SessionCam (discontinued) vs. Visitor Queue

SessionCam works well for helping you figure out what is and isn't working with a small or mid-sized business website. It can give you valuable insights regarding the flow of the user's movements on the site, and where the user might hit a dead end. Its reporting capabilities might not be powerful enough for more complex situations.

Incentivized

We have been using Visitor Queue for a while now. To be honest, we have not seen anything wrong or difficult to use or that can be improved Providing a discount for the startups would be the only thing that we can ask or add Other than that we are pretty satisfied

• Session replay.
• Integration with Google Analytics.
• Struggle score.

Incentivized

• Allows you to have more than one website being tracked
• Makes it easy to integrate with other platforms
• Gives you proper tracking information

Incentivized

• They only did one part of an audit and said they were going to finish it, but never did. I've followed up with the account person and haven't heard back. This is a recent development this didn't happen with 2 other audits they did.
• It has aspects to try and narrow down the data, but it's still a lot of data to parse, so in the end, it still takes a lot of time to truly use it.

Incentivized

• The companies identified were a mixture of ISPs and companies
• It did not capture as many companies as other products
• That's about it. Not much more I can add.

Incentivized

we are still early stage and costs are a little bit high and we need to have a bigger team to optimize the outcome

it was pretty straight forward and easy to use with small teams

Very good support and super helpful implementation specialists.

Incentivized

we had no problems in getting support

the training was ok, we knew the basics and we didnt need intensive training.

It was easy to implement and we did not have any issiues

I have never used any other similar tool and I am happy to say they proved exactly what we need.

Incentivized

I evaluated Lead Forensics. It's very similar to Visitor Queue but more expensive and I would say the only thing that seems to be a bit better is their dashboard is more comprehensive/visual.

Incentivized

• Allowed us to improve our website in-house
• Relatively low cost solution
• Customer engagement and sales on website increased

Incentivized

• We did not select the tool.
• It was in the top 3 of solutions we looked at
• Again, we had a unique requirement and it didn't fit

Incentivized