SkuVault vs. Stitch Labs (discontinued)

It's very good for multiple locations. It's very easy to manage the inventory for different locations.

Incentivized

I can't recommend Stitch Labs as it was discontinued as of June 2021 (after being purchased by Square). All existing users have had to move off the platform and it they are not taking new customers. Square has said they are going to relaunch a new version of Stitch Labs possibly sometime in the future, but release date and features have not been announced.

Incentivized

• Customer support are amazing. Very smart and quick to reply.
• The reporting system has been amazing for ordering and monitoring sales over time,
• The purchase orders have made a huge difference in the speed we can receive products

Incentivized

• Inventory management.
• Order management.
• Reporting and analytics.

Incentivized

• It really needs to have customizable access as their default options don't quite fit our requirements for different users.

Incentivized

• Reporting does not work for multiple currencies.
• There is often a lag when syncing products.

Incentivized

I think the usability of SL is seamless comparable to other systems that we have and still have. I think the user interface could be better in some aspects, but also has improved the way we do business. Once you get around the brief learning curve SL tends to be easy to use and navigate.

Incentivized

Their support has been MORE than amazing. I work with them quite often to work in ways to improve how we use our system and learning all about the new things that are coming. The support staff always does their best and usually we are able to find a solution to the issues. And if are unable to find it on the 1st try pass it up to a specialist who quickly works to help you solve it

Incentivized

We originally had phone support but when Stitch Labs updated the pricing they removed phone support from our service tier. It was very frustrating. We used their email contact and the answers were fine but sometimes it takes too long to try to solve something over email when you want to just talk to someone and get a quick answer.

Incentivized

SkuVault has been much more reliable than our previous product. Our inventory counts have been more accurate as well.

Incentivized

I have not researched other alternatives as this solved my problems.

Incentivized

• MASSIVE increase in inventory accuracy
• We are now able to hire temps to help with work overflow
• Having a price break when you hit so many licenses has been great since we use to many

Incentivized

• We had to migrate off this system which was not ideal after being discontinued
• Was a simple to use medium price range solution to scaling businesses
• UI/UX was intuitive and was easy to train employees

Incentivized