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SkuVault vs. Stitch Labs (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SkuVault

    Score10 out of 10
    N/ASkuVault is a cloud-based inventory and warehouse management system offering unlimited SKUs, orders and warehouses. According to the vendor, this solution’s real-time quantity syncs prevent out of stocks, barcoding and QC reduce picking and shipping errors, and the smart re-order reports ensure that your purchasing decisions are backed by hard data. The vendor says their clients on average decrease out of stocks by 10 times, reduce labor costs by 30%, and…N/A

    Stitch Labs (discontinued)

    Score7.3 out of 10
    N/AStitch Labs was an inventory management software that included features such as multichannel selling and inventory control, with order and fulfillment management for retail. It was acquired by Square in July 2020, and new customers are no longer being accepted.N/A
    Pricing
    SkuVaultStitch Labs (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SkuVaultStitch Labs (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup Fee$350 For 2 usersNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    SkuVaultStitch Labs (discontinued)
    Likelihood to Recommend
    8.7
    (2 ratings)
    1.1
    (5 ratings)
    Usability
    -
    (0 ratings)
    6.0
    (1 ratings)
    Support Rating
    8.7
    (2 ratings)
    5.0
    (3 ratings)
    User Testimonials
    SkuVaultStitch Labs (discontinued)
    Likelihood to Recommend
    SkuVault
    It's very good for multiple locations. It's very easy to manage the inventory for different locations.
    Incentivized
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    Discontinued Products
    I can't recommend Stitch Labs as it was discontinued as of June 2021 (after being purchased by Square). All existing users have had to move off the platform and it they are not taking new customers. Square has said they are going to relaunch a new version of Stitch Labs possibly sometime in the future, but release date and features have not been announced.
    Incentivized
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    Pros
    SkuVault
    • Customer support are amazing. Very smart and quick to reply.
    • The reporting system has been amazing for ordering and monitoring sales over time,
    • The purchase orders have made a huge difference in the speed we can receive products
    Incentivized
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    Discontinued Products
    • Inventory management.
    • Order management.
    • Reporting and analytics.
    Incentivized
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    Cons
    SkuVault
    • It really needs to have customizable access as their default options don't quite fit our requirements for different users.
    Incentivized
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    Discontinued Products
    • Reporting does not work for multiple currencies.
    • There is often a lag when syncing products.
    Incentivized
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    Usability
    SkuVault
    No answers on this topic
    Discontinued Products
    I think the usability of SL is seamless comparable to other systems that we have and still have. I think the user interface could be better in some aspects, but also has improved the way we do business. Once you get around the brief learning curve SL tends to be easy to use and navigate.
    Incentivized
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    Support Rating
    SkuVault
    Their support has been MORE than amazing. I work with them quite often to work in ways to improve how we use our system and learning all about the new things that are coming. The support staff always does their best and usually we are able to find a solution to the issues. And if are unable to find it on the 1st try pass it up to a specialist who quickly works to help you solve it
    Incentivized
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    Discontinued Products
    We originally had phone support but when Stitch Labs updated the pricing they removed phone support from our service tier. It was very frustrating. We used their email contact and the answers were fine but sometimes it takes too long to try to solve something over email when you want to just talk to someone and get a quick answer.
    Incentivized
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    Alternatives Considered
    SkuVault
    SkuVault has been much more reliable than our previous product. Our inventory counts have been more accurate as well.
    Incentivized
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    Discontinued Products
    I have not researched other alternatives as this solved my problems.
    Incentivized
    Read full review
    Return on Investment
    SkuVault
    • MASSIVE increase in inventory accuracy
    • We are now able to hire temps to help with work overflow
    • Having a price break when you hit so many licenses has been great since we use to many
    Incentivized
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    Discontinued Products
    • We had to migrate off this system which was not ideal after being discontinued
    • Was a simple to use medium price range solution to scaling businesses
    • UI/UX was intuitive and was easy to train employees
    Incentivized
    Read full review
    ScreenShots

    SkuVault Screenshots

    Screenshot of SkuVault Quality ControlScreenshot of SkuVault Warehouse ReportScreenshot of SkuVault Replenishment Report