SolarWinds AppOptics vs Retrace

Likelihood to Recommend

SolarWinds AppOptics is a fit tool for monitoring modern technologies such as Cloud Services (AWs, Azure), Micro Services, SaaS solution - which would not require on-premises like attention for Maintenance, Patching etc, and hence no un-necessary downtime since it is being managed by Vendor itself. It also helps in application tracing like an APM tool.

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Nikhil Kumar Sharma

Associate Consultant

HCL TechnologiesInformation Technology & Services, 10,001+ employees

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If I need to change a logo design on the invoice, the new logo is slightly larger or smaller so the type below the logo is in a different area than before. In this case, you would need to load the new version of the document into APM Plus and redo the mapping of the field areas to properly grab the information needed to process the document. Without doing this, the document could fail or go to the wrong archive based on the fields.

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Verified User

Employee in Information Technology

Industrial Automation Company, 201-500 employees

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Feature Rating Comparison

SolarWinds AppOptics

Retrace

Application monitoring

Database monitoring

Threshold alerts

Predictive capabilities

Application performance management console

Collaboration tools

Out-of-the box templates to monitor applications

Application dependency mapping and thresholding

Virtualization monitoring

Server availability and performance monitoring

Server usage monitoring and capacity forecasting

IT Asset Discovery

Pros

Request tracing with code profiling.
Automated alerting on latency and response codes for each API.
Low resource overhead while collecting data from our application servers.
Highly performant dashboard that enables us to make progress rapidly.
Very resilient. We have not seen a downtime in their service in the entire year that we have used them.

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Verified User

Vice-President in Engineering

Financial Services Company, 11-50 employees

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It combines code profiling with application logger.
It is safe for production usage.

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Verified User

Employee in Information Technology

Information Technology and Services Company, 10,001+ employees

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Cons

The only thing that I would add is the possibility to display every single query our servers receive to eventually analyze them and query through them. We could also generate nice visualizations from that. Right now I believe we can only see averages.

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Verified User

Employee in Information Technology

Internet Company, 1001-5000 employees

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Need to improve their mobile support
Documentation improvment

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Verified User

Manager in Engineering

Computer Software Company, 1001-5000 employees

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Likelihood to Renew

SolarWinds AppOptics 7.3

Based on 1 answer

Prior comparisons, fast metrics and decent reporting

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Verified User

Engineer in Professional Services

Food & Beverages Company, 201-500 employees

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No score

No answers yet

No answers on this topic

Usability

SolarWinds AppOptics 8.8

Based on 2 answers

AppOptics has performed well for all of the major functions we have needed it for. Especially when it comes to tracking down response time issues and researching app performance for different pages and different times of day we have been able to do everything we need to. We know there are some more advanced features that could help us in more niche areas, but haven't had the time to delve deeper into using or setting them up.

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Verified User

Employee in Information Technology

Information Technology & Services Company, 201-500 employees

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No score

No answers yet

No answers on this topic

Support Rating

SolarWinds AppOptics 9.0

Based on 1 answer

Solarwinds AppOptics is rated as 9 out of 10 and the reason is there are still few areas where AppOptics needs to improve such as Service Now Integration, GCP Cloud Support, Better Dashboard visualization for application transactions flow. Other than these feature everything is there in AppOptics and that's a reason given 9 points out of 10.

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Nikhil Kumar Sharma

Associate Consultant

HCL TechnologiesInformation Technology & Services, 10,001+ employees

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Retrace 7.3

Based on 2 answers

Submitting a ticket to Stackify Retrace support team is very easy and the response is always within a few hours. In case of some serious problems they are able to provide assistance coming directly from one of their developers what decreases significantly the amount of time needed to figure out what is causing the issue.

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Verified User

Employee in Information Technology

Information Technology and Services Company, 10,001+ employees

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Alternatives Considered

What we found positive in AppOptics from others is:

Easy to install and manage.
Various stack support.
Point to point deep-dive metrics and correlation.
Metrics like DB connection, query analysis, latency in API calls, and other connections, response codes for various APIs, etc are the key ones in our case, which AppOptics provides efficiently.
Alerts can be sent on different channels.

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Verified User

Engineer in Information Technology

Financial Services Company, 201-500 employees

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APM Plus does a better job of archiving documents than DocSend and makes it easier to find the documents when you need them. DocSend seemed to be more of a marketing tool than a business tool. APM Plus is all business and consistently does what you need on a daily basis. We selected APM Plus because of the great support on setup and after implementation. They are always ready to help.

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Verified User

Employee in Information Technology

Industrial Automation Company, 201-500 employees

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Return on Investment

Faster Troubleshooting of issues in the infrastructure or our application, which helped us reduce downtime
Helped us identify resource bottlenecks, which in turn, helped reduce our overall footprint and operational costs.
It enables us to continuously monitor our application and alert us. This has allowed us to focus on product development without worrying about any underlying, hidden issues.

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Verified User

Vice-President in Engineering

Financial Services Company, 11-50 employees

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We shorten the time we fix app issues
We spend a lot less time digging through data
We can be proactive and see issues as they are trending before the completely explode
I have APM on all production servers so I can catch issues as they happen
I no longer get 2000 email on an issue but rather one full of data

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Verified User

Manager in Engineering

Computer Software Company, 1001-5000 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

SolarWinds AppOptics Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Retrace Editions & Modules

Edition

Essentials	$99¹
Standard	249+²
Enterprise	Custom³

up to 3 servers, 500,000 traces, and 1,000,000 logs
2,000,000+ traces and 5,000,000+ logs
Customer number of traces and logs

Additional Pricing Details

Pricing is based on trace and log usage.

Rating Summary

SolarWinds AppOptics

Retrace

SolarWinds AppOptics

Retrace

SolarWinds AppOptics

Retrace

SolarWinds AppOptics

Retrace