Likelihood to Recommend SonicWall NSA is best suited for small to mid-size companies or small to medium K-12 school districts. It's less appropriate for larger businesses and schools. This is due to their ease of use and well-rounded feature set but lacks in advanced configuration, performance, and reliability.
Read full review It is a great fit for small to medium enterprises who are low on budget. The pricing is very competitive when compared with other major players like Palo Alto and the features match any NGFW Firewall in the market. However, in my opinion when it comes to massive performance requirements, I would say the Sophos SG Firewall Appliances lacks the sheer power that other devices in the market have.
Read full review Pros Relatively inexpensive compared to some of the higher-end products, like Palo Alto Networks. Easy to set up, as the SonicWall NSA interface is consistent across all models. Read full review Sophos' support is actually pretty decent compared to Fortinet. We as a customer who uses both have first-hand experience in that. Sophos' way of support is much more hands-on. For instance, if you raise a ticket, they will contact you via chat, email, or phone in a timely manner and based on your SLA. Sophos antivirus can speak with your firewall natively so that when a threat happens it can be blocked on a network level. We had first-hand experience of this where there was a potential outbreak on the network but the machines were getting isolated and prevented the spreading of malware. Sophos comes with a whole suite of products like Intercept X, MDM, Antivirus, On-premise, and a virtual firewall. So they are like a one shop stop for all your security needs. We liked Sophos compared to our other firewall, which only had on-premise and virtual firewall boxes. Read full review Cons Ideal with smaller businesses. Would have to examine for more complex needs of larger businesses. Scalability might be an issue for super large organizations. Read full review The user interface could use a refresh. It's been a few years. Not having the ability to use an Open VPN configuration is a little disappointing. Home license is too restrictive with only 50 IPs. Matthew James Junior Systems Administrator | POS Programming Specialist
Read full review Support Rating Most of the time, calling SonicWall NSA Support, you get an expert who can help resolve your issues. RMAs are pretty easy once they determine there is an issue with the hardware. Support is available 24x7, which makes emergency calls easy. The only downside is the support engineers may have thick accents; however, their expertise more than makes up for any language barriers.
Read full review The biggest selling point for sophos is their vendor support. Those guys put a smile on our faces. There are multiple ways you can contact their support like chat, or telephone or email. They are very responsive and they do have very knowledgable and patient support staff. We have raised tickets at all odd hours and they have been addressed correctly
Read full review Alternatives Considered We compared the
FortiGate to Sonicwall and continued with Sonicwall as we were a mid-size school where the Sonicwall was performing adequately, and the learning curve was steep to switch platforms. The Sonicwall offered everything the
FortiGate did, and was not as costly, both in the appliance and in licensing.
Read full review Both are equally good when comparing the features,
FortiGate has a better dashboard while Sophos SG Firewall Appliances has good vpn texhniques.Overall price was better for Sophos SG Firewall Appliances,So we considered this for our Remote Branch Location .
Read full review Return on Investment Was affordable, allowing for advanced routing and security. Enabled us to build VPNs without purchasing additional services Was simple enough to manage in house without external support. Read full review Positive ROI due to the competitiveness of the product. Positive impact as the device is fully functional and easy to operate. Negative impact when it comes to log integration as it does not support industry logging standards. Read full review ScreenShots