Sharpen Contact Center Platform vs. Zoom Contact Center
Sharpen Contact Center Platform vs. Zoom Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Sharpen Contact Center Platform | N/A | Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences, from the company of the same name in Indianapolis. The contact center software is presented as an ideal for mid-size to enterprise businesses. Designed for agent productivity and efficiency, it's a solution for both customer support to outbound sales teams. | $130 per user/month | |
Zoom Contact Center | N/A | Zoom Contact Center helps businesses deliver prompt, accurate, and highly personalized customer experiences that drive loyalty. It includes intelligent self-service and routing, a unified communications and contact center, and video optimized high-touch engagements. | N/A |
Sharpen Contact Center Platform | Zoom Contact Center | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
| No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Sharpen Contact Center Platform | Zoom Contact Center | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Sharpen Contact Center Platform | Zoom Contact Center | ||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Contact Center Software |
| ||||||||||||||||||||||||||||||||||||||||||
Workforce Optimization (WFO) |
|
Sharpen Contact Center Platform | Zoom Contact Center | |
---|---|---|
Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Sharpen Contact Center Platform | Zoom Contact Center | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 8.9 (12 ratings) |
Sharpen Contact Center Platform | Zoom Contact Center | |
---|---|---|
Likelihood to Recommend | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic | Zoom |
Pros | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic | Zoom |
Cons | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic | Zoom |
Alternatives Considered | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic | Zoom |
Return on Investment | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic | Zoom |
ScreenShots |