Skedulo vs. WorkJam

Skedulo fits our needs for scheduling and uploading documentation for our medical research studies. Our phlebotomists are able to accept and decline jobs based on their availability and are able to give a decline reason. This is invaluable to us as time is important, and getting these appointments scheduled is imperative.

Incentivized

Simple to use as an end-user, a Top-Notch security feature allows us to authenticate every user. It increases productivity and lowers the operation cost. The intuitive user interface makes it easy for our HR team to manage all employees in the field or remote working by assigning tasks and having a follow back.

• Friendly UI
• Continuous Product Development
• Open Source APIs

Incentivized

• The basic functionality is similar to other mainstream social media apps so it has a low learning curve for users.
• The mobile interface looks sleek and modern.
• The channel function makes it easy to set up different user groups.

Incentivized

• Occasionally it will not locate an available consultant because they put their block in on top of a previous appointment -- overlapping causes issues
• Fix it so the human errors of us inputting blocks is not so "perfect"

Incentivized

• No major dislike, I like how the updates are done constantly to add up new features.
• Great support system that is very proactive and user friendly.

We actually use Skedulo as our only dispatching appointment program. Salesforce is not like Skedulo, but we use them together daily to ensure on-time specimen draws, delivery, and payout for all visits completed. Skedulo is very easy to interface with other programs.

Incentivized

It's a simple, intuitive tool to use as an Engineer. I like how this tool is constantly improved and gives the best services like training employees, great channel feature which enables us to share information and messages, is also very useful. The support is there any time needed. It's a recommendable workforce management solution.

• Lengthy implementation window due to high degree of change management
• FTE efficiencies not yet fully realized; assumed higher levels of automation
• Enable customer innovation and new Self Serve booking capability

Incentivized

• Increased and positive cross-team communication.
• Quick communication method as opposed to EDMs.

Incentivized