Zephyr Scale vs. TestComplete

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Zephyr Scale
Score 8.4 out of 10
N/A
TM4j is a test management application for Jira, developed by Jira solutions specialist Adaptavist, acquired and now supported by SmartBear since March 2020.
$4.55
per month per user
TestComplete
Score 7.0 out of 10
N/A
TestComplete is a GUI test automation tool that enables users of all skill levels to test the UI of every desktop, web, and mobile application. TestComplete is best suited for testers, automation engineers, and QA teams in any industry.
$2,256
per license
Pricing
Zephyr ScaleTestComplete
Editions & Modules
No answers on this topic
Node-Locked Base
2,256
per license
Node-Locked Pro
3,950
per license
Float - Base
5,077
per license
Float - Pro
7,901
per license
Offerings
Pricing Offerings
Zephyr ScaleTestComplete
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFree up to 10 users, $4.55/user/month after that. It gets cheaper as you scale.Pay for only the modules needed. TestComplete Pro includes all three modules: desktop, web, and mobile, at a bundled price point, as well as access to the parallel testing engine, TestExecute. TestComplete has additional add-ons, including TestExecute and the Intelligent Quality Add-On.
More Pricing Information
Community Pulse
Zephyr ScaleTestComplete
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Zephyr ScaleTestComplete
Test Management
Comparison of Test Management features of Product A and Product B
Zephyr Scale
7.8
1 Ratings
3% below category average
TestComplete
-
Ratings
Centralized test management8.01 Ratings00 Ratings
Map tests to user stories8.01 Ratings00 Ratings
Test execution reporting8.01 Ratings00 Ratings
Defect management7.01 Ratings00 Ratings
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Zephyr ScaleTestComplete
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User Ratings
Zephyr ScaleTestComplete
Likelihood to Recommend
8.0
(1 ratings)
6.3
(88 ratings)
Likelihood to Renew
-
(0 ratings)
8.1
(6 ratings)
Usability
-
(0 ratings)
7.8
(7 ratings)
Support Rating
-
(0 ratings)
6.6
(7 ratings)
Implementation Rating
-
(0 ratings)
6.7
(4 ratings)
User Testimonials
Zephyr ScaleTestComplete
Likelihood to Recommend
SmartBear
Jira and Confluence are widely implemented in organizations of various industries so incorporating Zephyr Scale is a very seamless method of adding scalable testing management. Testing visibility and end to end traceability is possible and integrates in Jira. Developers and engineers are able to take advantage of the built-in reports and statistics and even automate testing. The value is greatly reduced for organizations that do not already implement Jira and Confluence as the native integrated compatibility is much of the value
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SmartBear
Best suited to smaller unit test or tests broken up, couple of forms at a time Not suited - larger regressions test involving multiple systems. - my main regression involving payments has been unsuccessful for the last 3 years despite all working fine separately and while being watched
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Pros
SmartBear
  • Scalable and compatible with Jira & Confluence
  • Improves testing visibility, data analysis, collaboration with reports & gadgets
  • Easy to retrospectively trace testing with change history
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SmartBear
  • Identifying UI objects and application structure
  • Expandability of tests through scripts and script extensions/plugins
  • low barrier of entry (you can get started quickly, and other's don't need much explanation to contribute on a basic level)
  • Possibility of Jira integration for reporting
  • Relatively few (and usually easy to solve) git conflicts when working simultaneously
  • easy handling of test data, also for iterative tests
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Cons
SmartBear
  • Not as valuable if not already using Jira or Confluence
  • Can be overlooked if the user does not set automation
  • Needs better first time tutorials
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SmartBear
  • TestComplete could stand to have a simplified view for different types of users. For instance, as a manager/architecture guy, I'm not so interested in getting into the code and am more interested in file-based interactions.
  • TestComplete could use more integration with reporting for things like TeamCity to improve test status visibility.
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Likelihood to Renew
SmartBear
No answers on this topic
SmartBear
We have bigger test automation pack using test complete at the same time we also think this is not good performing tool for large number of test automation scripts.
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Usability
SmartBear
No answers on this topic
SmartBear
It is usable when you become accustomed to its quirks. Not using it for two months and then you need to re-learn the quirks for some features (but some quirks are so awful that they will never fade from your memory). So, when using it regularly, it is possible to be quite productive, if no big correction in name mapping is needed.
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Support Rating
SmartBear
No answers on this topic
SmartBear
Some bugs were quickly resolved, but most UX quirks of the tool are just marked "as designed". No follow up for enhancement request.
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Implementation Rating
SmartBear
No answers on this topic
SmartBear
If you develop a mobile application and your testing process goes in cloud, probably you will face a problem - how to implement a stable connection between your mobile devices and testing servers
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Alternatives Considered
SmartBear
Zephyr scale is easier to work with and more seamlessly used because it is natively integrated with Jira and Confluence. TestRail cannot provide the same scalable experience and is rather dated and limited in capability. Developers rather use tools that are compatible with each other, and Zephyr scale offers that
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SmartBear
TestComplete stacks up against them in terms of GUI and seamless performance. It records each and every step and action been performed in the application and produces a detailed report in a well-structured manner. It can connect and access seamlessly among various databases directly to speed up the testing process.
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Return on Investment
SmartBear
  • Dozens of added testing capability via integrated gadgets
  • Reduced testing and tracking time
  • Faster and clearer testing operations awareness
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SmartBear
  • Saves hundreds of man-hours with either QA testing or data entry
  • With the small cost of the product, it has saved the company money with both employee costs as well as the cost of mistakes made by human error or software bugs
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ScreenShots