TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Progress ShareFile

    Score8.7 out of 10
    N/AShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011, and is now offered by Progress Software.

    $54.45

    per month 3 users (minimum)

    Zscaler Data Security

    Score8.4 out of 10
    N/AZscaler Data Security is a cloud-delivered platform built to safeguard an organization's sensitive data. It locates sensitive data, understands its risk exposure, and secures sensitive data across the web, email, workloads, private apps, and BYOD endpoints.N/A
    Pricing
    Progress ShareFileZscaler Data Security
    Editions & Modules
    Advanced
    $18.15
    per month per user (minimum 3 users)
    Premium
    $28.59
    per month per user (minimum 3 users)
    Industry Advantage
    $45.83
    per month per user (minimum 3 users)
    Virtual Data Room
    $77.00
    per month per user (minimum 5 users)
    No answers on this topic
    Offerings
    Pricing Offerings
    Progress ShareFileZscaler Data Security
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Community Pulse
    Progress ShareFileZscaler Data Security
    Considered Both Products
    Progress ShareFile
    No answer on this topic
    Zscaler
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    59 Answers
    100%
    Would buy again
    19 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    41 Answers
    100%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    59 Answers
    89%
    Happy with the feature set
    17 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    40 Answers
    93%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    43 Answers
    94%
    Implementation went as expected
    16 Answers
    Features
    Progress ShareFileZscaler Data Security
    File Sharing & Management
    Comparison of File Sharing & Management features of Progress ShareFile and Zscaler Data Security
    Feature
    Progress ShareFile
    9.0
    94 Ratings
    7% above category average
    Zscaler Data Security
    -
    Ratings
    Versioning9.077 Ratings00 Ratings
    Video files8.857 Ratings00 Ratings
    Audio files9.153 Ratings00 Ratings
    Document collaboration9.082 Ratings00 Ratings
    Access control9.589 Ratings00 Ratings
    File search8.090 Ratings00 Ratings
    Device sync9.575 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Progress ShareFile and Zscaler Data Security
    Feature
    Progress ShareFile
    9.4
    89 Ratings
    8% above category average
    Zscaler Data Security
    -
    Ratings
    User and role management9.484 Ratings00 Ratings
    File organization9.490 Ratings00 Ratings
    Device management9.571 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Progress ShareFile and Zscaler Data Security
    Feature
    Progress ShareFile
    8.8
    90 Ratings
    1% above category average
    Zscaler Data Security
    -
    Ratings
    Performance9.287 Ratings00 Ratings
    Reliability8.990 Ratings00 Ratings
    Storage Reports8.373 Ratings00 Ratings
    Data Preparation
    Comparison of Data Preparation features of Progress ShareFile and Zscaler Data Security
    Feature
    Progress ShareFile
    -
    Ratings
    Zscaler Data Security
    7.7
    13 Ratings
    6% below category average
    Data Encryption00 Ratings7.713 Ratings
    Best Alternatives
    Progress ShareFileZscaler Data Security
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    No answers on this topic
    Medium-sized Companies
    Apple iCloud
    Score8.4 out of 10
    Forcepoint DLP
    Score8.5 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    Forcepoint DLP
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Progress ShareFileZscaler Data Security
    Likelihood to Recommend
    8.8
    (119 ratings)
    7.9
    (19 ratings)
    Likelihood to Renew
    9.1
    (8 ratings)
    -
    (0 ratings)
    Usability
    8.6
    (33 ratings)
    7.5
    (19 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (14 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (14 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (3 ratings)
    -
    (0 ratings)
    Configurability
    6.6
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    1.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    1.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Progress ShareFileZscaler Data Security
    Likelihood to Recommend
    Progress ShareFile
    When we have a particularly large ad or job printing file that would "clog up" the email process, using ShareFile is very helpful. It's also useful for particular photographers we work with to upload a batch of photos all at once. Where it doesn't work as well for us is when trying to get clients to make use of a login to access folders. We find them reluctant to take on the learning curve. It works best for us when we just send them a clickable download link, and at most just require a tracking name and email address.
    Read full review
    Zscaler
    Great for network DLP, web, and endpoint monitoring. DSPM data discovery works well for key structured and unstructured data sources. An area for improvement is simplifying the interface into a single pane for reviewing incidents and making it part of the tooling, rather than a separate module with a fee (incident receiver).
    Incentivized
    Read full review
    Pros
    Progress ShareFile
    • Secure File Storage and Sharing.
    • Workflows to get customer/affiliate responses to comments on documents.
    • I used to have the signature feature initially, but it was removed from the original plan, so I could only use it if I chose to select the higher plan price.
    • I love the upload notifications and reports on user activity.
    • The document storage versions are fantastic. I am the only user with Delete privileges, and I love that I can make those selections.
    • Integrations with Microsoft 365 - FANTASTIC - thank you.
    Incentivized
    Read full review
    Zscaler
    • If the policy is set correctly, it identifies DLP (Data Loss Prevention).
    • Scanning zip files to find executables works really well.
    Incentivized
    Read full review
    Cons
    Progress ShareFile
    • The web console is not the most user friendly site to use to get to, and send my files.
    • We have had users that have not liked the change in workflow to get files from Progress ShareFile when they were used to just clicking on files on an email.
    • That management of the tools are not the most user friendly. There have been some improvements but keeping up with certs and setting up new users can be more work than expected.
    Incentivized
    Read full review
    Zscaler
    • The DLP dictionary functions need to be expanded upon, such as matching all regex patterns with any phrases and vice versa. The only way to do this today is to create two dictionaries and then use an engine to combine them; however, this approach loses the ability to utilize proximity.
    • Regex does not support lookaheads.
    Incentivized
    Read full review
    Likelihood to Renew
    Progress ShareFile
    It's a highly effective and secure storage system, has robust workarounds for serving the various equipment limits of our users, meets high security requirements of HIPAA standards, significantly reduces our needs for producing paper trails.
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Usability
    Progress ShareFile
    ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
    Incentivized
    Read full review
    Zscaler
    Zscaler Data Protection is a complete solution for protecting your valuable data. No matter whether the data resides at your on-prem, cloud, or any workload or at the data center, Zscaler has a foolproof mechanism to protect it at any cost with zero tolerance. Also, Zscaler Data Protection has a perfect UI for deploying, managing, and maintaining our different kinds of environments. (e.g., On-Prem or Hybrid).
    Incentivized
    Read full review
    Reliability and Availability
    Progress ShareFile
    The software has never been down when I needed to use it.
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Performance
    Progress ShareFile
    Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Support Rating
    Progress ShareFile
    Citrix was generally responsive and helpful in solving technical issues. Like any cloud based SaaS product there is a danger that it may go down. This was a rare occurrence over my three years of using the product. The more common issue we encountered was clients forgetting their login which was easily managed through a forgot password functionality.
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Implementation Rating
    Progress ShareFile
    Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well
    Read full review
    Zscaler
    No answers on this topic
    Alternatives Considered
    Progress ShareFile
    ShareFile is easier and does what you need. I have moved a few organizations from SharePoint to ShareFile. Just easier. You can setup different areas for different departments, setup their permissions and it is easy enough for them to do what they want in their zones. The mobile app works great as well. So you can all the features you really use from SP, but just easier to setup and use.
    Incentivized
    Read full review
    Zscaler
    Thought about deploying zero trust cloud within our environment, but we are still in the early stages of our digital transformation projects. Still evaluating current options, but we knew Zscaler Data Security took a strict approach to data, so that's what we wanted to evaluate.
    Incentivized
    Read full review
    Scalability
    Progress ShareFile
    I am a one person office. I have no idea how this software would scale to a larger office.
    Incentivized
    Read full review
    Zscaler
    No answers on this topic
    Return on Investment
    Progress ShareFile
    • All of our clients and consulting engineers find ShareFile easy to use, thus complementing our business.
    • Our staff also find ShareFile intuitive, accessible, and easy to use, making it an ideal, everyday indispensable desktop tool for everyone in our company.
    • ShareFile can be linked to our firm's primary website as a placed for private use. We haven't found need for this yet, but might in the future.
    Incentivized
    Read full review
    Zscaler
    • It has had a positive impact on protection of intellectual property
    • It had a negative impact on us as tenant to tenant connectivity needs to get better.
    • Positive news in how it integrates with our identity provider
    Incentivized
    Read full review
    ScreenShots

    Progress ShareFile Screenshots

    Screenshot of the ShareFile dashboardScreenshot of ShareFile's Outlook PluginScreenshot of the Projects interfaceScreenshot of ShareFile's link sharing optionsScreenshot of ShareFile's e-signature