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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ShipperHQ

    Score8.2 out of 10
    N/AShipperHQ is designed to streamline the shipping process for eCommerce businesses. This platform gives eCommerce businesses the power to set their own shipping rates and delivery options.N/A

    TermSync

    Score10 out of 10
    N/ATermSync is a cloud-based accounts receivable management platform. It helps companies get paid faster, reduce administrative costs, and improve customer relationships. It works with clients’ existing accounting systems and can be up in running in a day or less. Companies can choose from various modules including invoice delivery, customer portals, collection workflow management, and advanced reporting & analytics. TermSync was acquired by French company Esker in January 2015.N/A
    Pricing
    ShipperHQTermSync
    Editions & Modules
    Essentials Plan
    Contact Vendor
    month
    Standard Plan
    Contact Vendor
    month
    Pro Plan
    Contact Vendor
    month
    Enterprise
    Contact Vendor
    month
    No answers on this topic
    Offerings
    Pricing Offerings
    ShipperHQTermSync
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$250 hourNo setup fee
    Additional Details——
    More Pricing Information
    Features
    ShipperHQTermSync
    Online Storefront
    Comparison of Online Storefront features of ShipperHQ and TermSync
    Feature
    ShipperHQ
    10.0
    2 Ratings
    25% above category average
    TermSync
    -
    Ratings
    Website integration10.02 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of ShipperHQ and TermSync
    Feature
    ShipperHQ
    8.0
    2 Ratings
    1% below category average
    TermSync
    -
    Ratings
    Shipping10.02 Ratings00 Ratings
    Custom functionality5.92 Ratings00 Ratings
    Best Alternatives
    ShipperHQTermSync
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    No answers on this topic
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ShipperHQTermSync
    Likelihood to Recommend
    8.9
    (3 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ShipperHQTermSync
    Likelihood to Recommend
    ShipperHQ (WebShopApps)
    ShipperHQ is almost too heavy-handed for our use case. We are only a single-origin shipper so we don't need the advanced functionality of multi-origin or drop-shipping. It is suited much better for organizations that have multiple origins or that use drop-ship facilities, or even a company managing multiple different eCommerce websites. We opted to go with it because of its great reviews, combined with less than stellar reviews of the competition.
    Incentivized
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    Esker
    If you are one person or managing 10, TermSync allows you to track what you and your team is working on. When to follow up with customers so that no one is missed. It allows you to see if each teammate is pulling their weight and getting done what needs to be done or if more help is needed. The Executive Metrics reports give you all the information for month end reporting and also shows you the weaknesses so you can motivate your team to excel in those areas.
    Incentivized
    Read full review
    Pros
    ShipperHQ (WebShopApps)
    • It is easy to batch process orders.
    • It quickly calculates rates to compare.
    • It is easy to keep track of orders for future review.
    Incentivized
    Read full review
    Esker
    • The dashboard makes it easy to organize my daily work and to track customer contacts.
    • TermSync makes it easy for our customers to communicate with us at a time the best works with their schedule.
    • I love the credit reference reports. This saves us all the time of printing, completing and faxing credit reference reports.
    Incentivized
    Read full review
    Cons
    ShipperHQ (WebShopApps)
    • The user interface is a little tricky. It is not as easy to navigate as other shipping apps.
    • I wish that ShipperHQ had the functionality to print shipping labels and manage shipments. We currently have to use a different third-party app for shipment management.
    • I would also like to see the option for adding shipping rules if shipping management was integrated.
    Incentivized
    Read full review
    Esker
    • Reporting. It is hard for TermSync to create a report for every business type out there so you may need to have some things customized, but they are always willing to assist.
    • The requirements needed to accept payments online requires some information that larger companies may not want to give out.
    Incentivized
    Read full review
    Likelihood to Renew
    ShipperHQ (WebShopApps)
    I give ShipperHQ a 10/10 because the software does exactly what it says, and has a rock-solid support team to help get everything set up. The features are pretty easy to use and implement.
    Incentivized
    Read full review
    Esker
    No answers on this topic
    Usability
    ShipperHQ (WebShopApps)
    I'm not giving a 10/10 because I did need a little hand-holding to get through the initial setup. Overall, it's not that difficult to use once you understand how to apply custom dimensional rules.
    Incentivized
    Read full review
    Esker
    No answers on this topic
    Support Rating
    ShipperHQ (WebShopApps)
    Their support is the primary reason I elected to purchase a premium. They helped a lot with the initial set up.
    Incentivized
    Read full review
    Esker
    No answers on this topic
    Alternatives Considered
    ShipperHQ (WebShopApps)
    USPS only allows you to use their services (obviously). It was sluggish and often offline. The shipsaver insurance saves us money. We had to guess shipping costs for items instead of entering their weights and sizes ahead of time. It integrates with our e-commerce site. Glad we have it now.
    Incentivized
    Read full review
    Esker
    When researching for this type of product, I did reach out to other vendors. I worked closely with Billtrust in the past and they were lacking in this area when I was ready to make my move. It is my understanding that they have something very robust in the works but I can't say where that will fall on the cost spectrum. By comparison, other companies, like Get Paid had priced themselves right out of our market. TermSync gave us the tools we needed at a price we could afford in the least amount of time and very little assistance from our IT Group, which was a big relief.
    Incentivized
    Read full review
    Return on Investment
    ShipperHQ (WebShopApps)
    • ShipperHQ is reliable and requires little to no maintenance, which for a small crew like ours is invaluable.
    • ShipperHQ also offers the option to display either retail shipping rates or our discounted rates to our customers. This is handy because we can display those discounted rates, which results in higher conversion and fewer abandoned carts due to high shipping costs.
    • One negative, however, is that since ShipperHQ lacks the ability to manage shipments, we have had to use another third party app which increases overhead.
    Incentivized
    Read full review
    Esker
    • Our over 60 day list has been reduced by more than 100 accounts.
    • Our DSO is consistently trending lower.
    • All of the customer notes are stored in one place saving time for everyone.
    Incentivized
    Read full review
    ScreenShots

    ShipperHQ Screenshots

    Product screenshotProduct screenshot