What users are saying about
12 Ratings
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Score 8.5 out of 100
8 Ratings
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Score 7.4 out of 100

Attribute Ratings

  • SessionCam now part of Glassbox is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

SessionCam now part of Glassbox

90%
4 Ratings
7.6

Visitor Queue

76%
7 Ratings

Support Rating

8.6

SessionCam now part of Glassbox

86%
4 Ratings

Visitor Queue

N/A
0 Ratings

Likelihood to Recommend

SessionCam now part of Glassbox

SessionCam works well for helping you figure out what is and isn't working with a small or mid-sized business website. It can give you valuable insights regarding the flow of the user's movements on the site, and where the user might hit a dead end. Its reporting capabilities might not be powerful enough for more complex situations.
William Alvarez | TrustRadius Reviewer

Visitor Queue

We have been using Visitor Queue for a while now. To be honest, we have not seen anything wrong or difficult to use or that can be improved Providing a discount for the startups would be the only thing that we can ask or add Other than that we are pretty satisfied
soner haci | TrustRadius Reviewer

Pros

SessionCam now part of Glassbox

  • Session replay.
  • Integration with Google Analytics.
  • Struggle score.
Amin Shawki | TrustRadius Reviewer

Visitor Queue

  • Allows you to have more than one website being tracked
  • Makes it easy to integrate with other platforms
  • Gives you proper tracking information
Shelly Chandler | TrustRadius Reviewer

Cons

SessionCam now part of Glassbox

  • They only did one part of an audit and said they were going to finish it, but never did. I've followed up with the account person and haven't heard back. This is a recent development this didn't happen with 2 other audits they did.
  • It has aspects to try and narrow down the data, but it's still a lot of data to parse, so in the end, it still takes a lot of time to truly use it.
Anonymous | TrustRadius Reviewer

Visitor Queue

  • The companies identified were a mixture of ISPs and companies
  • It did not capture as many companies as other products
  • That's about it. Not much more I can add.
Anonymous | TrustRadius Reviewer

Pricing Details

SessionCam now part of Glassbox

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

SessionCam now part of Glassbox Editions & Modules

Additional Pricing Details

Visitor Queue

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$49

Visitor Queue Editions & Modules

Edition
100 Leads Per Month$49.00
300 Leads Per Month$99.00
500 Leads Per Month$119.00
1000 Leads Per Month$209.00
2000 Leads Per Month$309.00
  1. none
Additional Pricing Details
For more than 2000 leads, please contact us.

Support Rating

SessionCam now part of Glassbox

SessionCam now part of Glassbox 8.6
Based on 4 answers
Very good support and super helpful implementation specialists.
Amin Shawki | TrustRadius Reviewer

Visitor Queue

No score
No answers yet
No answers on this topic

Alternatives Considered

SessionCam now part of Glassbox

I have never used any other similar tool and I am happy to say they proved exactly what we need.
Debora Ramos | TrustRadius Reviewer

Visitor Queue

We have not used any other tool other than google. The only software that we have been using was Google Analytics but it was not easy to use and integrate and was expensive if we wanted to use additional information Visitor Queue is much easier to integrate and follow up.
soner haci | TrustRadius Reviewer

Return on Investment

SessionCam now part of Glassbox

  • Allowed us to improve our website in-house
  • Relatively low cost solution
  • Customer engagement and sales on website increased
William Alvarez | TrustRadius Reviewer

Visitor Queue

  • I am assuming it will help bring in more leads for us, which will increase sales
  • Make our marketing dollars are more effective
Shelly Chandler | TrustRadius Reviewer

Screenshots

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