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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SmartVault

    Score7.1 out of 10
    N/ASmartVault is a file syncing and sharing option from the Houston based company of the same name.

    $16

    per user/per month

    Tungsten Capture

    Score9.5 out of 10
    N/ATungsten Capture (formerly Kofax Capture) is a suite of multichannel document capture applications.

    $3,500

    per year

    Pricing
    SmartVaultTungsten Capture
    Editions & Modules
    Starter
    $16
    per user/per month
    Professional
    $20
    per user/per month
    Accounting Pro
    $40
    per user/per month
    Enterprise
    Contact sales team
    Kofax Capture
    $3,500
    per year
    Offerings
    Pricing Offerings
    SmartVaultTungsten Capture
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    SmartVaultTungsten Capture
    File Sharing & Management
    Comparison of File Sharing & Management features of SmartVault and Tungsten Capture
    Feature
    SmartVault
    8.3
    2 Ratings
    1% below category average
    Tungsten Capture
    -
    Ratings
    Document collaboration10.01 Ratings00 Ratings
    Access control5.02 Ratings00 Ratings
    File search10.01 Ratings00 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of SmartVault and Tungsten Capture
    Feature
    SmartVault
    7.0
    2 Ratings
    21% below category average
    Tungsten Capture
    -
    Ratings
    User and role management9.01 Ratings00 Ratings
    File organization5.02 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of SmartVault and Tungsten Capture
    Feature
    SmartVault
    5.0
    2 Ratings
    54% below category average
    Tungsten Capture
    -
    Ratings
    Performance5.02 Ratings00 Ratings
    Reliability5.02 Ratings00 Ratings
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    User Ratings
    SmartVaultTungsten Capture
    Likelihood to Recommend
    1.0
    (2 ratings)
    9.2
    (9 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    2.0
    (1 ratings)
    5.0
    (1 ratings)
    User Testimonials
    SmartVaultTungsten Capture
    Likelihood to Recommend
    SmartVault Corporation
    SmartVault sends out a cover letter with the tax returns that includes a link for them to download their tax returns, avoiding the insecurity of an email attachment. It does not include a statement retrieval feature but does work very nicely with a third-party app called FileThis. The majority of the users in the office have not been able to install the Outlook plug-in due to "a certificate error." In five years, SmartVault has not addressed this issue.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    Kofax [Capture] meets our needs and for the most part is easy to use and setup. Configuration could be a little bit easier. The scripting language is a double edge sword if you will. It gives you nearly unlimited possibilities to script what you need, but the downside is you have to script it. Does a good job at batching and scanning documents. The tool integrates well into our workflow which makes our business partners happy and in turn provides for happy customers.
    Incentivized
    Read full review
    Pros
    SmartVault Corporation
    • Easy navigation
    • Email notifications
    • Document previews
    Read full review
    Tungsten Automation formerly Kofax
    • The VRS application included with Kofax Capture is the best image pre-processing platform available on the market today. It can handle a wide array of common document problems such as skew, flipping, wrinkles, lines, and dots.
    • The platform is incredibly scriptable and can be customized to handle all sorts of unusual document contents to allow information to be extracted that many other platforms just struggle on. Table extraction, line item matching, and smart extraction are all strong points with this platform.
    • Through the use of SBL and .NET the platform can be expanded and scaled quite easily to allow for the software to be integrated into existing business processes and platforms with ease.
    Incentivized
    Read full review
    Cons
    SmartVault Corporation
    • They have cut back on support as have many SaaS companies recently.
    • The documentation can sometimes be a little difficult to follow.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    • We struggled with configuring Kofax with AP Automation. We used to receive vouchers in different formats by different companies, by different departments. The people from different departments used to scan those vouchers through regular scanners to a central location, which ended up as image pdfs. We fed these image pdfs through Kofax Capture for character recognition, which was painful as the accuracy of recognition was 50 to 60%.
    • Having a connectors with a workflow tool would be helpful where people can validate and approve the output.
    • More samples and documentation related to use of API in .NET applications would be a good improvement, that would help users to adapt the product easily into their organization.
    Incentivized
    Read full review
    Likelihood to Renew
    SmartVault Corporation
    No answers on this topic
    Tungsten Automation formerly Kofax
    Cost of Kofax is high, however the cost to benefit scenarios always pay off.
    Incentivized
    Read full review
    Usability
    SmartVault Corporation
    No answers on this topic
    Tungsten Automation formerly Kofax
    It's good.
    Incentivized
    Read full review
    Support Rating
    SmartVault Corporation
    Reaching someone is more difficult than it should be. Also, they don't take possession of known issues always suggesting it is a local PC issue in initial conversations. That, of course, can be frustrating for the end-user.
    Incentivized
    Read full review
    Tungsten Automation formerly Kofax
    Haven't really used their support yet
    Incentivized
    Read full review
    Alternatives Considered
    SmartVault Corporation
    Sales team was responsive, price was good, functionality was acceptable
    Read full review
    Tungsten Automation formerly Kofax
    Kofax Capture is much costlier with compared to other competitive applications but is also provides many more features than other applications.
    Incentivized
    Read full review
    Return on Investment
    SmartVault Corporation
    • has made sharing documents with large numbers of clients easier
    • has forced us into using their service, or spending time to find a better alternative, in my experience.
    • Speaking personally the product has cost us several thousand dollars over predicted budget costs for a 3-year projection
    Read full review
    Tungsten Automation formerly Kofax
    • We were able to decrease personnel expenditures as there was not a need for individuals to index documents prior to incorporating them into the record.
    Incentivized
    Read full review
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