SmartCustomer vs. Stamped

SmartCustomer

Stamped

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
SmartCustomer	Score 7.7 out of 10	N/A	Founded in 2006 as Sitejabber, SmartCustomer is a reviews platform that helps businesses elevate their online reputation and visibility. Brands can use SmartCustomer to source feedback and surface reviews across various channels, resulting in expanded reach and business growth, with connections based on trust and confidence. SmartCustomer states that their review platform is both funded by the US government’s National Science Foundation and an official Google review partner.	N/A
Stamped	Score 7.2 out of 10	N/A	Stamped is a consumer rating and review collection application supporting small businesses and enterprises with consumer correspondence and review forms, incentives for reviews, social sharing, reviews with photos, profanity filter, and other more advanced features. Stamped is free to individuals seeking basic features (e.g. review email scheduling, bulk send, etc.) and available with more advanced features (e.g. Net Promoter Score, Instagram shoppable gallery, etc) on their paid plans.	$23 per month

Pricing

SmartCustomer

Stamped

Editions & Modules

No answers on this topic

Reviews - Basic: $23
per month
Reviews - Premium: $59
per month
Loyalty - Premium: $59
per month
Reviews - Business: $149
per month
Loyalty - Business: $179
per month
Reviews + Loyalty - Business: $279
per month
Reviews - Professional: $299
per month
Loyalty - Professional: $479
per month
Reviews + Loyalty - Professional: $659
per month
Reviews - Enterprise: Custom
Loyalty - Enterprise: Custom
Reviews + Loyalty - Enterprise: Custom

Offerings

Pricing Offerings
SmartCustomer	Stamped
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

20% discount for annual pricing.

More Pricing Information

Community Pulse
	SmartCustomer	Stamped

Best Alternatives
	SmartCustomer	Stamped
Small Businesses	Growave Score 9.7 out of 10	Growave Score 9.7 out of 10
Medium-sized Companies	Bazaarvoice Score 8.5 out of 10	Bazaarvoice Score 8.5 out of 10
Enterprises	Bazaarvoice Score 8.5 out of 10	Bazaarvoice Score 8.5 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	SmartCustomer	Stamped
Likelihood to Recommend	9.2 (4 ratings)	10.0 (3 ratings)
Support Rating	- (0 ratings)	9.1 (2 ratings)

User Testimonials
	SmartCustomer	Stamped
Likelihood to Recommend	SmartCustomer Sitejabber makes it easy to create social media posts, ads, and banners right from the dashboard, as well as add reviews to drive engagement, CTR, and produce more leads and sales. It allows us to grow and improve our SEO while increasing visibility on the internet thanks to our SEO-optimized business profile page that features our reviews. We may improve the visibility of our organic search results. Incentivized Yuven Takur Head of human resources. Read full review	Stamped.io If you want to generate valuable content that you can use on your website that provides a positive image of your business, Stamped.io can do it. We had absolutely no buyer feedback prior to Stamped.io. We have seen in actual customer reviews that the Stamped.io reviews are being read by customers and they consider them valuable. Incentivized Verified User Anonymous Read full review
Pros	SmartCustomer Gives reviews. Answers questions. Gives you details of the website. Incentivized Rithvik Podduturi Founder Read full review	Stamped.io Ease of use. Integration with the BigCommerce feedback and review system. A full-featured product suite that will meet the needs of most small to medium-sized eCommerce shops. Incentivized KB Kevin Bartholomew Owner Read full review
Cons	SmartCustomer It has slow customer services. Too many ads on reviews pages. Anyone can write reviews, unverified users trying to make their company look really good by hiding real reviews. Incentivized Zain Ali Director Of Commercial Sales Read full review	Stamped.io We haven't generated a whole lot of data as of right now, even being in business for two years, so a pain point for me is the analytics and trying to identify improvements. This is not really a deficiency of the software, just a lack of data. Incentivized Verified User Anonymous Read full review
Support Rating	SmartCustomer No answers on this topic	Stamped.io Support is flat out awesome, super responsive and have always addressed my questions quickly and thoroughly. Incentivized KB Kevin Bartholomew Owner Read full review
Alternatives Considered	SmartCustomer Sitejabber is a great tool for collecting genuine customer feedback to promote organizational growth while giving buyers and customers the confidence to explore before making a purchase. Incentivized Yuven Takur Head of human resources. Read full review	Stamped.io The only other service we used that's similar to Stamped.io is Feedback Five. That service is only similar in that it facilitates soliciting feedback. We use it for our marketplace business, not our website. I can say that Stamped.io is much more robust and valuable. The interface is more user-friendly, the campaigns are easy to set up, and working with customers directly in the UI is super simple. Incentivized Verified User Anonymous Read full review
Return on Investment	SmartCustomer Saves us from spending money on scam websites. Helps us making a buy decision based on the reviews. Incentivized Rithvik Podduturi Founder Read full review	Stamped.io Positive increase of over 80% in feedback responses. Trust is everything in our business and user reviews have contributed to a conversion increase of over 50%. Incentivized KB Kevin Bartholomew Owner Read full review
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