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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Splunk Enterprise

    Score8.6 out of 10
    N/ASplunk is software for searching, monitoring, and analyzing machine-generated big data, via a web-style interface. It captures, indexes and correlates real-time data in a searchable repository from which it can generate graphs, reports, alerts, dashboards and visualizations.N/A

    WhatsApp Business

    Score9 out of 10
    N/AWhatsApp Business is a free to download app that was built FOR small business, allowing users to connect with customers easily by using tools to automate, sort and quickly respond to messages. For medium and large businesses, the WhatsApp Business API powers communication with customers all over the world, allowing them to connect with them on WhatsApp in a simple, secure, and reliable way.N/A
    Pricing
    Splunk EnterpriseWhatsApp Business
    Editions & Modules
    No answers on this topic
    WhatsApp Business
    Free
    Offerings
    Pricing Offerings
    Splunk EnterpriseWhatsApp Business
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Splunk EnterpriseWhatsApp Business
    Considered Both Products
    Cisco
    No answer on this topic
    Meta Platforms Inc
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    59 Answers
    100%
    Would buy again
    24 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    49 Answers
    100%
    Delivers good value for the price
    23 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    59 Answers
    100%
    Happy with the feature set
    24 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    43 Answers
    95%
    Lived up to sales and marketing promises
    21 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    50 Answers
    100%
    Implementation went as expected
    21 Answers
    Features
    Splunk EnterpriseWhatsApp Business
    Security Information and Event Management (SIEM)
    Comparison of Security Information and Event Management (SIEM) features of Splunk Enterprise and WhatsApp Business
    Feature
    Splunk Enterprise
    8.2
    91 Ratings
    3% above category average
    WhatsApp Business
    -
    Ratings
    Centralized event and log data collection9.085 Ratings00 Ratings
    Correlation8.487 Ratings00 Ratings
    Event and log normalization/management8.488 Ratings00 Ratings
    Deployment flexibility8.081 Ratings00 Ratings
    Integration with Identity and Access Management Tools8.282 Ratings00 Ratings
    Custom dashboards and workspaces8.887 Ratings00 Ratings
    Host and network-based intrusion detection7.865 Ratings00 Ratings
    Data integration/API management8.334 Ratings00 Ratings
    Behavioral analytics and baselining7.732 Ratings00 Ratings
    Rules-based and algorithmic detection thresholds7.933 Ratings00 Ratings
    Response orchestration and automation7.529 Ratings00 Ratings
    Reporting and compliance management8.634 Ratings00 Ratings
    Incident indexing/searching8.737 Ratings00 Ratings
    Best Alternatives
    Splunk EnterpriseWhatsApp Business
    Small Businesses
    No answers on this topic
    Telegram
    Score8.8 out of 10
    Medium-sized Companies
    IBM Security QRadar SIEM
    Score8.9 out of 10
    Telegram
    Score8.8 out of 10
    Enterprises
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    Telegram
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Splunk EnterpriseWhatsApp Business
    Likelihood to Recommend
    8.7
    (112 ratings)
    9.2
    (24 ratings)
    Likelihood to Renew
    8.5
    (25 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (45 ratings)
    8.5
    (5 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (19 ratings)
    8.3
    (4 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.0
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Splunk EnterpriseWhatsApp Business
    Likelihood to Recommend
    Cisco
    I'm liking the newer products, and I'm looking forward to how they integrate with the overall product when they come together. Just log in and be able to query a large number of systems for similar issues or a unique one. That is a great fit for Splunk Enterprise, looking for a simple case or a simple String or something of that nature across multiple machines. It's a great fit for that to identify issues or particular software, whatever your scenario is, String, to find it across any particular server or group of servers, so that you can update or do a deployment or whatever it is you're looking to do.
    Incentivized
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    Meta Platforms Inc
    By using WhatsApp Business, I can now respond to customers faster, keep them updated about new deals, and even send out surveys to understand their needs. The ability to send stickers and photos makes the app more interactive and engaging. It easily beats other social networks in terms of the quality and quantity of messages sent, which is a good thing for businesses.
    Read full review
    Pros
    Cisco
    • It is very useful in creating custom rules for analyzing system logs and display relevant information. The query language is very easy to learn.
    • We can create custom UI to visualize the output of our data. The interface is very flexible. It also allows the sharing of rules among users.
    • There is an open online community to help others. Stackoverflow also has a splunk community. These resources make it more convenient to learn.
    Incentivized
    Read full review
    Meta Platforms Inc
    • Easy to use by registering a phone number as your personal WhatsApp number and attaching your company profile by opening and closing your image to your product.
    • Fast and accurate connection.
    • It allows you to split chat between business and personal as WhatsApp Business and Personal can be downloaded on the same smartphone by registering a different number.
    Read full review
    Cons
    Cisco
    • Splunk light limits number of users to 5. Wish there was a flexible license, where one could add more users.
    • Splunk light does not let you add > few realtime alerts. Wish there was a flexible license, where one could add as many realtime alerts as wanted.
    • Better insight into daily ingestion values
    Incentivized
    Read full review
    Meta Platforms Inc
    • UI/UX of WhatsApp has room for improvement. The goal should be to add more features for business interactions outside of the everyday messenger. (interface wise, not feature wise)
    • Multi-device use is added but it's still not as flexible and fast as other messengers like Telegram
    • File transfer is time consuming and troublesome. It also has limits.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    We are using Splunk extensively in our projects and we have recently upgraded to Splunk version 6.0 which is quite efficient and giving expected results. We keep track of updates and new features Splunk introduces periodically and try to introduce those features in our day to day activities for improvement in our reporting system and other tasks.
    Read full review
    Meta Platforms Inc
    No answers on this topic
    Usability
    Cisco
    You can literally throw in a single word into Splunk and it will pull back all instances of that word across all of your logs for the time span you select (provided you have permission to see that data). We have several users who have taken a few of the free courses from Splunk that are able to pull data out of it everyday with little help at all.
    Incentivized
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    Meta Platforms Inc
    Most reliable app for business and personal use. I rely on it with any hesitation. Its encrypted chatting system impresses me a lot. Easy file transfer is also appreciated. Maximum people use this app, so I can communicate with most people through this. It makes my life more comfortable.
    Read full review
    Reliability and Availability
    Cisco
    When properly setup and configured, Splunk is extremely reliable.
    Incentivized
    Read full review
    Meta Platforms Inc
    No answers on this topic
    Support Rating
    Cisco
    Splunk maintains a well resourced support system that has been consistent since we purchased the product. They help out in a timely manner and provide expert level information as needed. We typically open cases online and communicate when possible via e-mail and are able to resolve most issues with that method.
    Incentivized
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    Meta Platforms Inc
    There were some issues in the beginning when the app used to get hanged. We had emailed customer support, and we received a response promptly. There was an issue with the phone where some updates had to be downloaded. You can also complete a form online to contact customer support. The staff can speak many languages
    Incentivized
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    Online Training
    Cisco
    The online course was simple clear and described the main capabilities of the solution. There is also an initial module that can be done for free so anyone can familiarize themselves with the functionality of this solution. On the other hand, however, there could be more free online courses. Maybe even with a certificate, this would broaden the group of people who are familiar with the platform while increasing familiarity with the solution itself.
    Read full review
    Meta Platforms Inc
    No answers on this topic
    Implementation Rating
    Cisco
    Smooth without too many major issues.
    Incentivized
    Read full review
    Meta Platforms Inc
    No answers on this topic
    Alternatives Considered
    Cisco
    A lot of products have natively inside their own dashboards and or their own logging repositories. And each one is difficult to learn or they're too complex or they're not verbose in the sense that they're not easy to mine the data that you're looking for. So that could be anything from the native logging that you find in other Cisco products. It's easier to use Splunk to draw the data that you're looking for as opposed to going to the individual's products themselves to get the logs that you're looking for.
    Incentivized
    Read full review
    Meta Platforms Inc
    In a business organisation communication is the main factor for the development. And WhatsApp Business is the most perfect software for it. The software is designed with full of perfect features for the better communication. It performs very effectively than other software. I am fully satisfied with the features of the software. A superb software to me.
    Incentivized
    Read full review
    Scalability
    Cisco
    Splunk can scale in to the petabyte per day range which of course is awesome
    Read full review
    Meta Platforms Inc
    No answers on this topic
    Return on Investment
    Cisco
    • Splunk has allowed developers to diagnose production issues when access of control was taken away from them to be allowed to view items in production environments and I believe that is invaluable.
    • At times some developers weren't super happy about using it, but it was more of the fact that they were used to having production access and not creating their splunk queries to get information.
    • Going one place to view logs was very beneficial to have.
    Incentivized
    Read full review
    Meta Platforms Inc
    • With WhatsApp Business help, productivity has risen while email and text messages continue to be used.
    • It’s helpful to adapt, have a positive business return, and use WhatsApp Business groups to manage communication with specific people.
    • Integrating the company and the improvement of its visibility allowed for better optimization of customer engagement.
    Incentivized
    Read full review
    ScreenShots