 Ratings9.02 Ratings
Compensation management10.01 Ratings9.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
servis
6.0
1 Ratings
23% below category average
Veeva CRM
10.0
4 Ratings
28% above category average
Mobile access6.01 Ratings10.04 Ratings
Best Alternatives
servisVeeva CRM
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
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Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
servisVeeva CRM
Likelihood to Recommend
10.0
(1 ratings)
9.0
(4 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
servisVeeva CRM
Likelihood to Recommend
FreeAgent Network, Inc
FreeAgent CRM allows a sales professional to be on top of their pipeline, sales funnel, activity, and projections! It's easy to use, easy to understand, and easy to navigate. It's very customizeable to your organization liking and organizations needs.
Read full review
Veeva Systems
Good for larger teams with a lot of activities and therefore a good justification for the investment. Great for 'as above' + the companies looking to integrate Veeva CRM with other Veeva offerings, such as Align, Inslight, Zinc/PromoMats etc. Not so great for smaller organisations or those with more slightly more restricting budgets.
Read full review
Pros
FreeAgent Network, Inc
  • Pipeline View
  • Task Management
  • Sales Funnel Evaluation
  • Sales Projection
Read full review
Veeva Systems
  • Commercial Cloud
  • Sunrise UI
  • Multi device support from browser, iOS devices
Read full review
Cons
FreeAgent Network, Inc
  • Emailing compatibility from the platform
  • Calling compatibility from the platform
  • A more automated Task logging process
Read full review
Veeva Systems
  • There is no offline version of the app so it is hard for field staffs to access where internet connectivity is not strong
  • Can be expensive specially for a smaller company as it is based on SAAS platform
Read full review
Usability
FreeAgent Network, Inc
It's easy to use, very customizable, and very effective!
Read full review
Veeva Systems
No answers on this topic
Alternatives Considered
FreeAgent Network, Inc
I have not used previous CRMS.
Read full review
Veeva Systems
Better for field based medical personnel when recording Medical calls.
Read full review
Return on Investment
FreeAgent Network, Inc
  • FreeAgent CRM has allowed me to be on top of my pipeline, which has led to countless closed deals.
  • FreeAgent CRM has given me the understanding of my true activity, allowing for me to make adjustments to my sales processes, leading to more sales.
  • FreeAgent CRM has allowed me to be on top of the larger enterprises and has led to closed deals with larger accounts.
Read full review
Veeva Systems
  • Oftentimes it is the field sales force that heavily influence the choice of the CRM solution. It appears that many of our field sales force prefer Veeva. Happy reps = more actively used CRM = clearer understanding of the reps' activities.
  • Veeva offer 2 implementation versions - out of the box implementation (around 6-8 weeks to install) and 'all singing, all dancing' implementation (based on the length of your specific string). You can pick one and therefore influence your ROI accordingly.
  • Again, as Veeva CRM is pretty much a de facto CRM solution, this is good for scalability if/when rolling it out across multiple regions/branches
Read full review
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