Likelihood to Recommend It is a great fit for small to medium enterprises who are low on budget. The pricing is very competitive when compared with other major players like Palo Alto and the features match any NGFW Firewall in the market. However, in my opinion when it comes to massive performance requirements, I would say the Sophos SG Firewall Appliances lacks the sheer power that other devices in the market have.
Read full review WatchGuard XTM comes in different models, so you can choose the model best suited for your company size. I think it works well in small as well as very large networks. I have not used this feature, but you can create a "FireCluster" to connect member devices of the same model if you need to put multiple WatchGuard XTMs in your environment. Coming from command line, it took a little adjusting to learn which screen to use to set up the different rules. Once you understand how to set up policies, it is simple to create more. New firewall administrators would appreciate the ease of creating policies, and expert administrators should find everything they need plus extra features.
Read full review Pros Sophos' support is actually pretty decent compared to Fortinet. We as a customer who uses both have first-hand experience in that. Sophos' way of support is much more hands-on. For instance, if you raise a ticket, they will contact you via chat, email, or phone in a timely manner and based on your SLA. Sophos antivirus can speak with your firewall natively so that when a threat happens it can be blocked on a network level. We had first-hand experience of this where there was a potential outbreak on the network but the machines were getting isolated and prevented the spreading of malware. Sophos comes with a whole suite of products like Intercept X, MDM, Antivirus, On-premise, and a virtual firewall. So they are like a one shop stop for all your security needs. We liked Sophos compared to our other firewall, which only had on-premise and virtual firewall boxes. Read full review Proxy filter. Link redundancy. Security. Read full review Cons The user interface could use a refresh. It's been a few years. Not having the ability to use an Open VPN configuration is a little disappointing. Home license is too restrictive with only 50 IPs. Matthew James Junior Systems Administrator | POS Programming Specialist
Read full review Support can be hard to work with. While they are typically knowledgeable, there can be a language barrier. Also, most troubleshooting seems intrusive which is a problem in a production environment. The throughput of the cheaper models leaves something to be desired. Have had some issues running VOIP behind these, but have not been able to narrow down the issues to the phone provider or WatchGuard yet. Read full review Support Rating The biggest selling point for sophos is their vendor support. Those guys put a smile on our faces. There are multiple ways you can contact their support like chat, or telephone or email. They are very responsive and they do have very knowledgable and patient support staff. We have raised tickets at all odd hours and they have been addressed correctly
Read full review Alternatives Considered Both are equally good when comparing the features,
FortiGate has a better dashboard while Sophos SG Firewall Appliances has good vpn texhniques.Overall price was better for Sophos SG Firewall Appliances,So we considered this for our Remote Branch Location .
Read full review Again, WatchGuard is priced much lower than other vendors in its space. It may not have some of the bigger features such as Layer 7 awareness. It's more simple to manage and provides IT staff the time to work on other tasks versus time spent to create complex rule sets.
Read full review Return on Investment Positive ROI due to the competitiveness of the product. Positive impact as the device is fully functional and easy to operate. Negative impact when it comes to log integration as it does not support industry logging standards. Read full review Easy to set up and connect firewalls Easy to set up branch tunnels Less time spent training Read full review ScreenShots