Likelihood to Recommend
It's perfect for us to update processes that we use daily at Curri. This is a very important piece of our business because being a start-up, things are always changing. I'd say it's pretty appropriate for all needs related to a knowledge base.
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If you are not a Gsuite user then using Slite is a great alternative! You essentially have the same functionality of being able to share notes and documents with other team members, as well as keeping notes and documents private.
Read full review Pros Organization Training Sharing information Linking documents Easy access to company material Read full review Cheap to start Easy to understand and work with Nice emoji support Continuously improving software, new features all the time Read full review Cons Sometimes the search doesn't want to pull up what I've entered, even though when I find what I'm looking for, it's named exactly what I was searching for. Read full review I don't love that it doesn't integrate easily with the other tools we use, at least it doesn't as far as I know. Since there is not an Excel sort of capability there is no way it could ever replace Google, so it is sometimes easier to just use Word docs instead of Slite since everything is in one place. I think if Slite extended their product line up, it would be more attractive to use exclusively, instead of just using it for documentation. Read full review Alternatives Considered
Most of the systems I have used in the past that house knowledge feel clunky and difficult to navigate. They are not easily modified and are not easy to access when you are working directly with a customer. They do not feel linear and sometimes feel overwhelming when you are trying to learn new processes. Overall, I've never used a KB that I felt did a great job at housing the information I would need to refresh and train. Slab is easy to navigate, easy to use and overall very seamless in delivering information. I never feel overwhelmed and the simplicity in it's layout allows users to access information without feeling discouraged trying to locate it
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[In my opinion,] Slite is cheaper but less mature and feature full. Notion is a much more mature solution, so I'd recommend it for teams who want to be at the front and don't care about cost.
Read full review Return on Investment Positive impact in keeping all departments in sync Positive impact on finding who owns a particular territory Positive impact making and retrieving templates Read full review It is helping manage our documentation and processes all in one place. It is helping with company updates and product releases. It is nice that everyone has access to shared boards and private boards to use. We also use it to track customer feedback after a big release. Read full review ScreenShots