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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Zephyr Scale

    Score9.5 out of 10
    N/ATM4j is a test management application for Jira, developed by Jira solutions specialist Adaptavist, acquired and now supported by SmartBear since March 2020.

    $4.55

    per month per user

    TestComplete

    Score8 out of 10
    N/ATestComplete is a GUI test automation tool that enables users of all skill levels to test the UI of every desktop, web, and mobile application. TestComplete is best suited for testers, automation engineers, and QA teams in any industry.

    $2,256

    per license

    Pricing
    Zephyr ScaleTestComplete
    Editions & Modules
    No answers on this topic
    Node-Locked Base
    2,256
    per license
    Node-Locked Pro
    3,950
    per license
    Float - Base
    5,077
    per license
    Float - Pro
    7,901
    per license
    Offerings
    Pricing Offerings
    Zephyr ScaleTestComplete
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFree up to 10 users, $4.55/user/month after that. It gets cheaper as you scale.Pay for only the modules needed. TestComplete Pro includes all three modules: desktop, web, and mobile, at a bundled price point, as well as access to the parallel testing engine, TestExecute. TestComplete has additional add-ons, including TestExecute and the Intelligent Quality Add-On.
    More Pricing Information
    Community Pulse
    Zephyr ScaleTestComplete
    Considered Both Products
    SmartBear
    No answer on this topic
    SmartBear
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    93%
    Would buy again
    25 Answers
    Delivers good value for the price
    No answers on this topic
    88%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    25 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    85%
    Lived up to sales and marketing promises
    22 Answers
    Implementation went as expected
    No answers on this topic
    85%
    Implementation went as expected
    22 Answers
    Features
    Zephyr ScaleTestComplete
    Test Management
    Comparison of Test Management features of Zephyr Scale and TestComplete
    Feature
    Zephyr Scale
    7.8
    1 Ratings
    4% below category average
    TestComplete
    -
    Ratings
    Centralized test management8.01 Ratings00 Ratings
    Map tests to user stories8.01 Ratings00 Ratings
    Test execution reporting8.01 Ratings00 Ratings
    Defect management7.01 Ratings00 Ratings
    Best Alternatives
    Zephyr ScaleTestComplete
    Small Businesses
    No answers on this topic
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    Medium-sized Companies
    No answers on this topic
    OpenText UFT One
    Score8 out of 10
    Enterprises
    No answers on this topic
    SoapUI Open Source
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Zephyr ScaleTestComplete
    Likelihood to Recommend
    8.0
    (1 ratings)
    7.0
    (88 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.1
    (6 ratings)
    Usability
    -
    (0 ratings)
    7.8
    (7 ratings)
    Support Rating
    -
    (0 ratings)
    6.6
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.7
    (4 ratings)
    User Testimonials
    Zephyr ScaleTestComplete
    Likelihood to Recommend
    SmartBear
    Jira and Confluence are widely implemented in organizations of various industries so incorporating Zephyr Scale is a very seamless method of adding scalable testing management. Testing visibility and end to end traceability is possible and integrates in Jira. Developers and engineers are able to take advantage of the built-in reports and statistics and even automate testing. The value is greatly reduced for organizations that do not already implement Jira and Confluence as the native integrated compatibility is much of the value
    Incentivized
    Read full review
    SmartBear
    Best suited to smaller unit test or tests broken up, couple of forms at a time Not suited - larger regressions test involving multiple systems. - my main regression involving payments has been unsuccessful for the last 3 years despite all working fine separately and while being watched
    Read full review
    Pros
    SmartBear
    • Scalable and compatible with Jira & Confluence
    • Improves testing visibility, data analysis, collaboration with reports & gadgets
    • Easy to retrospectively trace testing with change history
    Incentivized
    Read full review
    SmartBear
    • Identifying UI objects and application structure
    • Expandability of tests through scripts and script extensions/plugins
    • low barrier of entry (you can get started quickly, and other's don't need much explanation to contribute on a basic level)
    • Possibility of Jira integration for reporting
    • Relatively few (and usually easy to solve) git conflicts when working simultaneously
    • easy handling of test data, also for iterative tests
    Incentivized
    Read full review
    Cons
    SmartBear
    • Not as valuable if not already using Jira or Confluence
    • Can be overlooked if the user does not set automation
    • Needs better first time tutorials
    Incentivized
    Read full review
    SmartBear
    • TestComplete could stand to have a simplified view for different types of users. For instance, as a manager/architecture guy, I'm not so interested in getting into the code and am more interested in file-based interactions.
    • TestComplete could use more integration with reporting for things like TeamCity to improve test status visibility.
    Incentivized
    Read full review
    Likelihood to Renew
    SmartBear
    No answers on this topic
    SmartBear
    We have bigger test automation pack using test complete at the same time we also think this is not good performing tool for large number of test automation scripts.
    Incentivized
    Read full review
    Usability
    SmartBear
    No answers on this topic
    SmartBear
    It is usable when you become accustomed to its quirks. Not using it for two months and then you need to re-learn the quirks for some features (but some quirks are so awful that they will never fade from your memory). So, when using it regularly, it is possible to be quite productive, if no big correction in name mapping is needed.
    Incentivized
    Read full review
    Support Rating
    SmartBear
    No answers on this topic
    SmartBear
    Some bugs were quickly resolved, but most UX quirks of the tool are just marked "as designed". No follow up for enhancement request.
    Incentivized
    Read full review
    Implementation Rating
    SmartBear
    No answers on this topic
    SmartBear
    If you develop a mobile application and your testing process goes in cloud, probably you will face a problem - how to implement a stable connection between your mobile devices and testing servers
    Incentivized
    Read full review
    Alternatives Considered
    SmartBear
    Zephyr scale is easier to work with and more seamlessly used because it is natively integrated with Jira and Confluence. TestRail cannot provide the same scalable experience and is rather dated and limited in capability. Developers rather use tools that are compatible with each other, and Zephyr scale offers that
    Incentivized
    Read full review
    SmartBear
    TestComplete stacks up against them in terms of GUI and seamless performance. It records each and every step and action been performed in the application and produces a detailed report in a well-structured manner. It can connect and access seamlessly among various databases directly to speed up the testing process.
    Incentivized
    Read full review
    Return on Investment
    SmartBear
    • Dozens of added testing capability via integrated gadgets
    • Reduced testing and tracking time
    • Faster and clearer testing operations awareness
    Incentivized
    Read full review
    SmartBear
    • Saves hundreds of man-hours with either QA testing or data entry
    • With the small cost of the product, it has saved the company money with both employee costs as well as the cost of mistakes made by human error or software bugs
    Incentivized
    Read full review
    ScreenShots