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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Soffront CRM

    Score7 out of 10
    Enterprise companies (1,001+ employees)
    Soffront offers Soffront CRM Software for Sales, Marketing and Service, which the vendor says is a comprehensive, yet user-friendly platform. All submitted, assigned and resolved cases are tracked within a customizable dashboard. Customer support ticket submissions are automatically routed to the most knowledgeable reps, ensuring the best support. Service Level Agreement (or SLA) Alerts make sure support never falls below committed levels of service. According to the vendor, the product…

    $20

    per month

    YetiForce CRM

    Score9 out of 10
    N/AYetiForce is an open source CRM software. It is a multichannel system that can be tailored to meet the needs of a company. It is equipped with over 100 user modules and 100 admin tools, however, it can also be integrated with third-party libraries to become an even more comprehensive solution, according to the vendor. YetiForce aims to be a free alternative to common paid CRM systems. YetiForce CRM is free to download, use and modify for an unlimited number of users. The software…N/A
    Pricing
    Soffront CRMYetiForce CRM
    Editions & Modules
    1,000 Emails
    $4.00
    per month
    5,000 Emails
    $15.00
    per month
    10,000 Emails
    $25.00
    per month
    YetiForce CRM
    Free
    Offerings
    Pricing Offerings
    Soffront CRMYetiForce CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—YetiForceCRM is open source and free. There are no license fees. Free support is provided on GitHub. Paid support and additional services are available in the Marketplace which can be accessed directly from the CRM system.
    More Pricing Information
    Features
    Soffront CRMYetiForce CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Soffront CRM and YetiForce CRM
    Feature
    Soffront CRM
    7.8
    2 Ratings
    0% below category average
    YetiForce CRM
    8.6
    1 Ratings
    9% above category average
    Customer data management / contact management9.02 Ratings9.01 Ratings
    Workflow management6.02 Ratings9.01 Ratings
    Territory management7.31 Ratings9.01 Ratings
    Channel / partner relationship management9.02 Ratings00 Ratings
    Opportunity management00 Ratings9.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.01 Ratings
    Contract management00 Ratings9.01 Ratings
    Quote & order management00 Ratings8.01 Ratings
    Interaction tracking00 Ratings8.01 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Soffront CRM and YetiForce CRM
    Feature
    Soffront CRM
    5.0
    2 Ratings
    43% below category average
    YetiForce CRM
    8.0
    1 Ratings
    4% above category average
    Case management5.02 Ratings8.01 Ratings
    Help desk management5.02 Ratings8.01 Ratings
    Call center management00 Ratings8.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Soffront CRM and YetiForce CRM
    Feature
    Soffront CRM
    9.5
    2 Ratings
    21% above category average
    YetiForce CRM
    7.5
    1 Ratings
    3% below category average
    Lead management10.02 Ratings8.01 Ratings
    Email marketing9.02 Ratings7.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Soffront CRM and YetiForce CRM
    Feature
    Soffront CRM
    6.1
    2 Ratings
    23% below category average
    YetiForce CRM
    8.0
    1 Ratings
    4% above category average
    Task management8.21 Ratings9.01 Ratings
    Reporting4.02 Ratings8.01 Ratings
    Billing and invoicing management00 Ratings7.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Soffront CRM and YetiForce CRM
    Feature
    Soffront CRM
    4.7
    2 Ratings
    48% below category average
    YetiForce CRM
    7.7
    1 Ratings
    1% above category average
    Forecasting4.02 Ratings8.01 Ratings
    Pipeline visualization6.02 Ratings7.01 Ratings
    Customizable reports4.02 Ratings8.01 Ratings
    Customization
    Comparison of Customization features of Soffront CRM and YetiForce CRM
    Feature
    Soffront CRM
    7.0
    2 Ratings
    9% below category average
    YetiForce CRM
    9.0
    1 Ratings
    16% above category average
    Custom fields7.02 Ratings10.01 Ratings
    Custom objects00 Ratings10.01 Ratings
    Scripting environment00 Ratings8.01 Ratings
    API for custom integration00 Ratings8.01 Ratings
    Security
    Comparison of Security features of Soffront CRM and YetiForce CRM
    Feature
    Soffront CRM
    7.0
    2 Ratings
    18% below category average
    YetiForce CRM
    7.5
    1 Ratings
    11% below category average
    Single sign-on capability6.02 Ratings7.01 Ratings
    Role-based user permissions8.02 Ratings8.01 Ratings
    Social CRM
    Comparison of Social CRM features of Soffront CRM and YetiForce CRM
    Feature
    Soffront CRM
    6.0
    2 Ratings
    22% below category average
    YetiForce CRM
    8.0
    1 Ratings
    6% above category average
    Social data7.02 Ratings8.01 Ratings
    Social engagement5.02 Ratings00 Ratings
    Platform
    Comparison of Platform features of Soffront CRM and YetiForce CRM
    Feature
    Soffront CRM
    7.0
    2 Ratings
    9% below category average
    YetiForce CRM
    8.0
    1 Ratings
    5% above category average
    Mobile access7.02 Ratings8.01 Ratings
    Best Alternatives
    Soffront CRMYetiForce CRM
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Soffront CRMYetiForce CRM
    Likelihood to Recommend
    7.0
    (2 ratings)
    9.0
    (1 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Soffront CRMYetiForce CRM
    Likelihood to Recommend
    Soffront
    Lead generation and follow-up with sales are well suited. Social media integration and reporting/dashboards for insights can be improved.
    Incentivized
    Read full review
    YetiForce
    YetiForceCRM is warmly recommended for any enterprise with the need for a solid, reliable CRM system without the typical high costs attached. It is not suitable for companies without a strong IT support due to its server requirements and lack of documentation that requires experimentation to some extent. A cloud-based system would be more suitable in this scenario.
    Incentivized
    Read full review
    Pros
    Soffront
    • The email marketing platform is wonderful. It allows for tracking and you can do AB testing with it as well.
    • Landing page and form placement with other companies have also been easy. Regardless of website or landing page that you use the forms integrate and you get an email notification whenever a new lead is added to the database.
    • The overall layout of the CRM is also nice to use. You can open up different tabs with information on and then go back to a previous tab without having to use the browser controls. It makes navigating and comparing information very easy to do.
    Incentivized
    Read full review
    YetiForce
    • Detailed customization
    • Stability and speed
    • Customer support
    Incentivized
    Read full review
    Cons
    Soffront
    • Reporting
    • Loyalty features
    • Social media integration
    Incentivized
    Read full review
    YetiForce
    • Lack of documentation
    • No auto updates
    • Server requirements
    Incentivized
    Read full review
    Usability
    Soffront
    Intuitive UI. Responsive. Features can be accessed very easily. Not a lot of big white spaces between fields and buttons. Straightforward.
    Incentivized
    Read full review
    YetiForce
    No answers on this topic
    Support Rating
    Soffront
    Reaction times and relationship with vendor is very good. Good answers and solutions to problems/issues logged.
    Incentivized
    Read full review
    YetiForce
    No answers on this topic
    Alternatives Considered
    Soffront
    Soffront performs many of the same functions as both of these providers but it offers a great deal more all in one place. I do not have to log into different programs or switch programs to get the information that I need. This has greatly increased efficiency. The pricing for Soffront is also better when you add in the other features that it comes with, in fact it saved me money when I switched.
    Incentivized
    Read full review
    YetiForce
    The two reasons we have decided towards YetiForceCRM were its price (free) and the customization options (almost unlimited). The other CRM systems come with a price tag but still have many features left out. On the other hand, YetiForceCRM gives us the option of custom modules resulting in full control of our data and workflows.
    Incentivized
    Read full review
    Return on Investment
    Soffront
    • The software has been positive for especially on the email marketing side. I have seen about a 23% increase in revenue and new contacts by using the email marketing feature.
    • The landing page and form integration has averaged me about 20 new leads a month for my business which is plenty to keep us busy and on track for growth of the business.
    Incentivized
    Read full review
    YetiForce
    • Cost savings
    • More flexibility with the number of users
    • Improved project management results
    Incentivized
    Read full review
    ScreenShots

    Soffront CRM Screenshots

    Screenshot of Customer Service Dashboard

    YetiForce CRM Screenshots

    Screenshot of DashboardScreenshot of MapScreenshot of MultiImageProduct screenshotProduct screenshotScreenshot of Notifications