TrustRadius

SmartIQ vs. TINYpulse

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SmartIQ
Score 10.0 out of 10
N/A
SmartIQ (formerly Intelledox) is a digital experience and transaction management application providing digitization of forms and customer workflow automation to support faster customer onboarding and servicing. Intelledox was acquired by Smart Communications in July of 2019.N/A
TINYpulse
Score 10.0 out of 10
N/A
TINYpulse is an employee surveying and feedback tool. It includes employee recognition, coaching, and performance tracking functionality.
$5
per month
Pricing
SmartIQTINYpulse
Editions & Modules
No answers on this topic
Engage
$5
per month
Plan Upgrades
Contact sales team
Offerings
Pricing Offerings
SmartIQTINYpulse
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details——
More Pricing Information
Community Pulse
SmartIQTINYpulse
Considered Both Products
SmartIQ
Verified User
Anonymous
Chose SmartIQ
LinkedIn Jobs, LinkedIn Sales Navigator, HubSpot CRM and MySalesDialerPro
TINYpulse
Chose TINYpulse
TINYpulse provided the most-competitive pricing of all vendors considered, with the greatest flexibility of use with desktop, mobile app, and operating system. While customer support proposed by others appeared to be closer to "live" or real-time, with closer to the 24/7 kind …
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User Ratings
SmartIQTINYpulse
Likelihood to Recommend
9.5
(0 ratings)
6.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(0 ratings)
Usability
-
(0 ratings)
10.0
(0 ratings)
Availability
-
(0 ratings)
10.0
(0 ratings)
Performance
-
(0 ratings)
10.0
(0 ratings)
Support Rating
-
(0 ratings)
8.0
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(0 ratings)
Product Scalability
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
SmartIQTINYpulse
Likelihood to Recommend
Using the Intelledox Infiniti product has improved the overall process by reducing confusion for applicants while also improving the data quality sent to [the] internal system.
Isha Sinha | TrustRadius Reviewer
Isha Sinha
Cloud Ops Engineer
Read full review
Well-suited for companies looking to get better feedback from employees. It's probably perfect for my organization (around 80 employees) because our COO can respond directly to our concerns. It might be less effective for larger organizations, but I can't speak much to that.
Tanner Walters | TrustRadius Reviewer
Tanner Walters
Senior Copywriter
Read full review
Pros
  • Easily upload supporting documents
  • easy to navigate
Verified User
Anonymous
Read full review
  • Helps increase team camaraderie and rapport by celebrating wins and showing appreciation.
  • Helps monitor any team issues by asking (anonymous) questions about company and team dynamics.
  • Team members are able to safely provide feedback and make suggestions without concerns of awkwardness or friction.
JR
Jessica Rich
Project manager
Read full review
Cons
  • Make signatures more realistic
Verified User
Anonymous
Read full review
  • Originally, requests for feedback ("360s") were not customizable, and employees didn't feel the pre-written questions were particularly helpful. TINYpulse has since changed this format so we can either use default questions or create our own.
MJ
Michael Jacobson
Manager E-Services
Read full review
Usability
No answers on this topic
Self explanatory and easy to use. Email notifications help to remind users what they have to do. Very simple and straightforward user interface.
Verified User
Anonymous
Read full review
Reliability and Availability
No answers on this topic
I have never experienced an outage or technical problem with TinyPluse.
Verified User
Anonymous
Read full review
Performance
No answers on this topic
Site always loads properly and running efficiently
Verified User
Anonymous
Read full review
Support Rating
No answers on this topic
I have not interacted with the support team.
Verified User
Anonymous
Read full review
Alternatives Considered
Verified User
Anonymous
Read full review
TINYpulse provided the most-competitive pricing of all vendors considered, with the greatest flexibility of use with desktop, mobile app, and operating system. While customer support proposed by others appeared to be closer to "live" or real-time, with closer to the 24/7 kind of environment in which we live/work in today, budget was a driving factor for us.
Brad Holliday, PHR, SHRM-CP, CBM, MBA | TrustRadius Reviewer
Read full review
Scalability
No answers on this topic
Easy to deploy, create and add accounts.
Verified User
Anonymous
Read full review
Return on Investment
  • streamlined the loan process
  • able to complete documents remotely during a pandemic
Verified User
Anonymous
Read full review
  • We have been able to implement a number of suggestions that our employees have posted on TINYpulse, things that our management may not have thought of but made a positive difference.
  • We are able to identify pain points before they become a systemic problem, and can act to correct our shortcomings or adjust procedures to remedy the situation.
  • Sending Cheers to employees is a real morale booster for everyone.
Dave Becker | TrustRadius Reviewer
Dave Becker
Content Manager
Read full review
ScreenShots