Solvemate vs. Sprinklr Service
Solvemate vs. Sprinklr Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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Solvemate | N/A | The Solvemate customer service automation platform is powered by smart conversational AI that allows companies to create personalized chatbot conversations at scale, guiding customers to find answers when they need them, so service teams can focus their expertise where it matters most. According to the vendor, Solvemate’s contextual conversation engine approach helps it to learn more quickly, integrates more easily and resolves requests faster and more reliably. | $399 per month | |
Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | Omnichannel Automation, AI and Insights Reporting | ||||||||||||||
More Pricing Information |
Solvemate | Sprinklr Service | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Solvemate | Sprinklr Service | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Solvemate | Sprinklr Service | |
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Likelihood to Recommend | - (0 ratings) | 8.4 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 7.5 (7 ratings) |
Usability | - (0 ratings) | 8.0 (3 ratings) |
Availability | - (0 ratings) | 9.9 (3 ratings) |
Performance | - (0 ratings) | 9.9 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (10 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (2 ratings) |
Solvemate | Sprinklr Service | |
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Likelihood to Recommend | Solvemate No answers on this topic | Sprinklr |
Pros | Solvemate No answers on this topic | Sprinklr |
Cons | Solvemate No answers on this topic | Sprinklr |
Likelihood to Renew | Solvemate No answers on this topic | Sprinklr |
Usability | Solvemate No answers on this topic | Sprinklr |
Reliability and Availability | Solvemate No answers on this topic | Sprinklr |
Performance | Solvemate No answers on this topic | Sprinklr |
Support Rating | Solvemate No answers on this topic | Sprinklr |
In-Person Training | Solvemate No answers on this topic | Sprinklr |
Implementation Rating | Solvemate No answers on this topic | Sprinklr |
Alternatives Considered | Solvemate No answers on this topic | Sprinklr |
Return on Investment | Solvemate No answers on this topic | Sprinklr |
ScreenShots |