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Solutions2Share External User Manager vs. Sumo Logic

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    External User Manager

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    IT administrators can keep control of external users in Microsoft 365 with External User Manager. External User Manager is used for inviting guests, automated access reviews and lifecycles in Microsoft Teams and Microsoft 365 Groups. Key Features: •External users dashboard and reports •Request & approval workflow for guests •Lifecycles for external guests •Regular automated access…

    $1.60

    per year

    Sumo Logic

    Score8.9 out of 10
    N/ASumo Logic is a log management offering from the San Francisco based company of the same name.

    $3

    Per GB Logs

    Pricing
    External User ManagerSumo Logic
    Editions & Modules
    Extra Large (4000+ users)
    $1.60
    per year per user
    Small (up to 249 users)
    1,599
    per year per installation
    Medium (up to 999 users)
    4,049
    per year per installation
    Large (up to 4000 users)
    6,499
    per year per installation
    Essentials
    $3.00
    Per GB Logs
    Enterprise
    $4.00
    Per GB Logs
    Enterprise Security
    $4.25
    Per GB Logs
    Enterprise Suite
    $4.75
    Per GB Logs
    Offerings
    Pricing Offerings
    External User ManagerSumo Logic
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPrices are starting prices. Not listed here are the different support and service packages.—
    More Pricing Information
    Community Pulse
    External User ManagerSumo Logic
    Considered Both Products
    Solutions2Share
    No answer on this topic
    Sumo Logic
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
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    External User ManagerSumo Logic
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    Score8 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    External User ManagerSumo Logic
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.7
    (17 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    8.7
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    6.2
    (3 ratings)
    User Testimonials
    External User ManagerSumo Logic
    Likelihood to Recommend
    Solutions2Share
    I can depend on it to work and be there when I need it. It is very intuitive and easy to use and even first time users have little to no issues with it. I can have small or large meetings with it and utilize the functionality i need to depending on the situation
    Incentivized
    Read full review
    Sumo Logic
    SumoLogic is a fantastic log aggregator and analysis tool, a fine alternative to Splunk. Searching is powerful and mostly intuitive and results come fast. If you have application logs in clusters or Kubernetes pods that lose their logs every time they're restarted, Sumo is the solution for you
    Incentivized
    Read full review
    Pros
    Solutions2Share
    • Group meetings
    • Audio controls
    • control over external users
    Incentivized
    Read full review
    Sumo Logic
    • Sumo Logic allowed for our InfoSec team to ingest logs from our CDN directly, in real-time, instead of massive compressed archives that were sent every two-hours (the only alternative at the time). Sumo Logic had an app for these logs, that allowed us to easily get an immediate payoff from the data, with canned dashboard and saved searches.
    • Sumo Logic has a fairly extensive REST API when it comes to log sources, source configurations, dashboard data, searches, etc. Their wiki for the API is usually kept up to date.
    • Sumo Logic, during the period of time I had used their product, had added the ability to configure agents via configuration files. This allowed customers to configure their endpoints, and modify the endpoints, with configuration management tools like Chef / Puppet / Salt. Beforehand, the only option was to always make changes either via the web portal or REST API.
    • The solutions engineers were extremely helpful, and easily reachable when issues would occur.
    • Users at our company found it easy to get started, working on new dashboards, scheduled searches, and alerting. The alerting worked well with our third-party paging tool.
    Incentivized
    Read full review
    Cons
    Solutions2Share
    • Not aware of any shortcomings with my use of this tool
    Incentivized
    Read full review
    Sumo Logic
    • I like the help center, but I think if it had more GUI tools, it could help new users.
    • Pulling out data is sometimes hard to read, (Maybe if I knew how to export data better, this would not be an issue for me).
    • I would like better know-how on how to create reports that will help our business.
    Incentivized
    Read full review
    Usability
    Solutions2Share
    No answers on this topic
    Sumo Logic
    Sumo Logic is very powerful but definitely requires some configuration work to get the most out of it. You can get a certification related to this, but it is definitely not something you can just throw together.
    Incentivized
    Read full review
    Support Rating
    Solutions2Share
    No answers on this topic
    Sumo Logic
    I would give this rating because I attended a free Sumo Logic training at a WeWork in Chicago. I found the training very useful, and I learned a lot of features that I was not aware of before I went to the training. I like the idea that SumoLogic provides free training seminars. I am certified in level1, and I plan on certifying to level2.
    Incentivized
    Read full review
    Implementation Rating
    Solutions2Share
    No answers on this topic
    Sumo Logic
    I was satisfied with the implementation, as at the time, it was the best way to implement the product with the available feature sets in Sumo Logic. User creation and management became more of an issue during continued use, instead of it being an issue related to deploying the product in our environment.
    Incentivized
    Read full review
    Alternatives Considered
    Solutions2Share
    No answers on this topic
    Sumo Logic
    Sumo Logic works very well out of the gate. For a small business it has given us what we need. I worked at a larger company previously, and we produced so many logs we had to create a custom logging service to handle them all. Cost and availability are big issues when deciding between the different services, whether self maintained and hosted, or provided by another company.
    Incentivized
    Read full review
    Professional Services
    Solutions2Share
    No answers on this topic
    Sumo Logic
    I've assisted several OneLogin customers with partner accounts to Sumo Logic. It has always been pleasant.
    Read full review
    Return on Investment
    Solutions2Share
    • Saves time!
    • Improves efficiency with getting projects done faster
    • Great for product demos and training
    Incentivized
    Read full review
    Sumo Logic
    • I can't think of any negative side effects other than it being SO slow sometimes, but compared to Splunk everything is slow
    • It's SO much cheaper than Splunk that the time it takes to query information is well worth it
    • In the times that we've had Sumo go down or stop logging information, we've found that we'd be absolutely lost without Sumo
    Incentivized
    Read full review
    ScreenShots

    External User Manager Screenshots

    Screenshot of External User Manager's dashboard and reports display an overview of all external users and guests.Screenshot of Guest users in Microsoft 365 and Microsoft Teams management: request and approval workflow, onboarding & compliance portal, lifecycle for access reviews, and reporting.Screenshot of Users can request access for new guests with an automated request & approval workflow. Team owners or administrators can then approve the requests.Screenshot of Regular automated access reviews and guest lifecycles can be set so that if the guest users do not require further access, they can be removed automatically from the tenant.Screenshot of In the Onboarding & Compliance Portal, the user can ask new guests for additional information as metadata and have them read or even sign non-disclosure agreements, GDPR rules etc.Screenshot of the guest import feature, with which the administrator can crawl external users that have been created without External User Manager and import them to apply governance policies, lifecycles, etc.