TrustRadius

Bird vs. SMSAPI

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bird
Score 8.5 out of 10
N/A
Bird CRM, replacing the former MessageBird, is a CRM for Marketing, Sales, and Payments, powering messages to customers across Email, SMS, and WhatsApp.
$45
per month 3000 monthly contacts
SMSAPI
Score 9.1 out of 10
N/A
SMSAPI is a bulk SMS messaging service available via the Customer Portal, mobile app or by integrating SMS API, enabling integration with one's own IT systems, including e-commerce and CRM. The vendor states SMSAPI service is used by 7000 customers, both the largest global concerns, local businesses as well as public institutions and offices. The platform enables running personalized advertising and promotional SMS campaigns and supports customer service activities…N/A
Pricing
BirdSMSAPI
Editions & Modules
API Pricing - WhatsApp
$0.01
per message
API Pricing - Voice
$0.01
per minute
API Pricing - SMS
$0.01
per message
API Pricing - Numbers
$1
per month
Pro
$50
per month
Pro Plus
$150
per month
Start Up
Free
Custom Plan
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
BirdSMSAPI
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
BirdSMSAPI
Best Alternatives
BirdSMSAPI
Small Businesses
Telegram
Telegram
Score 8.9 out of 10
OneSignal
OneSignal
Score 8.0 out of 10
Medium-sized Companies
Telegram
Telegram
Score 8.9 out of 10
LocaliQ
LocaliQ
Score 8.7 out of 10
Enterprises
Telegram
Telegram
Score 8.9 out of 10
Airship
Airship
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BirdSMSAPI
Likelihood to Recommend
5.3
(3 ratings)
9.0
(1 ratings)
User Testimonials
BirdSMSAPI
Likelihood to Recommend
Bird (formerly MessageBird)
MessageBird seems to me a very useful tool for the times we are living [in] and the paradigm shift in corporate communications in all industries. It is very good at exchanging information and plain text. It works with some difficulty for sending images and other functionalities that the real WhatsApp application has, but the client on the other side does not know about this and sometimes sends information such as location that it is not possible to obtain.
PR
Pablo Ritchie
Product Manager
Read full review
LINK Mobility Poland Sp. z o.o.
We use SMSAPI in our client's projects. Mainly it is useful for sending urgent notifications ex. Action required from the user. Moreover, its use as remarketing channel for registered users that not decided to purchase or as promotional offers with additional items on sale or discounts.
JM
Jedrzej Marciniak
CTO (Chief Technical Officer)
Read full review
Pros
Bird (formerly MessageBird)
  • Call reminders and follow up incl reviews
  • Easy for the client to access the call without needing to download software
  • Customizable branding
Verified User
Anonymous
Read full review
LINK Mobility Poland Sp. z o.o.
  • Easy integration with API.
  • Two main methods of showing sender in inbox.
  • Sending SMS from application.
JM
Jedrzej Marciniak
CTO (Chief Technical Officer)
Read full review
Cons
Bird (formerly MessageBird)
  • SMS authentication is pricey (like other players)
  • Lack dedicated SMS phone numbers for Brazil
Verified User
Anonymous
Read full review
LINK Mobility Poland Sp. z o.o.
  • Everything is ok.
JM
Jedrzej Marciniak
CTO (Chief Technical Officer)
Read full review
Alternatives Considered
Bird (formerly MessageBird)
Regarding WhatsApp Business, it is a very useful tool because templates can be programmed for the entire organization and clients can also be referred to other users in order to decongest an agent who can become quite busy. Otherwise there would be no way to serve you through two agents and you could have a bad end user or customer experience.
PR
Pablo Ritchie
Product Manager
Read full review
LINK Mobility Poland Sp. z o.o.
We use SMSAPI because we have recommendations from trusted sources about this solution. As for now, everything is great. It works as supposed and fulfills all requirements.
JM
Jedrzej Marciniak
CTO (Chief Technical Officer)
Read full review
Return on Investment
Bird (formerly MessageBird)
  • Easy video calling for scheduled appointments has meant customer retention as they don't need specific software etc to have a call.
  • Negative impact whilst our internet has been slow as I've been unable to use the product well as dial in to the call using a phone option.
  • Emails reminders has meant more clients turning up for the calls leading to retained income and happier customers.
Verified User
Anonymous
Read full review
LINK Mobility Poland Sp. z o.o.
  • Boost CTR & sales.
  • Helps with abandoned baskets.
  • Improves UX and engagement.
JM
Jedrzej Marciniak
CTO (Chief Technical Officer)
Read full review
ScreenShots

SMSAPI Screenshots

Screenshot of SMSAPI Customer Portal