SpiraPlan vs. Zenhub

We selected SpiraPlan because the workflow allows us to start simple without adopting an entire methodology. It suits small teams and single users really well.

If you have more than 2 developers this thing is basically a requirement within github to manage sprints if you use agile methodology. Why use a different website entirely when you can run your entire board right from github itself? I've tried other solutions but basing everything on github issues makes it so no duplicate work has to take place. If the UX quirks and mobile were fixed this would be 10/10 for me! If you're only one or two devs on a team it may be overkill to use, but if you're going to scale it's better to put the process in early.

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• Flexible requirements organisation structure. I'm able to group and sub-group requirements as I see fit.
• Competitive product pricing. Paying by active use instead of registered user was the winning point.
• UI is straightforward and easy to use.

• ZenHub has a lot of basic functionality, so that limits the complexity of the application
• The ability to provide user defined labels and customize pipelines provides flexibility
• The integration with GitHub provides a seamless process

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• Access from South East Asia is rather sluggish. Could be due to server location.
• Complimentary phone app to do simple tasks (e.g. create tasks, create requirements, add comments) offline would be beneficial because access to the internet can be an issue at the customer's environment.

• Additional communication/collaboration inside the platform would be helpful
• Integration with additional systems like Slack would be a plus
• sometimes web pages load slowly, but for the most part things are alright

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Once it's up and running it's easy to use. It needs a little consideration to get set up perfectly for your own needs, but that is the same for any feature-rich software.

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Support is good, but quite honestly, I haven't needed any support since 2015. As I remember, I was required to open a ticket and had to wait a few days for resolution. I give it a rating of 8 because of the lag in getting a solid resolution, but it was resolved adequately.

Incentivized

Independently Invited by TrustRadius

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Main differentiating factors: 1. Lightweight process 2. Plans based on active users instead of registered users.

I have used Workfront in the past, which in my experience, is best with a traditional waterfall methodology, similar to Microsoft Project and the other more traditional project management software projects. ZenHub is truly designed around the agile methodology. Other products that claim they are agile oriented seem to just be adjusting and tweaking their traditional product to include a few agile features.

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• Allows us to manage simple IT requirements without major upfront costs. Allows us to expand our process complexity at our own pace.
• Slow UI response from a South East Asia country can make data entry a drag.

• No official review done.
• Saves developer time knowing what needs to be done next.
• Saves leadership time to easily plan sprints and review work done.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info