Best offering in its price point
May 31, 2016

Best offering in its price point

Hyler C Cooper | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with WatchGuard XTM

We exclusively use WatchGuard firewalls for all companies that we support. They are our standard hardware and are deployed when any new customer is taken on. This manages all incoming and outgoing traffic for all sites and also manages all of the site to site VPN tunnels. This addresses the need for a cost effective but secure gateway from the internet to the LAN.
  • GUI configuration.
  • Security features for the price point.
  • Consolidates management of VPN tunnels.
  • Support can be hard to work with. While they are typically knowledgeable, there can be a language barrier. Also, most troubleshooting seems intrusive which is a problem in a production environment.
  • The throughput of the cheaper models leaves something to be desired.
  • Have had some issues running VOIP behind these, but have not been able to narrow down the issues to the phone provider or WatchGuard yet.
  • Great value per dollar
  • Easy rule management
  • Simplifies management of remote boxes
  • Palo Alto Networks PA-3000 Series and Cisco ASA
While these are all great firewalls, the price of the Palo Alto and Cisco boxes were high enough to make them not a viable option. I believe that the WatchGuard is in a leauge of its own in the price point. While there are nicer offerings out there, you will need to have a much larger budget to get into them.
I believe that this is a great option for smaller businesses or businesses on a limited budget for IT hardware. I have not seen another firewall appliance that is as user friendly nor as secure at this price point. These would be less appropriate for extremely high bandwidth customers, for example a business on Google Fiber may only get 700mbps depending on the packet inspection and types of rules setup in the firewall.