TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SIGNL4

    N/AN/ASIGNL4 is an operational alerting and response platform that ensures critical events, alerts and incidents trigger immediate action. It bridges the gap between monitoring systems and human response by delivering alerts directly to the mobile app of the right responders. Persistent push notifications with mute override, SMS and voice calls, combined with acknowledgement tracking, automated escalation and integrated duty scheduling, help ensure that no critical alert is missed.

    $9

    per month per user

    Xurrent

    Score9 out of 10
    Small Businesses (1-50 employees)
    Xurrent, replacing the former Zenduty is an incident management system for the management of always-on services, helping teams orchestrate incident response for creating better user experiences and brand value.

    $6

    per month per user

    Pricing
    SIGNL4Xurrent
    Editions & Modules
    Notify & Connect
    $9
    per month per user
    Optimize
    $19
    per month per user
    Maximize
    $29
    per month per user
    Starter
    $6
    per month per user
    Growth
    $16
    per month per user
    Enterprise
    $25
    per month per user
    Offerings
    Pricing Offerings
    SIGNL4Xurrent
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount to Optimize and Maximize plans for annual pricing.Discount available for annual pricing.
    More Pricing Information
    Features
    SIGNL4Xurrent
    Incident Response Platforms
    Comparison of Incident Response Platforms features of SIGNL4 and Xurrent
    Feature
    SIGNL4
    -
    Ratings
    Xurrent
    9.5
    1 Ratings
    6% above category average
    Company-wide Incident Reporting00 Ratings10.01 Ratings
    Integration with Other Security Systems00 Ratings10.01 Ratings
    Attack Chain Visualization00 Ratings9.01 Ratings
    Centralized Dashboard00 Ratings10.01 Ratings
    Machine Learning to Prevent Incidents00 Ratings9.01 Ratings
    Live Response for Rapid Remediation00 Ratings9.01 Ratings
    User Ratings
    SIGNL4Xurrent
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    SIGNL4Xurrent
    Likelihood to Recommend
    Derdack
    No answers on this topic
    Xurrent
    Zenduty helps manage the incident alerts end to end. It can e integrated with Slack to alert the team. It's an easy to configure platform that trigger alerts such as Datadog, aws cloudwatch, GCP, etc. Zenduty leverages data to perform rapid RCAs and helps reduce future incidents. It also helps in automated communications for accelerated and frictionless collaboration between support staff and subject matter experts.
    Incentivized
    Read full review
    Pros
    Derdack
    No answers on this topic
    Xurrent
    • Real time alerts on critical events
    • Incidents management
    • Tasks delegations and personalised communications
    Incentivized
    Read full review
    Cons
    Derdack
    No answers on this topic
    Xurrent
    • Escalation option is limited, only straightforward top down even after re-assigning
    • Override interface is confusing
    • Lack of mobile app alerts and notifications
    Incentivized
    Read full review
    Alternatives Considered
    Derdack
    No answers on this topic
    Xurrent
    Zenduty helps realise tangible impact of the incident resolution by detailed demos. Zenduty pricing is highly competitive and customised compared to other competitors. Zenduty tech support team is easily reachable and helps address any queries/ concerns on priority. Zenduty integration is super quick and easy. Zenduty can also be integrated with other tools such as Slack, gmail for real time updates.
    Incentivized
    Read full review
    Return on Investment
    Derdack
    No answers on this topic
    Xurrent
    • Decreased incidents by 40%
    • Decrease in incident resolution and escalation time by 50%
    • Increase in CSAT score by 40%
    Incentivized
    Read full review
    ScreenShots

    SIGNL4 Screenshots

    Product screenshotScreenshot of Mobile AppScreenshot of Mobile AppScreenshot of Web portal

    Xurrent Screenshots

    Screenshot of Zenduty's incident dashboard, which provides a single pane of glass view of critical incidentsScreenshot of Zenduty's incident command center, used to co-ordinate incident response and resolve incidents with speedScreenshot of the integrated communications available to accelerate incident collaboration with Slack and Microsoft TeamsScreenshot of the custom escalation policies that help to ensure swift incident response.Screenshot of an example custom alert routing rule, to route alerts to specific teams or subject matter expertsScreenshot of custom on-call scheduling