Likelihood to Recommend Due to the high price that SolarWinds has, I do not recommend it for small companies. And if I recommend SolarWinds in large companies with complex infrastructures where constant monitoring and review of the network is required, this system is very complete and helps everyone in the technology team, both network administrators, database administrators, Security Administrators, and Server Administrators are all very happy with this system.
Read full review Our company has very complex and dynamic security operations because of the large number of security tools and systems that we need to manage and coordinate. Moreover, it helps us to meet many regulatory and compliance requirements because it helps us to automate and document our security operations. We also use it to streamline our security operations and improve our response to potential threats.
Read full review Pros monitoring notification systems virus attack monitoring ability to shut down systems when it senses an imminent threat Read full review Its security orchestration and integration capability that supports multiple tools. Easy coding that automates our security actions. Enables us to easily collaborate and respond to security issues faster. Splunk SOAR is a flexible product that is easy to deploy. Efficient tracking and monitoring capability. Excellent real-time reporting functionality. Read full review Cons Steep learning curve. Usually takes a bit to get the scans to run easily in a new environment. Could have more reporting options. Read full review A lack of instruction It can be difficult to contact the support staff. Limited experience from current users. It takes some effort to set up and learn new technology at first. More assistance is required from the support staff. The product's price needs to go down. Cost of the larger version. Read full review Likelihood to Renew As we already have a lot of clients being catered with Splunk SOAR and because Splunk SOAR is robust and efficient, we are already using it, and we have understood the product to a certain extent, I feel we are personally more enticed to use and scale it to a lot of business.
Read full review Usability Not immediate: it always requires a training.
Read full review Performance We are able to automate almost every one of our use cases, even our threat-hunting, and threat intel procedures. We have 20+ playbooks and cover almost everything, even searching logs into Splunk, looking into TIP and external systems, enrichment, and collecting evidence for analysts; it can perform concurrent playbooks running.
Read full review Support Rating SolarWinds offers live chat support for all its products built-in. So if you are working on something you can just reach out to someone at that time, and usually get an answer pretty quick. If you are trying to get something done it's a lot better than submitting a ticket and waiting for the email response.
Read full review Splunk Support is always great! In addition the Community is very efficient and active.
Read full review In-Person Training I never followed an in-person training, I gave my evaluation based on the online training
Read full review Online Training I followed training for Phantom admins and it opened a world for me
Read full review Implementation Rating I already said that the main key insight is the knowledge of Phantom, so a detailed training for all the people involeved.
Read full review Alternatives Considered Threat Monitor is very new on the scene. Its obviously not at the same level as some of the established vendors yet. We also deploy Alienvault for example and its nowhere near the same level as this, however the cost model between these two products reflects that. Alienvault however does have a physical footprint on the environment, whereas Threat Monitor doesnt. If you have the paitence to wait, Threat Monitor will surely only improve over time.
Rob Bates Public & Private Cloud Senior Engineer
Read full review Splunk Phantom integrates well with Splunk ES and has many integrations. One thing that I liked about XSOAR as compared to Phantom is that it has an "app-store" where you can download not only app integrations (similar to Phantom) but Playbooks and dashboards as well.
Read full review Scalability me and the customers I encountered found it flexible and scalable
Read full review Return on Investment The positive impact that this system has on our company is that it has saved us a lot of expenses when it comes to investigating what the bank's network and systems are. This saving translates into administrators' time when it comes to finding the problem quickly, expeditiously, and effectively. It has helped us a lot and we have even required fewer hours from external providers when it comes to solving a problem. Read full review The playbooks are valuable. They are the core component. Being able to implement and build a code process to work through and scale out what we want to do is valuable Before its use, analyzing each email would take at least 15 to 20 minutes, with some complex cases taking up to 30 minutes...With the automation provided by Splunk Phantom, we could significantly reduce the amount of time and human effort required to complete this task Read full review ScreenShots SolarWinds Threat Monitor Screenshots