What users are saying about

SolarWinds AppOptics vs Retrace

SolarWinds AppOptics
44 Ratings
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Retrace
7 Ratings

SolarWinds AppOptics

44 Ratings
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Score 7.9 out of 100

Based on 44 reviews and ratings

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Retrace

7 Ratings
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Score 7.9 out of 100

Based on 7 reviews and ratings

Feature Set Ratings

    Application Performance Management

    7.6

    SolarWinds AppOptics

    76%

    Retrace

    Feature Set Not Supported
    N/A
    SolarWinds AppOptics ranks higher in 12/12 features
    SolarWinds AppOptics ranks higher in 12/12 features

    Application monitoring

    8.5
    85%
    28 Ratings
    N/A
    0 Ratings

    Database monitoring

    7.9
    79%
    26 Ratings
    N/A
    0 Ratings

    Threshold alerts

    8.0
    80%
    24 Ratings
    N/A
    0 Ratings

    Predictive capabilities

    5.4
    54%
    11 Ratings
    N/A
    0 Ratings

    Application performance management console

    7.7
    77%
    24 Ratings
    N/A
    0 Ratings

    Collaboration tools

    7.7
    77%
    12 Ratings
    N/A
    0 Ratings

    Out-of-the box templates to monitor applications

    8.0
    80%
    18 Ratings
    N/A
    0 Ratings

    Application dependency mapping and thresholding

    7.5
    75%
    16 Ratings
    N/A
    0 Ratings

    Virtualization monitoring

    7.8
    78%
    12 Ratings
    N/A
    0 Ratings

    Server availability and performance monitoring

    8.4
    84%
    21 Ratings
    N/A
    0 Ratings

    Server usage monitoring and capacity forecasting

    7.7
    77%
    15 Ratings
    N/A
    0 Ratings

    IT Asset Discovery

    6.5
    65%
    7 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • SolarWinds AppOptics is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    7.8

    SolarWinds AppOptics

    78%
    28 Ratings
    7.3

    Retrace

    73%
    3 Ratings

    Likelihood to Renew

    7.3

    SolarWinds AppOptics

    73%
    1 Rating

    Retrace

    N/A
    0 Ratings

    Usability

    9.3

    SolarWinds AppOptics

    93%
    2 Ratings

    Retrace

    N/A
    0 Ratings

    Support Rating

    9.0

    SolarWinds AppOptics

    90%
    1 Rating
    7.3

    Retrace

    73%
    2 Ratings

    Likelihood to Recommend

    SolarWinds AppOptics

    SolarWinds AppOptics is a fit tool for monitoring modern technologies such as Cloud Services (AWs, Azure), Micro Services, SaaS solution - which would not require on-premises like attention for Maintenance, Patching etc, and hence no un-necessary downtime since it is being managed by Vendor itself. It also helps in application tracing like an APM tool.

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    Nikhil Kumar Sharma | TrustRadius Reviewer
    Nikhil Kumar Sharma
    View all 28 answers on this topic

    Retrace

    If I need to change a logo design on the invoice, the new logo is slightly larger or smaller so the type below the logo is in a different area than before. In this case, you would need to load the new version of the document into APM Plus and redo the mapping of the field areas to properly grab the information needed to process the document. Without doing this, the document could fail or go to the wrong archive based on the fields.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 3 answers on this topic

    Pros

    SolarWinds AppOptics

    • Request tracing with code profiling.
    • Automated alerting on latency and response codes for each API.
    • Low resource overhead while collecting data from our application servers.
    • Highly performant dashboard that enables us to make progress rapidly.
    • Very resilient. We have not seen a downtime in their service in the entire year that we have used them.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 28 answers on this topic

    Retrace

    • It combines code profiling with application logger.
    • It is safe for production usage.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 3 answers on this topic

    Cons

    SolarWinds AppOptics

    • The only thing that I would add is the possibility to display every single query our servers receive to eventually analyze them and query through them. We could also generate nice visualizations from that. Right now I believe we can only see averages.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 28 answers on this topic

    Retrace

    • Need to improve their mobile support
    • Documentation improvment

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 3 answers on this topic

    Pricing Details

    SolarWinds AppOptics

    General

    Free Trial
    Yes
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    SolarWinds AppOptics Editions & Modules

    —
    Additional Pricing Details
    —

    Retrace

    General

    Free Trial
    Yes
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    $0 Customer number of traces and logs

    Retrace Editions & Modules

    Edition
    Essentials$991
    Standard249+2
    EnterpriseCustom3
    1. up to 3 servers, 500,000 traces, and 1,000,000 logs
    2. 2,000,000+ traces and 5,000,000+ logs
    3. Customer number of traces and logs
    Additional Pricing Details
    Pricing is based on trace and log usage.

    Likelihood to Renew

    SolarWinds AppOptics

    SolarWinds AppOptics 7.3
    Based on 1 answer
    Prior comparisons, fast metrics and decent reporting

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Retrace

    No score
    No answers yet
    No answers on this topic

    Usability

    SolarWinds AppOptics

    SolarWinds AppOptics 9.3
    Based on 2 answers
    AppOptics has performed well for all of the major functions we have needed it for. Especially when it comes to tracking down response time issues and researching app performance for different pages and different times of day we have been able to do everything we need to. We know there are some more advanced features that could help us in more niche areas, but haven't had the time to delve deeper into using or setting them up.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    Retrace

    No score
    No answers yet
    No answers on this topic

    Support Rating

    SolarWinds AppOptics

    SolarWinds AppOptics 9.0
    Based on 1 answer
    Solarwinds AppOptics is rated as 9 out of 10 and the reason is there are still few areas where AppOptics needs to improve such as Service Now Integration, GCP Cloud Support, Better Dashboard visualization for application transactions flow. Other than these feature everything is there in AppOptics and that's a reason given 9 points out of 10.

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    Nikhil Kumar Sharma | TrustRadius Reviewer
    Nikhil Kumar Sharma
    View all 1 answers on this topic

    Retrace

    Retrace 7.3
    Based on 2 answers
    Submitting a ticket to Stackify Retrace support team is very easy and the response is always within a few hours. In case of some serious problems they are able to provide assistance coming directly from one of their developers what decreases significantly the amount of time needed to figure out what is causing the issue.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    Alternatives Considered

    SolarWinds AppOptics

    What we found positive in AppOptics from others is:
    • Easy to install and manage.
    • Various stack support.
    • Point to point deep-dive metrics and correlation.
    • Metrics like DB connection, query analysis, latency in API calls, and other connections, response codes for various APIs, etc are the key ones in our case, which AppOptics provides efficiently.
    • Alerts can be sent on different channels.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 28 answers on this topic

    Retrace

    APM Plus does a better job of archiving documents than DocSend and makes it easier to find the documents when you need them. DocSend seemed to be more of a marketing tool than a business tool. APM Plus is all business and consistently does what you need on a daily basis. We selected APM Plus because of the great support on setup and after implementation. They are always ready to help.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 3 answers on this topic

    Return on Investment

    SolarWinds AppOptics

    • Faster Troubleshooting of issues in the infrastructure or our application, which helped us reduce downtime
    • Helped us identify resource bottlenecks, which in turn, helped reduce our overall footprint and operational costs.
    • It enables us to continuously monitor our application and alert us. This has allowed us to focus on product development without worrying about any underlying, hidden issues.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 28 answers on this topic

    Retrace

    • We shorten the time we fix app issues
    • We spend a lot less time digging through data
    • We can be proactive and see issues as they are trending before the completely explode
    • I have APM on all production servers so I can catch issues as they happen
    • I no longer get 2000 email on an issue but rather one full of data

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 3 answers on this topic

    Screenshots

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