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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Progress ShareFile

    Score8.7 out of 10
    N/AShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011, and is now offered by Progress Software.

    $54.45

    per month 3 users (minimum)

    Traqq

    Score9.1 out of 10
    Small Businesses (1-50 employees)
    Traqq is offered as an ethical time tracking solution for client-focused teams, professional services companies, and distributed organizations that need visibility into workload, projects, and billable work without employee surveillance. Traqq focuses on transparent time tracking instead of invasive monitoring. It does not use screenshots, idle time tracking, activity tracking, or app and website monitoring. Teams can track time with automatic timers or manual…

    $0

    (for up to 3 users)

    Pricing
    Progress ShareFileTraqq
    Editions & Modules
    Advanced
    $18.15
    per month per user (minimum 3 users)
    Premium
    $28.59
    per month per user (minimum 3 users)
    Industry Advantage
    $45.83
    per month per user (minimum 3 users)
    Virtual Data Room
    $77.00
    per month per user (minimum 5 users)
    Free
    $0
    (up to 3 users)
    Plus
    $4
    per month per user
    Business
    $9
    per month per user
    Scale
    $13
    per month per user
    Enterprise
    Custom Plan
    For teams of 300+ seats
    Offerings
    Pricing Offerings
    Progress ShareFileTraqq
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.Traqq offers different plans based on the number of users and required features. Higher-tier plans include additional tools for project management, workload visibility, reporting, and enterprise needs. Discounts are available for quarterly (10%) and annual (15%) pricing.
    More Pricing Information
    Community Pulse
    Progress ShareFileTraqq
    Considered Both Products
    Progress ShareFile
    No answer on this topic
    Traqq
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    59 Answers
    100%
    Would buy again
    27 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    41 Answers
    100%
    Delivers good value for the price
    27 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    59 Answers
    100%
    Happy with the feature set
    27 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    40 Answers
    100%
    Lived up to sales and marketing promises
    21 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    43 Answers
    100%
    Implementation went as expected
    24 Answers
    Features
    Progress ShareFileTraqq
    File Sharing & Management
    Comparison of File Sharing & Management features of Progress ShareFile and Traqq
    Feature
    Progress ShareFile
    9.0
    94 Ratings
    7% above category average
    Traqq
    -
    Ratings
    Versioning9.077 Ratings00 Ratings
    Video files8.857 Ratings00 Ratings
    Audio files9.153 Ratings00 Ratings
    Document collaboration9.082 Ratings00 Ratings
    Access control9.589 Ratings00 Ratings
    File search8.090 Ratings00 Ratings
    Device sync9.575 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Progress ShareFile and Traqq
    Feature
    Progress ShareFile
    9.4
    89 Ratings
    8% above category average
    Traqq
    -
    Ratings
    User and role management9.484 Ratings00 Ratings
    File organization9.490 Ratings00 Ratings
    Device management9.571 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Progress ShareFile and Traqq
    Feature
    Progress ShareFile
    8.8
    90 Ratings
    1% above category average
    Traqq
    -
    Ratings
    Performance9.287 Ratings00 Ratings
    Reliability8.990 Ratings00 Ratings
    Storage Reports8.373 Ratings00 Ratings
    Best Alternatives
    Progress ShareFileTraqq
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Time Doctor
    Score8 out of 10
    Medium-sized Companies
    Apple iCloud
    Score8.4 out of 10
    Toggl Track
    Score9 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    TimeCamp
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Progress ShareFileTraqq
    Likelihood to Recommend
    8.8
    (119 ratings)
    9.4
    (27 ratings)
    Likelihood to Renew
    9.1
    (8 ratings)
    -
    (0 ratings)
    Usability
    8.6
    (33 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (14 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (14 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (3 ratings)
    -
    (0 ratings)
    Configurability
    6.6
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    1.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    1.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Progress ShareFileTraqq
    Likelihood to Recommend
    Progress ShareFile
    When we have a particularly large ad or job printing file that would "clog up" the email process, using ShareFile is very helpful. It's also useful for particular photographers we work with to upload a batch of photos all at once. Where it doesn't work as well for us is when trying to get clients to make use of a login to access folders. We find them reluctant to take on the learning curve. It works best for us when we just send them a clickable download link, and at most just require a tracking name and email address.
    Read full review
    Traqq
    Traqq is a great system when you are in the field of education. In my experience, it has saved me countless hours of figuring out how to remember the timezone my employees and students are located in. I used to use a written spreadsheet of each employee's timezone and one of those random timezone calculators. Being able to modify Traqq based on my employees' timezone, my timezone, and our company's timezone (the technical "working hours") has been a game-changer.
    Read full review
    Pros
    Progress ShareFile
    • Secure File Storage and Sharing.
    • Workflows to get customer/affiliate responses to comments on documents.
    • I used to have the signature feature initially, but it was removed from the original plan, so I could only use it if I chose to select the higher plan price.
    • I love the upload notifications and reports on user activity.
    • The document storage versions are fantastic. I am the only user with Delete privileges, and I love that I can make those selections.
    • Integrations with Microsoft 365 - FANTASTIC - thank you.
    Incentivized
    Read full review
    Traqq
    • Gave me a detailed report of my daily activities, even hours of productivity.
    • My clients were not left behind every step of the way in my project. They had access to my activities and knew the periods I was inactive and even the apps I visited (although they blurred the screen, my clients were aware along the line, I visited a couple of applications) I loved that Traqq is conscious of its user's privacy. This is something you don't see in all Tracking apps.
    • Helps me track my hours effectively. This way, I had no issues on paydays because I was receiving the exact money for the exact time I worked. This is the big deal for me because no one like to work really hard and be underpaid, and neither does anyone want to overpay a lazy freelancer. I really love this about Traqq.
    Read full review
    Cons
    Progress ShareFile
    • The web console is not the most user friendly site to use to get to, and send my files.
    • We have had users that have not liked the change in workflow to get files from Progress ShareFile when they were used to just clicking on files on an email.
    • That management of the tools are not the most user friendly. There have been some improvements but keeping up with certs and setting up new users can be more work than expected.
    Incentivized
    Read full review
    Traqq
    • Lack of a clear option for dark mode, which would be useful to reduce eye strain as the app is predominantly white.
    • No options to increase or decrease the level of detail in reports, which would be nice to change depending on what kind of report is being sent.
    • Whilst the timeline is clear, it would be nice if it was a bit bigger, and perhaps if it highlighted key parts of the day.
    Read full review
    Likelihood to Renew
    Progress ShareFile
    It's a highly effective and secure storage system, has robust workarounds for serving the various equipment limits of our users, meets high security requirements of HIPAA standards, significantly reduces our needs for producing paper trails.
    Incentivized
    Read full review
    Traqq
    No answers on this topic
    Usability
    Progress ShareFile
    ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
    Incentivized
    Read full review
    Traqq
    No answers on this topic
    Reliability and Availability
    Progress ShareFile
    The software has never been down when I needed to use it.
    Incentivized
    Read full review
    Traqq
    No answers on this topic
    Performance
    Progress ShareFile
    Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
    Incentivized
    Read full review
    Traqq
    No answers on this topic
    Support Rating
    Progress ShareFile
    Citrix was generally responsive and helpful in solving technical issues. Like any cloud based SaaS product there is a danger that it may go down. This was a rare occurrence over my three years of using the product. The more common issue we encountered was clients forgetting their login which was easily managed through a forgot password functionality.
    Incentivized
    Read full review
    Traqq
    No answers on this topic
    Implementation Rating
    Progress ShareFile
    Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well
    Read full review
    Traqq
    No answers on this topic
    Alternatives Considered
    Progress ShareFile
    ShareFile is easier and does what you need. I have moved a few organizations from SharePoint to ShareFile. Just easier. You can setup different areas for different departments, setup their permissions and it is easy enough for them to do what they want in their zones. The mobile app works great as well. So you can all the features you really use from SP, but just easier to setup and use.
    Incentivized
    Read full review
    Traqq
    So I have used Jibble and Time Doctor for time tracking, but none of these would reflect the reasons for low/high performance of the employees as Jibble is just a time clock, and the Time Doctor won't yet make reports and send them to superiors right away. Traqq solves it. Honestly, I have never come across any software competing with functionalities like Traqq yet.
    Incentivized
    Read full review
    Scalability
    Progress ShareFile
    I am a one person office. I have no idea how this software would scale to a larger office.
    Incentivized
    Read full review
    Traqq
    No answers on this topic
    Return on Investment
    Progress ShareFile
    • All of our clients and consulting engineers find ShareFile easy to use, thus complementing our business.
    • Our staff also find ShareFile intuitive, accessible, and easy to use, making it an ideal, everyday indispensable desktop tool for everyone in our company.
    • ShareFile can be linked to our firm's primary website as a placed for private use. We haven't found need for this yet, but might in the future.
    Incentivized
    Read full review
    Traqq
    • I've been able to get things done faster with Traqq. One of my clients made a comment a while back(I asked for her permission before posting this). She said, "I loved how I don't get to pay freelancers for doing nothing, now I pay employees according to the quality of work I receive". We both laughed about it though, but I believe that's a positive impact on her.
    • I've been able to write more, knowing that my clients can see my major moves. My main aim is to impress my employers to get good feedback in return and Traqq helps me greatly in that area.
    Read full review
    ScreenShots

    Progress ShareFile Screenshots

    Screenshot of the ShareFile dashboardScreenshot of ShareFile's Outlook PluginScreenshot of the Projects interfaceScreenshot of ShareFile's link sharing optionsScreenshot of ShareFile's e-signature

    Traqq Screenshots

    Screenshot of the dashboard to track time with start/stop timers or manual entries, add tasks, projects, billable status, and tags, and review previous time logs by day.Screenshot of where to review time and financial performance, track total and billable hours, revenue, costs, and margins, and break down data by teams, users, clients, and projects.Screenshot of where to compare tracked hours with planned capacity and identify underutilized and overloaded team members.Screenshot of the interface to create and manage invoices, track statuses, due dates, balances, and payments, and generate invoices from billable time.Screenshot of the interface to create projects with names and colors, set billing and cost rates, link clients, and assign project managers.