What users are saying about
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40 Ratings
7 Ratings

SolarWinds AppOptics

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40 Ratings
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Score 8.4 out of 100
7 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

SolarWinds AppOptics

SolarWinds AppOptics is a fit tool for monitoring modern technologies such as Cloud Services (AWs, Azure), Micro Services, SaaS solution - which would not require on-premises like attention for Maintenance, Patching etc, and hence no un-necessary downtime since it is being managed by Vendor itself. It also helps in application tracing like an APM tool.
Nikhil Kumar Sharma | TrustRadius Reviewer

Retrace

If I need to change a logo design on the invoice, the new logo is slightly larger or smaller so the type below the logo is in a different area than before. In this case, you would need to load the new version of the document into APM Plus and redo the mapping of the field areas to properly grab the information needed to process the document. Without doing this, the document could fail or go to the wrong archive based on the fields.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Application Performance Management

SolarWinds AppOptics
7.4
Retrace
Application monitoring
SolarWinds AppOptics
8.2
Retrace
Database monitoring
SolarWinds AppOptics
7.4
Retrace
Threshold alerts
SolarWinds AppOptics
7.5
Retrace
Predictive capabilities
SolarWinds AppOptics
5.9
Retrace
Application performance management console
SolarWinds AppOptics
7.6
Retrace
Collaboration tools
SolarWinds AppOptics
7.2
Retrace
Out-of-the box templates to monitor applications
SolarWinds AppOptics
7.4
Retrace
Application dependency mapping and thresholding
SolarWinds AppOptics
7.2
Retrace
Virtualization monitoring
SolarWinds AppOptics
7.6
Retrace
Server availability and performance monitoring
SolarWinds AppOptics
8.1
Retrace
Server usage monitoring and capacity forecasting
SolarWinds AppOptics
7.3
Retrace
IT Asset Discovery
SolarWinds AppOptics
6.8
Retrace

Pros

SolarWinds AppOptics

  • Request tracing with code profiling.
  • Automated alerting on latency and response codes for each API.
  • Low resource overhead while collecting data from our application servers.
  • Highly performant dashboard that enables us to make progress rapidly.
  • Very resilient. We have not seen a downtime in their service in the entire year that we have used them.
Anonymous | TrustRadius Reviewer

Retrace

  • It combines code profiling with application logger.
  • It is safe for production usage.
Anonymous | TrustRadius Reviewer

Cons

SolarWinds AppOptics

  • The only thing that I would add is the possibility to display every single query our servers receive to eventually analyze them and query through them. We could also generate nice visualizations from that. Right now I believe we can only see averages.
Anonymous | TrustRadius Reviewer

Retrace

  • Need to improve their mobile support
  • Documentation improvment
Anonymous | TrustRadius Reviewer

Likelihood to Renew

SolarWinds AppOptics

SolarWinds AppOptics 7.3
Based on 1 answer
Prior comparisons, fast metrics and decent reporting
Anonymous | TrustRadius Reviewer

Retrace

No score
No answers yet
No answers on this topic

Usability

SolarWinds AppOptics

SolarWinds AppOptics 8.8
Based on 2 answers
AppOptics has performed well for all of the major functions we have needed it for. Especially when it comes to tracking down response time issues and researching app performance for different pages and different times of day we have been able to do everything we need to. We know there are some more advanced features that could help us in more niche areas, but haven't had the time to delve deeper into using or setting them up.
Anonymous | TrustRadius Reviewer

Retrace

No score
No answers yet
No answers on this topic

Support Rating

SolarWinds AppOptics

SolarWinds AppOptics 9.0
Based on 1 answer
Solarwinds AppOptics is rated as 9 out of 10 and the reason is there are still few areas where AppOptics needs to improve such as Service Now Integration, GCP Cloud Support, Better Dashboard visualization for application transactions flow. Other than these feature everything is there in AppOptics and that's a reason given 9 points out of 10.
Nikhil Kumar Sharma | TrustRadius Reviewer

Retrace

Retrace 7.3
Based on 2 answers
Submitting a ticket to Stackify Retrace support team is very easy and the response is always within a few hours. In case of some serious problems they are able to provide assistance coming directly from one of their developers what decreases significantly the amount of time needed to figure out what is causing the issue.
Anonymous | TrustRadius Reviewer

Alternatives Considered

SolarWinds AppOptics

What we found positive in AppOptics from others is:
  • Easy to install and manage.
  • Various stack support.
  • Point to point deep-dive metrics and correlation.
  • Metrics like DB connection, query analysis, latency in API calls, and other connections, response codes for various APIs, etc are the key ones in our case, which AppOptics provides efficiently.
  • Alerts can be sent on different channels.
Anonymous | TrustRadius Reviewer

Retrace

APM Plus does a better job of archiving documents than DocSend and makes it easier to find the documents when you need them. DocSend seemed to be more of a marketing tool than a business tool. APM Plus is all business and consistently does what you need on a daily basis. We selected APM Plus because of the great support on setup and after implementation. They are always ready to help.
Anonymous | TrustRadius Reviewer

Return on Investment

SolarWinds AppOptics

  • Faster Troubleshooting of issues in the infrastructure or our application, which helped us reduce downtime
  • Helped us identify resource bottlenecks, which in turn, helped reduce our overall footprint and operational costs.
  • It enables us to continuously monitor our application and alert us. This has allowed us to focus on product development without worrying about any underlying, hidden issues.
Anonymous | TrustRadius Reviewer

Retrace

  • We shorten the time we fix app issues
  • We spend a lot less time digging through data
  • We can be proactive and see issues as they are trending before the completely explode
  • I have APM on all production servers so I can catch issues as they happen
  • I no longer get 2000 email on an issue but rather one full of data
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

SolarWinds AppOptics

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SolarWinds AppOptics Editions & Modules

Additional Pricing Details

Retrace

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Retrace Editions & Modules

Edition
Essentials$991
Standard249+2
EnterpriseCustom3
  1. up to 3 servers, 500,000 traces, and 1,000,000 logs
  2. 2,000,000+ traces and 5,000,000+ logs
  3. Customer number of traces and logs
Additional Pricing Details
Pricing is based on trace and log usage.

Rating Summary

Likelihood to Recommend

SolarWinds AppOptics
8.1
Retrace
7.3

Likelihood to Renew

SolarWinds AppOptics
7.3
Retrace

Usability

SolarWinds AppOptics
8.8
Retrace

Support Rating

SolarWinds AppOptics
9.0
Retrace
7.3

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