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Handshake by Shopify (discontinued) vs. Stitch Labs (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Handshake by Shopify (discontinued)

    Score8 out of 10
    N/AThe Handshake B2B Commerce platform from Shopify (acquired May 2019), was an ecommerce tool designed to make buying and selling simple, intuitive and mobile. The product has been discontinued, and is no longer sold or supported.N/A

    Stitch Labs (discontinued)

    Score7.3 out of 10
    N/AStitch Labs was an inventory management software that included features such as multichannel selling and inventory control, with order and fulfillment management for retail. It was acquired by Square in July 2020, and new customers are no longer being accepted.N/A
    Pricing
    Handshake by Shopify (discontinued)Stitch Labs (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Handshake by Shopify (discontinued)Stitch Labs (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    Handshake by Shopify (discontinued)Stitch Labs (discontinued)
    Likelihood to Recommend
    8.5
    (3 ratings)
    1.1
    (5 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (1 ratings)
    6.0
    (1 ratings)
    Support Rating
    9.1
    (1 ratings)
    5.0
    (3 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Handshake by Shopify (discontinued)Stitch Labs (discontinued)
    Likelihood to Recommend
    Discontinued Products
    My boss implemented Shopify with his Developer two years ago and handed off the support role to me. I manage user access, training, support, and product setup with our website. We are growing our use of this system by adding a variety of products and payment types for credit card processing.
    Incentivized
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    Discontinued Products
    I can't recommend Stitch Labs as it was discontinued as of June 2021 (after being purchased by Square). All existing users have had to move off the platform and it they are not taking new customers. Square has said they are going to relaunch a new version of Stitch Labs possibly sometime in the future, but release date and features have not been announced.
    Incentivized
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    Pros
    Discontinued Products
    • An effective and productive way to increase sales on E-commerce platforms. Simple order entry and increased revenue. There are various ways to search for an item.
    • Handshake B2B Commerce, from Shopify, allowed high-resolution images and was geared toward visual presentation.
    • it is so easy to add products to the online store.
    • It's easy to change prices and make status active or inactive. clean and basic layout, Good for new users.
    Incentivized
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    Discontinued Products
    • Inventory management.
    • Order management.
    • Reporting and analytics.
    Incentivized
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    Cons
    Discontinued Products
    • Improve the performance on load page for all Handshake skins.
    • Need an easier way to understand creating and debugging Handshake skins.
    • They should improve on customer support.
    • Their Jump Start for Intranet portal should be more user friendly and easier to implement in reality, not just in theory.
    Incentivized
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    Discontinued Products
    • Reporting does not work for multiple currencies.
    • There is often a lag when syncing products.
    Incentivized
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    Likelihood to Renew
    Discontinued Products
    We started using Shopify and we are growing its usefulness in our business. I am in the process of helping our reps we gave access and provided training to create all the products they need. We still have most of the new products to be setup.
    Incentivized
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    Discontinued Products
    No answers on this topic
    Usability
    Discontinued Products
    Extremely easy to use and very useful records available to verify payment processing.
    Incentivized
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    Discontinued Products
    I think the usability of SL is seamless comparable to other systems that we have and still have. I think the user interface could be better in some aspects, but also has improved the way we do business. Once you get around the brief learning curve SL tends to be easy to use and navigate.
    Incentivized
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    Support Rating
    Discontinued Products
    Shopify has been successfully implemented in a short period of time, and support has been easy to provide. THe system is very easy to adapt to our needs and I am able to train users quickly.
    Incentivized
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    Discontinued Products
    We originally had phone support but when Stitch Labs updated the pricing they removed phone support from our service tier. It was very frustrating. We used their email contact and the answers were fine but sometimes it takes too long to try to solve something over email when you want to just talk to someone and get a quick answer.
    Incentivized
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    Implementation Rating
    Discontinued Products
    Everything is working fine with each phase we implemented. More of our staff is aware of the system and are enjoying how user-friendly the system is for them.
    Incentivized
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    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    Because its innovative and tons of features to boost sales and its ease of use is the reason why I have chosen Handshake B2B Commerce, from Shopify, over other competitors.
    Incentivized
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    Discontinued Products
    I have not researched other alternatives as this solved my problems.
    Incentivized
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    Return on Investment
    Discontinued Products
    • We were able to quickly put out a portal using Handshake on SharePoint online when our firm was merging with another firm.
    Incentivized
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    Discontinued Products
    • We had to migrate off this system which was not ideal after being discontinued
    • Was a simple to use medium price range solution to scaling businesses
    • UI/UX was intuitive and was easy to train employees
    Incentivized
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    ScreenShots