Likelihood to Recommend SOCi is a fantastic tool for a franchise business because it provides the ability to post in bulk while also posting localized content. So, you can share the same basic content across all of your locations, but SOCi's tagging system inserts a location's phone number or website for each individual location. This helps create a localized feel and personalized touch -- but you only schedule one post, making it easy and efficient to localize content in mass posting. This principle applies to paid ads as well. Because of these features, SOCi may not be the best platform for companies with just one location
Read full review What I have found to be the most critical for my business as a customer of Thryv is the ability to provide an invoice and accept payment with direct linking to my bank account. This has had a dramatic positive impact on my cash flow.
Read full review Pros Firstly, as a user of Brandify, I am really fond of their after-sales support services because as a user these services matter a lot. Brandify has made the work so much easier as it avoids spending time looking for better options. It is very helpful platform for the growth of a company. Its analysis helps us in foreseeing situations that can be either good or bad and ensure that we think of a possible solution. Read full review Customer service is FANTASTIC! Put regularly used and needed tasks under one umbrella. Makes it easy to schedule and post to Social Media Read full review Cons Their analytics are sub-par to other tools that I use. Their website can be a little clunky until you learn to navigate it. It takes a long time to be fully on-boarded and running on the platform with all information syncing together. Read full review Offer an automated rewards program for my customer based on their spending and their referrals. Since I use Shopify and they host me it would be nice to get a financial break for not using that part of the package. Maybe providing apps. Read full review Usability There are some aspects of the scheduling of posts that could be more user friendly for the less tech-savvy users.
Read full review It is very easy to use and the features are great for the ones we utilize. If you have any issues at all, customer service or our sales rep is great to work with and fixes what issues I have. They are always willing to help out and to follow up to make sure you don't have any more issues.
Read full review Support Rating We have not had to contact support so there is nothing to say in response to this question. We are sure that if we needed to contact them we would be able to get any issues resolved quickly
Read full review Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.
Read full review Alternatives Considered Soci is a lot better. It’s more user friendly and it makes better for one platform to have all my accounts on
Read full review Let's say use this software because it gives a lot of benefits to the company and we no other software use do not.
Read full review Return on Investment Brandify allows us to analyze the reputation of the business and how happy our customers are with us. It is a affordable local marketing software. It has reliable and efficient support. Read full review Increased Social Media Presence has kept us in touch with clients I believe our overall package has resulted in increased web traffic. More clients are finding us through social media and web searches than any other year before. Read full review ScreenShots