Shiprocket vs. Stripe Payments

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Shiprocket
Score 9.8 out of 10
N/A
Shiprocket is an eCommerce logistics and shipping software solution. It offers an automated shipping platform to sellers where they can ship their packages through 15+ courier partners for as low as Rs 27 per 500 grams. Shiprocket lets sellers integrate their sales channel such as Amazon, Shopify, Magento, BigCommerce, etc.N/A
Stripe Payments
Score 8.9 out of 10
N/A
Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an Internet business which accepts payements via Stripe Atlas, fraud prevention via Stripe Radar, and payment analytics via Stripe Sigma. Additional features and modules include Stripe Issuing, which allows users to create,…
$0.02
per charge
Pricing
ShiprocketStripe Payments
Editions & Modules
No answers on this topic
Sigma
$0.02
per charge
Radar
$0.05
per screened transaction
Issuing
$0.10
per virtual card
Terminal
2.7% + 0.05
per successful charge
Integrated
2.9% + 0.30
per successful charge
Atlass
$500
one-time fee
Premium Support
1,800
per month
Customized
Contact sales team
Offerings
Pricing Offerings
ShiprocketStripe Payments
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ShiprocketStripe Payments
Features
ShiprocketStripe Payments
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
Shiprocket
-
Ratings
Stripe Payments
7.9
8 Ratings
9% above category average
Fraud Detection00 Ratings7.98 Ratings
API or SDK00 Ratings8.48 Ratings
Recurring Payment Support00 Ratings7.28 Ratings
Billing and Invoicing Support00 Ratings8.28 Ratings
Global Support00 Ratings8.17 Ratings
Payment Form Acceptance00 Ratings7.67 Ratings
Best Alternatives
ShiprocketStripe Payments
Small Businesses
Webgility
Webgility
Score 9.7 out of 10
Apple Pay
Apple Pay
Score 8.7 out of 10
Medium-sized Companies

No answers on this topic

Apple Pay
Apple Pay
Score 8.7 out of 10
Enterprises

No answers on this topic

Adyen
Adyen
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ShiprocketStripe Payments
Likelihood to Recommend
9.0
(1 ratings)
8.9
(85 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(3 ratings)
Usability
-
(0 ratings)
8.2
(7 ratings)
Support Rating
-
(0 ratings)
10.0
(16 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
ShiprocketStripe Payments
Likelihood to Recommend
Shiprocket
Shiprocket has greatly helped our business. When we first started, I believe Shiprocket was the only partner available in the market who was offering last mile services. We have been able to deliver tons of orders on time, gained so much customer satisfaction. Shiprocket has made an essential part which is the final delivery of products to customers completely effortless.
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Stripe
We had a client who wanted a QR to use in their marketing, which enabled their clients to donate to us. It was so useful to be able to set it up, and we can track the views and donations received using this code. Another client with issues with our website wanted to set up a monthly subscription, so I sent her a payment link, which worked brilliantly. For clients that want to make one-time donations, it also lets the client choose the amount. The only scenario where we haven't been able to help is when clients want to change the card associated with the payment - whilst we understand it is for security/gdpr, it means they have to cancel and set up something new, which poses the danger that we may lose them as a customer.
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Pros
Shiprocket
  • Dedicated and simple Dashboard
  • Accurate tracking of the shipments
  • Too many carrier partners options
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Stripe
  • They are reliable. I can count on everything going smoothly with transactions.
  • They are accurate. I don’t run into problems with collecting the proper amounts or being overcharged for fees.
  • They have good customer service. If I have a question about the customer portal or a problem with a customer, they help me resolve these issues.
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Cons
Shiprocket
  • The price has gone a little high since the time we started using it.
  • The possibility to use international shipment could be more accessible.
  • It would be wonderful if we could get the delivery boy`s number.
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Stripe
  • It would be nice to be able to see my Shopify payments from my main payment gateway. I currently have to go to Shopify for that.
  • The ability to be able to offer discounted rates at a smaller threshold would be nice.
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Likelihood to Renew
Shiprocket
No answers on this topic
Stripe
Stripe is the leader in the industry when it comes to any type of industry. All that is needed is a plan and then implementing that plan either with a developer, or through the help of Stripe's customer service team to assist in getting you setup. The ease of use time it takes to get up and running is second to none
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Usability
Shiprocket
No answers on this topic
Stripe
Stripe offers a very easy-to-navigate platform with many different functions. From linking it to our website and accounting platform to tracking our payments, being able to issue a refund quickly if required, and setting up QR codes and payment links for subscriptions or one-time donations, it really covers so many aspects that we need and use on a weekly and monthly basis.
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Support Rating
Shiprocket
No answers on this topic
Stripe
Stripe's support is nearly perfect – great attention to detail, fast response times, and a willingness to really dig into issues and get to the bottom of them. In the five years we've been using Stripe, the only negative thing I can say about their customer support is that it seems like there has been a slight shift to less technical front-line support agents, which means it's more likely your issue will have to be escalated before you get more information. This, however, has happened as Stripe rolled out more real-time support features like call and chat, and that really isn't workable if you're escalating everything right off the bat. It's absolutely an acceptable trade-off.
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Implementation Rating
Shiprocket
No answers on this topic
Stripe
It took less than an hour to have everything setup and running
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Alternatives Considered
Shiprocket
Shiprocket definitely has a much simpler and easy to use dashboard. There are more than enough features one might need. A lot of queries get ansewered within the dashboard without having to actually call customer care number.
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Stripe
Stripe is easier to use and offers better support and rates. My favorite part with Stripe is probably their ready-to-use plug-in that's offered for me. We have multiple eCommerce stores and we rely on our payment process going smoothly. The plug-in from Stripe is free, constantly updated, secure, and very easy to implement.
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Return on Investment
Shiprocket
  • Shiprocket has definitely helped us get more business with the help of timely deliveries.
  • Its easy to use dashboard helps us create as many shipments as we want within minutes.
  • The fact that it easily integrates with ecommerce platforms like shopify saves us a lot of time as we don`t have to manually enter details of every order.
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Stripe
  • It makes getting money from your clients really easy
  • It gives your clients the guarantee that their payment information is totally secure and confidentially used and kept
  • It is very easy to integrate with online assets of the company
  • In a couple of occasions, some companies have wanted me to use Stripe for them to pay me, and I have had a couple of hiccups. This was more related to the way that these companies set up the Stripe integration of my account to their platform. In both cases, the integration has not been possible and to this date, I still do not know why with exactitude.
  • As I said before, the commissions kept by Stripe could be lower, and shared with the CC companies, rather than having us clients pay for all of o it.
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ScreenShots

Shiprocket Screenshots

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