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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Soffront CRM

    Score7 out of 10
    Enterprise companies (1,001+ employees)
    Soffront offers Soffront CRM Software for Sales, Marketing and Service, which the vendor says is a comprehensive, yet user-friendly platform. All submitted, assigned and resolved cases are tracked within a customizable dashboard. Customer support ticket submissions are automatically routed to the most knowledgeable reps, ensuring the best support. Service Level Agreement (or SLA) Alerts make sure support never falls below committed levels of service. According to the vendor, the product…

    $20

    per month

    CRM in Cloud by TeamSystem

    Score9.3 out of 10
    N/ACRM in Cloud is TeamSystem's CRM software designed to ensure the effective management of customers and a sales network. The Cloud CRM software is presetned as ideal for small and medium-sized businesses that want an agile and fast CRM capable of managing every stage of the sales cycle: lead generation, sales processes, marketing campaigns and detailed analysis of results.N/A
    Pricing
    Soffront CRMCRM in Cloud by TeamSystem
    Editions & Modules
    1,000 Emails
    $4.00
    per month
    5,000 Emails
    $15.00
    per month
    10,000 Emails
    $25.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Soffront CRMCRM in Cloud by TeamSystem
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Soffront CRMCRM in Cloud by TeamSystem
    Sales Force Automation
    Comparison of Sales Force Automation features of Soffront CRM and CRM in Cloud by TeamSystem
    Feature
    Soffront CRM
    7.8
    2 Ratings
    0% below category average
    CRM in Cloud by TeamSystem
    10.0
    1 Ratings
    24% above category average
    Customer data management / contact management9.02 Ratings10.01 Ratings
    Workflow management6.02 Ratings10.01 Ratings
    Territory management7.31 Ratings00 Ratings
    Channel / partner relationship management9.02 Ratings00 Ratings
    Opportunity management00 Ratings10.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings10.01 Ratings
    Contract management00 Ratings10.01 Ratings
    Quote & order management00 Ratings10.01 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Soffront CRM and CRM in Cloud by TeamSystem
    Feature
    Soffront CRM
    5.0
    2 Ratings
    43% below category average
    CRM in Cloud by TeamSystem
    10.0
    1 Ratings
    26% above category average
    Case management5.02 Ratings10.01 Ratings
    Help desk management5.02 Ratings10.01 Ratings
    Call center management00 Ratings10.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Soffront CRM and CRM in Cloud by TeamSystem
    Feature
    Soffront CRM
    9.5
    2 Ratings
    21% above category average
    CRM in Cloud by TeamSystem
    10.0
    1 Ratings
    26% above category average
    Lead management10.02 Ratings10.01 Ratings
    Email marketing9.02 Ratings10.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Soffront CRM and CRM in Cloud by TeamSystem
    Feature
    Soffront CRM
    6.1
    2 Ratings
    23% below category average
    CRM in Cloud by TeamSystem
    9.3
    1 Ratings
    19% above category average
    Task management8.21 Ratings10.01 Ratings
    Reporting4.02 Ratings8.01 Ratings
    Billing and invoicing management00 Ratings10.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Soffront CRM and CRM in Cloud by TeamSystem
    Feature
    Soffront CRM
    4.7
    2 Ratings
    48% below category average
    CRM in Cloud by TeamSystem
    9.0
    1 Ratings
    16% above category average
    Forecasting4.02 Ratings9.01 Ratings
    Pipeline visualization6.02 Ratings00 Ratings
    Customizable reports4.02 Ratings00 Ratings
    Customization
    Comparison of Customization features of Soffront CRM and CRM in Cloud by TeamSystem
    Feature
    Soffront CRM
    7.0
    2 Ratings
    9% below category average
    CRM in Cloud by TeamSystem
    9.5
    1 Ratings
    22% above category average
    Custom fields7.02 Ratings9.01 Ratings
    Custom objects00 Ratings9.01 Ratings
    Scripting environment00 Ratings10.01 Ratings
    API for custom integration00 Ratings10.01 Ratings
    Security
    Comparison of Security features of Soffront CRM and CRM in Cloud by TeamSystem
    Feature
    Soffront CRM
    7.0
    2 Ratings
    18% below category average
    CRM in Cloud by TeamSystem
    10.0
    1 Ratings
    17% above category average
    Single sign-on capability6.02 Ratings10.01 Ratings
    Role-based user permissions8.02 Ratings10.01 Ratings
    Social CRM
    Comparison of Social CRM features of Soffront CRM and CRM in Cloud by TeamSystem
    Feature
    Soffront CRM
    6.0
    2 Ratings
    22% below category average
    CRM in Cloud by TeamSystem
    10.0
    1 Ratings
    28% above category average
    Social data7.02 Ratings10.01 Ratings
    Social engagement5.02 Ratings10.01 Ratings
    Platform
    Comparison of Platform features of Soffront CRM and CRM in Cloud by TeamSystem
    Feature
    Soffront CRM
    7.0
    2 Ratings
    9% below category average
    CRM in Cloud by TeamSystem
    10.0
    1 Ratings
    27% above category average
    Mobile access7.02 Ratings10.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Soffront CRM and CRM in Cloud by TeamSystem
    Feature
    Soffront CRM
    -
    Ratings
    CRM in Cloud by TeamSystem
    10.0
    1 Ratings
    28% above category average
    Marketing automation00 Ratings10.01 Ratings
    Compensation management00 Ratings10.01 Ratings
    Best Alternatives
    Soffront CRMCRM in Cloud by TeamSystem
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Soffront CRMCRM in Cloud by TeamSystem
    Likelihood to Recommend
    7.0
    (2 ratings)
    10.0
    (1 ratings)
    Usability
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Soffront CRMCRM in Cloud by TeamSystem
    Likelihood to Recommend
    Soffront
    Lead generation and follow-up with sales are well suited. Social media integration and reporting/dashboards for insights can be improved.
    Incentivized
    Read full review
    TeamSystem
    Its managing the leads and maketing campaigns its good and catalogue creation is not useful much
    Incentivized
    Read full review
    Pros
    Soffront
    • The email marketing platform is wonderful. It allows for tracking and you can do AB testing with it as well.
    • Landing page and form placement with other companies have also been easy. Regardless of website or landing page that you use the forms integrate and you get an email notification whenever a new lead is added to the database.
    • The overall layout of the CRM is also nice to use. You can open up different tabs with information on and then go back to a previous tab without having to use the browser controls. It makes navigating and comparing information very easy to do.
    Incentivized
    Read full review
    TeamSystem
    • Email marketing
    • Mananing database of the customer
    • Managing timeline
    Incentivized
    Read full review
    Cons
    Soffront
    • Reporting
    • Loyalty features
    • Social media integration
    Incentivized
    Read full review
    TeamSystem
    • catalogue creations
    • Customised reports
    • Workplan
    Incentivized
    Read full review
    Usability
    Soffront
    Intuitive UI. Responsive. Features can be accessed very easily. Not a lot of big white spaces between fields and buttons. Straightforward.
    Incentivized
    Read full review
    TeamSystem
    Because its provided a one solutions for all business needs
    Incentivized
    Read full review
    Support Rating
    Soffront
    Reaction times and relationship with vendor is very good. Good answers and solutions to problems/issues logged.
    Incentivized
    Read full review
    TeamSystem
    No answers on this topic
    Alternatives Considered
    Soffront
    Soffront performs many of the same functions as both of these providers but it offers a great deal more all in one place. I do not have to log into different programs or switch programs to get the information that I need. This has greatly increased efficiency. The pricing for Soffront is also better when you add in the other features that it comes with, in fact it saved me money when I switched.
    Incentivized
    Read full review
    TeamSystem
    All other procuts and not user friendly and expensive too
    Incentivized
    Read full review
    Return on Investment
    Soffront
    • The software has been positive for especially on the email marketing side. I have seen about a 23% increase in revenue and new contacts by using the email marketing feature.
    • The landing page and form integration has averaged me about 20 new leads a month for my business which is plenty to keep us busy and on track for growth of the business.
    Incentivized
    Read full review
    TeamSystem
    • Well organised
    • Time shaving
    • Increased producitivity by 60%
    Incentivized
    Read full review
    ScreenShots

    Soffront CRM Screenshots

    Screenshot of Customer Service Dashboard