What users are saying about
44 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.9 out of 100
Based on 44 reviews and ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.9 out of 100
Based on 7 reviews and ratings
Feature Set Ratings
Application Performance Management

7.6
SolarWinds AppOptics
76%

Retrace
Feature Set Not Supported
N/A
SolarWinds AppOptics ranks higher in 12/12 features
SolarWinds AppOptics ranks higher in 12/12 features
Application monitoring

8.5
85%
28 Ratings

N/A
0 Ratings
Database monitoring

7.9
79%
26 Ratings

N/A
0 Ratings
Threshold alerts

8.0
80%
24 Ratings

N/A
0 Ratings
Predictive capabilities

5.4
54%
11 Ratings

N/A
0 Ratings
Application performance management console

7.7
77%
24 Ratings

N/A
0 Ratings
Collaboration tools

7.7
77%
12 Ratings

N/A
0 Ratings
Out-of-the box templates to monitor applications

8.0
80%
18 Ratings

N/A
0 Ratings
Application dependency mapping and thresholding

7.5
75%
16 Ratings

N/A
0 Ratings
Virtualization monitoring

7.8
78%
12 Ratings

N/A
0 Ratings
Server availability and performance monitoring

8.4
84%
21 Ratings

N/A
0 Ratings
Server usage monitoring and capacity forecasting

7.7
77%
15 Ratings

N/A
0 Ratings
IT Asset Discovery

6.5
65%
7 Ratings

N/A
0 Ratings
Attribute Ratings
- SolarWinds AppOptics is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend

7.8
SolarWinds AppOptics
78%
28 Ratings

7.3
Retrace
73%
3 Ratings
Likelihood to Renew

7.3
SolarWinds AppOptics
73%
1 Rating

Retrace
N/A
0 Ratings
Usability

9.3
SolarWinds AppOptics
93%
2 Ratings

Retrace
N/A
0 Ratings
Support Rating

9.0
SolarWinds AppOptics
90%
1 Rating

7.3
Retrace
73%
2 Ratings
Likelihood to Recommend
SolarWinds AppOptics
SolarWinds AppOptics is a fit tool for monitoring modern technologies such as Cloud Services (AWs, Azure), Micro Services, SaaS solution - which would not require on-premises like attention for Maintenance, Patching etc, and hence no un-necessary downtime since it is being managed by Vendor itself. It also helps in application tracing like an APM tool.
Associate Consultant
HCL TechnologiesInformation Technology & Services, 10,001+ employees
Retrace
If I need to change a logo design on the invoice, the new logo is slightly larger or smaller so the type below the logo is in a different area than before. In this case, you would need to load the new version of the document into APM Plus and redo the mapping of the field areas to properly grab the information needed to process the document. Without doing this, the document could fail or go to the wrong archive based on the fields.

Verified User
Employee in Information Technology
Industrial Automation Company, 201-500 employeesPros
SolarWinds AppOptics
- Request tracing with code profiling.
- Automated alerting on latency and response codes for each API.
- Low resource overhead while collecting data from our application servers.
- Highly performant dashboard that enables us to make progress rapidly.
- Very resilient. We have not seen a downtime in their service in the entire year that we have used them.

Verified User
Vice-President in Engineering
Financial Services Company, 11-50 employeesRetrace
- It combines code profiling with application logger.
- It is safe for production usage.

Verified User
Employee in Information Technology
Information Technology and Services Company, 10,001+ employeesCons
SolarWinds AppOptics
- The only thing that I would add is the possibility to display every single query our servers receive to eventually analyze them and query through them. We could also generate nice visualizations from that. Right now I believe we can only see averages.

Verified User
Employee in Information Technology
Internet Company, 1001-5000 employeesRetrace
- Need to improve their mobile support
- Documentation improvment

Verified User
Manager in Engineering
Computer Software Company, 1001-5000 employeesPricing Details
SolarWinds AppOptics
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—SolarWinds AppOptics Editions & Modules
—
Additional Pricing Details
—Retrace
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 Customer number of traces and logs
Retrace Editions & Modules
Edition
Essentials | $991 |
---|---|
Standard | 249+2 |
Enterprise | Custom3 |
- up to 3 servers, 500,000 traces, and 1,000,000 logs
- 2,000,000+ traces and 5,000,000+ logs
- Customer number of traces and logs
Additional Pricing Details
Pricing is based on trace and log usage.Likelihood to Renew
SolarWinds AppOptics
SolarWinds AppOptics 7.3
Based on 1 answer
Prior comparisons, fast metrics and decent reporting

Verified User
Engineer in Professional Services
Food & Beverages Company, 201-500 employeesRetrace
No score
No answers yet
No answers on this topic
Usability
SolarWinds AppOptics
SolarWinds AppOptics 9.3
Based on 2 answers
AppOptics has performed well for all of the major functions we have needed it for. Especially when it comes to tracking down response time issues and researching app performance for different pages and different times of day we have been able to do everything we need to. We know there are some more advanced features that could help us in more niche areas, but haven't had the time to delve deeper into using or setting them up.

Verified User
Employee in Information Technology
Information Technology & Services Company, 201-500 employeesRetrace
No score
No answers yet
No answers on this topic
Support Rating
SolarWinds AppOptics
SolarWinds AppOptics 9.0
Based on 1 answer
Solarwinds AppOptics is rated as 9 out of 10 and the reason is there are still few areas where AppOptics needs to improve such as Service Now Integration, GCP Cloud Support, Better Dashboard visualization for application transactions flow. Other than these feature everything is there in AppOptics and that's a reason given 9 points out of 10.
Associate Consultant
HCL TechnologiesInformation Technology & Services, 10,001+ employees
Retrace
Retrace 7.3
Based on 2 answers
Submitting a ticket to Stackify Retrace support team is very easy and the response is always within a few hours. In case of some serious problems they are able to provide assistance coming directly from one of their developers what decreases significantly the amount of time needed to figure out what is causing the issue.

Verified User
Employee in Information Technology
Information Technology and Services Company, 10,001+ employeesAlternatives Considered
SolarWinds AppOptics
What we found positive in AppOptics from others is:
- Easy to install and manage.
- Various stack support.
- Point to point deep-dive metrics and correlation.
- Metrics like DB connection, query analysis, latency in API calls, and other connections, response codes for various APIs, etc are the key ones in our case, which AppOptics provides efficiently.
- Alerts can be sent on different channels.

Verified User
Engineer in Information Technology
Financial Services Company, 201-500 employeesRetrace
APM Plus does a better job of archiving documents than DocSend and makes it easier to find the documents when you need them. DocSend seemed to be more of a marketing tool than a business tool. APM Plus is all business and consistently does what you need on a daily basis. We selected APM Plus because of the great support on setup and after implementation. They are always ready to help.

Verified User
Employee in Information Technology
Industrial Automation Company, 201-500 employeesReturn on Investment
SolarWinds AppOptics
- Faster Troubleshooting of issues in the infrastructure or our application, which helped us reduce downtime
- Helped us identify resource bottlenecks, which in turn, helped reduce our overall footprint and operational costs.
- It enables us to continuously monitor our application and alert us. This has allowed us to focus on product development without worrying about any underlying, hidden issues.

Verified User
Vice-President in Engineering
Financial Services Company, 11-50 employeesRetrace
- We shorten the time we fix app issues
- We spend a lot less time digging through data
- We can be proactive and see issues as they are trending before the completely explode
- I have APM on all production servers so I can catch issues as they happen
- I no longer get 2000 email on an issue but rather one full of data

Verified User
Manager in Engineering
Computer Software Company, 1001-5000 employees