What users are saying about
10 Ratings
10 Ratings
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Score 9.1 out of 101

Likelihood to Recommend

TINYpulse

Well-suited for companies looking to get better feedback from employees. It's probably perfect for my organization (around 80 employees) because our COO can respond directly to our concerns. It might be less effective for larger organizations, but I can't speak much to that.
Tanner Walters profile photo

Feature Rating Comparison

Survey Format & Appearance

TINYpulse
8.0
Survey templates
TINYpulse
9.7
Themes
TINYpulse
7.0
Custom logo/branding
TINYpulse
7.2

Survey Content

TINYpulse
8.7
Changes to live survey
TINYpulse
9.4
Question design help
TINYpulse
8.1
Multiple question types
TINYpulse
8.6

Survey Logic

TINYpulse
7.5
Survey logic flexibility
TINYpulse
7.5

Survey Reporting & Analytics

TINYpulse
7.7
Response tracking
TINYpulse
9.2
Data export
TINYpulse
7.3
Standard reports
TINYpulse
7.8
Custom reports
TINYpulse
5.9
Analytics
TINYpulse
8.1

Survey Administration & Security

TINYpulse
8.7
Access controls
TINYpulse
8.6
Compliance
TINYpulse
8.9

Survey Distribution

TINYpulse
8.3
Respondent restrictions
TINYpulse
8.3

Pros

TINYpulse

  • TINYpulse provides a nice, prepackaged survey platform with a library of suggested questions to use and hard-coded timelines and processes... so it is truly a "plug and play" tool.
  • The platform produces some graphics and other methodology for assisting HR in delivering survey results to the rest of the executive team and/or to share with employees.
  • TINYpulse does a DYNAMIC job in selling the message that the employee's responses are anonymous. Not sure if it is a generational issue or the result of younger generations watching a parent go thru a RIF or other job elimination, but the notion of radically-candid feedback is not one which I've found to be present with many Millennials (here or in past organizations), so this is a big selling point for TINYpulse.
  • The TINYpulse platform offers a "Cheers for Peers" program, allowing the company to promote another form of peer-to-peer recognition which can even be linked to Slack (or nearly any business-based instant messaging system) to create a constant feed for all to see those receiving recognition for going above-and-beyond.
Brad Holliday, PHR, SHRM-CP, CBM, MBA profile photo

Cons

TINYpulse

  • Reporting in TINYpulse is quite limited. While we recognize - and support - the concept of anonymous feedback, it can be abused, and sadly, we have experienced this with a small group of employees who know they can hide behind this "wall of anonymity" and take aim at a manager they don't care for because the manager holds them accountable for their performance or behaviors. As with most such platforms, if the N is <5, the group can't be tracked at all; if the N is >5, it does allow us to track to a job family and even a location code, but still lacking enough detail to take action when there is reasonable cause to believe the tool is being misused.
  • Reporting of employee comments and suggestions cannot be produced in the middle of a "cycle". And since these cycles always run from precisely one survey question to the next, this means HR must wait until the prior survey has completely closed before any reports can be extracted. This inefficiency can't be explained by anyone at TINYpulse beyond "that is how we set it up", which is not a great response. If I or anyone else on the C-team sees something of concern within the first few days of a particular survey question's release, we want to be able to dig in and try to assess where the greatest "bleeding" may be coming from so that we can take action... but this is not allowed by the system.
  • Some of the suggested questions from the TINYpulse question library are simply silly (which results in employees questioning just how seriously we take the use of the program). As one recent example, the scheduled question was to the effect of "You just opened a fortune cookie about your company. What does it say?" With no context at all around such a question, most of the responses/comments we received were along the lines of "are you kidding me?" !! (and I'd have to agree; not certain what business context such a question can address) We attempted to explain it away by suggesting it was a creative way for the company to ask the employee to consider how they would want the company to be perceived by those outside and inside the organization in the future... but the response wasn't well-received. Most still felt it was just silly.
Brad Holliday, PHR, SHRM-CP, CBM, MBA profile photo

Usability

TINYpulse

TINYpulse 10.0
Based on 1 answer
Very intuitive and simple, it didn't require any external training for me to use
Tanner Walters profile photo

Alternatives Considered

TINYpulse

TINYpulse provided the most-competitive pricing of all vendors considered, with the greatest flexibility of use with desktop, mobile app, and operating system. While customer support proposed by others appeared to be closer to "live" or real-time, with closer to the 24/7 kind of environment in which we live/work in today, budget was a driving factor for us.
Brad Holliday, PHR, SHRM-CP, CBM, MBA profile photo

Return on Investment

TINYpulse

  • The use of TINYpulse has allowed us to uncover a number of employee interests related to our benefit plans which was used in our 2018 benefit plan offerings.
  • TINYpulse has been instrumental in helping the executive team identify a number of policy/process issues which needed to be addressed or updated to better meet both employee and operational needs.
  • TINYpulse comments have been helpful in identifying a couple of managers exhibiting unacceptable behaviors, yet were flying just enough below the radar that no one at the executive of Sr. management level were aware of these behaviors. We were able to initiate investigations based on allegations or concerns raised by survey comments submitted and deal appropriately with each.
Brad Holliday, PHR, SHRM-CP, CBM, MBA profile photo

Pricing Details

TINYpulse

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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