ZenHub-- a really nice product!
Amy Sternin | TrustRadius Reviewer
February 20, 2019

ZenHub-- a really nice product!

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with ZenHub

ZenHub is used by our entire IT team, including the product owners and project managers. This incorporates approximately 30 people. IT resource forms the vast majority of this segment of the overall organization. We are able to track our projects in an agile fashion, as well as being integrated with GitHub, which is a great benefit and keeps us all aligned.
  • ZenHub continually adds to its reporting suite-- that truly allows you to track forward motion and see what issues may be the cause of any delays.
  • Both our technical and non-technical staff can understand and use the functionality.
  • We like the flexibility of being able to provide labels to our stories that can be customized to the way our company does things--- such as knowing if an epic is part of a module or a stream.
  • We also like the flexibility of the number and labeling of the pipelines--- again, very adaptable to our organization.
  • The filtering is very useful--- with and/or conditions, and allows people on different projects, doing different functions, an easy way to view what is important to them.
  • We would really like the ability to get detailed level reporting by issue.
  • We would like the ability to better view hierarchically epics and their sub epics.
  • when creating an issue, it always defaults to a particular repository, which often isnt the one you want. would be better off if you could specify what you want as your default---- or just leave it empty so you have to pick, since it is cumbersome to have to move to the one you really wanted.
  • A template library for issue content.
  • ZenHub has allowed us to get a better picture on the scope of our projects.
  • ZenHub has allowed us to get a better picture on whether our estimates are accurate.
  • ZenHub has allowed us to see at a glance when something may be behind or when there are open issues preventing progress.
  • All of these items allow us to better assess resource capabilities and allow us to determine capacity.
I have used Workfront in the past, which in my experience, is best with a traditional waterfall methodology, similar to Microsoft Project and the other more traditional project management software projects. ZenHub is truly designed around the agile methodology. Other products that claim they are agile oriented seem to just be adjusting and tweaking their traditional product to include a few agile features.
ZenHub is very well suited for an organization where the project teams run in an agile methodology and environment. ZenHub is also well suited if already using GitHub for source control. ZenHub is not well suited for a waterfall methodology organization, nor if team members are not expected to update their own progress in a tool like this.

ZenHub Feature Ratings

Task Management
9
Resource Management
3
Gantt Charts
Not Rated
Scheduling
3
Workflow Automation
Not Rated
Team Collaboration
9
Support for Agile Methodology
10
Support for Waterfall Methodology
1
Document Management
3
Email integration
8
Mobile Access
7
Timesheet Tracking
Not Rated
Change request and Case Management
8
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated