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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OnShift

    Score5.7 out of 10
    N/AOnShift delivers cloud-based human capital management software and proactive services to solve everyday workforce challenges in healthcare. Offered through a suite of products for hiring, scheduling and employee engagement, the vendor aims to drive quality care by empowering providers to staff consistently and efficiently.N/A

    SmartLinx Solutions

    Score9 out of 10
    N/ASmartLinx Solutions offers a workforce management suite that includes applicant tracking, staff schedule optimization, time and attendance, human resources, payroll, employee self-service, business analytics, licensing and training management, ACA compliance management, mobility, and time clocks, offered with direct access for management and their teams. According to the vendor, 3,400 workplaces use SmartLinx to manage, monitor and optimize their people, resources and costs.N/A
    Pricing
    OnShiftSmartLinx Solutions
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OnShiftSmartLinx Solutions
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details
    More Pricing Information
    Community Pulse
    OnShiftSmartLinx Solutions
    Considered Both Products
    OnShift
    Chose OnShift
    SmartLinx has payroll platform which integrates nicely with scheduling platform, reducing redundant pay code entry. Analytics ties in both payroll and scheduling. However, SmartLinx is not as user-friendly or intuitive as OnShift; PBJ platform not as good as OnShift, …
    Incentivized
    SmartLinx Solutions LLC.
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    OnShiftSmartLinx Solutions
    Small Businesses
    No answers on this topic
    Deputy
    Score8.6 out of 10
    Medium-sized Companies
    No answers on this topic
    Harri
    Score6 out of 10
    Enterprises
    No answers on this topic
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OnShiftSmartLinx Solutions
    Likelihood to Recommend
    8.9
    (5 ratings)
    10.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    OnShiftSmartLinx Solutions
    Likelihood to Recommend
    OnShift
    OnShift is power full one to provide and calculate and analyze the data of the head account of the organization easily and fast and payroll and also absenteeism and adherence and attendance for the agents and anyone else in the organization and major the average performance of the agents as they doing and talking and ending time in chat as the AHT easily and communication method also.
    Incentivized
    Read full review
    SmartLinx Solutions LLC.
    For an organization like ours, with staff at many different locations, it is extremely helpful. It also creates standardized workflows in all locations. Because the program is widely adopted, it is very helpful in that the training programs we have developed can be deployed at new locations. It is also helpful for different departments.
    Incentivized
    Read full review
    Pros
    OnShift
    • Scheduling - ease of creating, managing, modifying schedules.
    • PBJ (Payroll-Based Journal) - easy to enter numbers, download CVS file and upload to CMS.
    • Communicate to employees regarding open shifts, share open shifts with staff.
    • Send mass texts to employees as needed.
    Incentivized
    Read full review
    SmartLinx Solutions LLC.
    • Remote time management
    • Accuracy of reporting
    • Ability to use over the web/smartphone
    Incentivized
    Read full review
    Cons
    OnShift
    • Problems with app permission
    • Could be more robust
    Read full review
    SmartLinx Solutions LLC.
    • Dependent on security/firewalls
    • Requires training
    • Requires manual review at month end
    Incentivized
    Read full review
    Support Rating
    OnShift
    OnShift account managers consistently respond to emails in less than one business day and are able to address issues very quickly when they occur. Very responsive. This is critical considering integration with the payroll system (ADP).
    Incentivized
    Read full review
    SmartLinx Solutions LLC.
    No answers on this topic
    Alternatives Considered
    OnShift
    Overall the UI on OnShift its a great advantage as it will make everything more easier, since basic information to specific details on orders or events. While its only visual the design has a sooting effect as is not annoying while not being so simple, it can help to make feel the users that they are using modern tools for the job.
    Incentivized
    Read full review
    SmartLinx Solutions LLC.
    UKG is a beast. I feel like it is meant for organizations with 1000 employees or more instead of a few hundred. SmartLinx Solutions is a bit more down-to-earth.
    Incentivized
    Read full review
    Return on Investment
    OnShift
    • Major the performance of the agents.
    • Easily communicating with employees regarding open shifts
    • Calculating the payroll of every one of the organization
    Incentivized
    Read full review
    SmartLinx Solutions LLC.
    • Accuracy of reporting
    • Accuracy of invoicing
    • No worries on billable hours being missed
    Incentivized
    Read full review
    ScreenShots