Sprinklr Service vs. Supportbench
Sprinklr Service vs. Supportbench
Product | Rating | Most Used By | Product Summary | Starting Price |
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Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat | |
Supportbench | Small Businesses (1-50 employees) | Supportbench is a SaaS solution that is focused on giving companies the ability to deliver the best possible support to their customers. According to the vendor, this solution melds the simple beauty of small business products with the power and complexity of enterprise solutions. Supportbench includes advanced SLA management features that enable users to create SLAs for specific companies, contacts, contracts, priorities, assets and more. | $20 agent |
Sprinklr Service | Supportbench | |||||||||||||||
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Omnichannel Automation, AI and Insights Reporting | — | ||||||||||||||
More Pricing Information |
Sprinklr Service | Supportbench | |
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Ask people about this product | See helpful people who have experience with this product | |
Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Sprinklr Service | Supportbench | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Sprinklr Service | Supportbench | |
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Likelihood to Recommend | 8.5 (25 ratings) | - (0 ratings) |
Likelihood to Renew | 7.5 (7 ratings) | - (0 ratings) |
Usability | 8.0 (3 ratings) | - (0 ratings) |
Availability | 9.9 (3 ratings) | - (0 ratings) |
Performance | 9.9 (3 ratings) | - (0 ratings) |
Support Rating | 9.1 (10 ratings) | - (0 ratings) |
In-Person Training | 10.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 9.0 (2 ratings) | - (0 ratings) |
Sprinklr Service | Supportbench | |
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Likelihood to Recommend | Sprinklr | Supportbench Service Inc. No answers on this topic |
Pros | Sprinklr | Supportbench Service Inc. No answers on this topic |
Cons | Sprinklr | Supportbench Service Inc. No answers on this topic |
Likelihood to Renew | Sprinklr | Supportbench Service Inc. No answers on this topic |
Usability | Sprinklr | Supportbench Service Inc. No answers on this topic |
Reliability and Availability | Sprinklr | Supportbench Service Inc. No answers on this topic |
Performance | Sprinklr | Supportbench Service Inc. No answers on this topic |
Support Rating | Sprinklr | Supportbench Service Inc. No answers on this topic |
In-Person Training | Sprinklr | Supportbench Service Inc. No answers on this topic |
Implementation Rating | Sprinklr | Supportbench Service Inc. No answers on this topic |
Alternatives Considered | Sprinklr | Supportbench Service Inc. No answers on this topic |
Return on Investment | Sprinklr | Supportbench Service Inc. No answers on this topic |
ScreenShots | Supportbench Screenshots |