Small Improvements vs. SnapComms

I'm honestly not sure why my company chose to use Small Improvements. We used Lattice before for the all the same use cases I mentioned here. The employee performance review feature might be a bit better in Small Improvements, but the goal-setting tool and the 1:1 tool are very weak. I may not have benefitted yet from all the features that Small Improvements have to offer, but so far it looks like a pretty basic HR tool with much better alternatives out there. If it's cheaper than the competition, that might be the only argument to go with it.

Incentivized

If you need to communicate urgent or timely messages to a specific group is users or computers, then SnapComms is ideal. It is perhaps not so useful to use it as a training delivery tool, but you can use it to send out newsletters or messages that contain a link to a training source.

Incentivized

• Take shared or private notes tied to each week's 1-1 meeting
• Remind each other of open action items until they are checked off
• Manage the performance review cycle

Incentivized

• Clear and direct messaging
• Groups and targets users
• Small footprint on PCs

Incentivized

• Interface can be cluttered at times
• There isn't a lot of help or knowledge readily available when first using the tool

Incentivized

• Auto update of the client silently
• Better data capture for statistics
• One-time licensing

Incentivized

I never had to contact their support so far. There's no "N/A" option so I'm going with a neutral "5".

Incentivized

Lattice was able to link in with core OKRs whereas from my memory, Small Improvements didn't support this goal setting and tracking framework. While it was good for sentiment and management frameworks, it was unable to connect with the greater company vision as well as Lattice - that was the reason that we moved.

Incentivized

• It helped keep my goals on track, both in documentation and email updates.
• It helped free up my manager's bandwidth to focus on other tasks.

Incentivized

• Positive reduction of phone contacts with Retail estate
• Positive view on target audience
• Positive improvement via the statistics provided by the tool

Incentivized